All of the staff at Mill Creek have been wonderful. I see Dr Koehle, and she has given be excellent…read morecare throughout my pregnancy. All of my questions are answered, tests are ordered and I'm in and out quickly-- perfect!

I become pregnant in April 2017. I was referred to Millcreek Family Medicine. Because my due date…read morewas Dec 22, I was told Dr. Shawna Koehle would be my OB. I didn't get a warm feeling from her our first appointment but I thought I didn't have a choice because of my Christmas time due date. I had about 4 appointments with Dr. Koehle and one with another Doctor as Dr. Koehle was away. Fast forward to September 1, around 1pm, I had a mucus discharge, I called Millcreek Family Medicine ASAP, the receptionist put me on hold while she spoke to Dr. Koehle about what I was experiencing, the receptionist then asked if I had any amniotic fluid, any clear liquids. I said no... I was told if there is no amniotic fluid there is nothing to worry about. I went on with my day.... 2:30 am September 2nd, I had cramping and went to emergency. I was going into labour at 24 weeks. I spent the next 36 hours upside getting pumped with steroids and magnesium to help my baby survive. I was then flown via air ambulance to Vancouver and delivered my baby girl via emergency C-section at 24.2 weeks. My baby spent the next 105 Days fighting for her life in the BC Women's NICU in Vancouver. All the NICU Mom's talked about how their OB was in touch with them... I hadn't heard from mine, Dr. Koehle. At 105 Days we were transferred to KGH NICU. I noticed all the Mom's were getting visits from their OBs. My baby's due date was coming up and knew Dr. Koehle would be working. I mentioned to our nurse if she sees Dr. Koehle please let her know we are there. The nurse came to me later and said "are you sure that's your Doctor? She doesn't recognize your last name". My heart sank, I felt completely uncared about and can't help but wonder if I had a Doctor that cared about me and my baby maybe we wouldn't have had to go through all this. Dr. Koehle still hasn't reached out to me. It's clear she does not care about me or my baby. I would strongly not recommend Dr. Koehle.

Went there at 4 pm on Friday 9 may. Front desk reception so incredibly UNPLEASANT and I felt more…read moresick to see her attitute. Very very sad.

Dr. Lynne Tereposky was great. The staff were rude and condescending. They completely forgot to…read moreschedule an appointment, even though they were the ones who called us and set it up. When we showed up for the appointment that they called us for, they were upset with us for 'not making an appointment', even though it was them that forgot to put it in their schedule. It was a horrible first impression. Another doctor prescribed something that was too strong, and when we went to fill it (we didn't know it was too strong) the pharmacist refused to fill the prescription until it was double checked by the doctor who prescribed it, and even advised us to go to a different doctor entirely to confirm. The staff at Tutt street insisted it wasn't filled because we were concerned, and the pharmacist wasn't concerned at all, and called us liars. 3 times. If any of my employees acted like the staff at Tutt street family medicine they would be let go. If I had acted like that in any of my previous jobs, I would expect to be fired. They were rude and unprofessional. It has been an extremely frustrating experience.

Ill advised and downright dangerous advice from this 'Doctor'. Doesn't consider possible side…read moreeffects and interactions of drugs and supplements she prescribes. Don't make the same mistake I did, stay away.

Dr. Hines and the technician were knowledgeable, helpful and on time. Thank you for explaining each…read morestep of the exam it helped me calm my anxiety.

From the owner: Kelowna Optometry is your neighborhood eye doctor located at 2271 Harvey Ave. Your Kelowna eyecare…read morecenter offers genuine eye care where your eye health and wellness is our primary focus. Annual eye exams are a recommended cornerstone for ensuring the health of your eyes. In addition to checking for changes in your vision and updating your prescription, we will also look at your overall eye health, internally and externally. Prevention and early detection are keys to maintaining healthy eyes, as some eye health issues have no immediate symptoms but can still cause damage if left untreated. That's why regular check-ups are critical.