I had the skin pen micro needling procedure/3 visits w/ Promo Growth factor
During visit #1 I was advised that I would obtain a replenshiment of skincare products on each visit which including the growth factor. I was very excited to hear this, so I did not worry about using miniscual amounts of product.
During visit #2 I was advised that no I would not obtain a replenshiment of skincare products afterall and that I would only get the growth factor if I paid for it. I thought that was in poor taste. It was a monthly special, it should be recorded in my file. This was at the beginning of the appointment and it ruined the entire experience. How was I supposed to make 1.7 oz of serum and 2oz of hyrdator last 90 days? I paid $1690.00 for only three visits for one set of skin care items over a period of 90 days. During Visit #1, I had the numbing medicine in my throat and eyes. I was at home trying to work from home literally tearing up from the burning. Now she warned it me about the numbing medicine getting into the esophagus if you are not careful but I think it could have been prevented. On two occasions I was called to find out four days later how i was doing after visit #1 and #2 when I rendered my experience and my feelings I was met with a defensive explanation to items that concerned me. It made me very uncomfortable to have defend back my thoughts when I was actually asked to express them. On the 2nd visit after I had rendered my first feedback over the phone , there was hostility in the air. I was not met with the same friendliness with the first apppointment. I did not look forward to my final appointment. I could not wait to get out of there! And the young lady was so angry with me that she made sure that I paid for by skin penning my face in such a way that I had severe scabbing on my forehead. On the 2nd visit after returning home, I had a complete line down the center of my forehead and also across the left side of my face where it was white in both places or rather untouched. When I was called to find out about how I was doing after that appointment I was met with hostility about that too after sharing about the missed places. I the customer was wrong. There is no way that happened. So visit 3 was me defending the truth against someone who basically told me in a nutshell that it couldn't be possible. On this visit, I had medicine for numbing flowing into the corners of mouth and into my throat and of eventually into the corners of my eyes. This needs to be addressed. The pain from both areas continues to cause your physical distress for hours later after your appointment has ended. Overall, for the amount of money I paid the service was uncomfortable, and not as skilled as I would have liked. The professionalism needs work. If you ask your patients how the experience was and they have thoughts good or bad, don't make it worse by not being able to listen to the patient. I have not seen any results that i anticipated. This service was recommended to me as an alternative to what I was originally seeking. I was convinced it would work but I have not seen any change. I also feel awkward knowing that these same services are 1/3 the cost at other facilities. I paid $563 per appointment (1690.00) for three hours total as each appointment was about an hour and I had to buy my own products for days 30-90. I will say I was given a small sample tube of the vitamin c anti-aging serum which did help out. I would not recommend the provider at all or the facility. I am really ashamed at myself for doing this procedure and spending the money with the experience that I had. Ultimately for t$1690.00) I received a zippered make up bag and 30 days worth of moisturizer and hydrator (2 bottles) and my skin looks the same as it did originally read more
