Front desk is professional, polite and courteous. Dr. Soderberg's Exam is thorough, head to toes. Her medical is exceptional. I've been to 3 or 4 Other dermatologists but Coastal Dermatology I come back to for nearly 10 years. read more

Dr Soderberg is very knowledgeable and personable. Her office is clean and modern , her staff very friendly. You can see that her practice is successful with the patients in the wait in room regardless of time of day, all belonging to a wide spectrum of demographics - gender, age, ethnicity. The office has recently expanded office space to serve customers better, didn't realize this until I walked the maze of rooms towards the back. In the front office you see displayed certificates or awards of BEST OF... This office offers full range of dermatological procedures to treat all kinds of skin issues. Highly recommended for the value and service you get. read more

Coastal Dermatology - Dermatologists Near Me - Virginia Beach, Virginia

This was my first time going to this office and I was referred to them by my Primary care Doctor. I saw Dr Soderberg and her medical assistant. They were both very nice and explained everything they were going to do. I had whole body check for skin cancer and she was very thorough. I will be recommending this practice to my family and friends. read more

I have been very impressed with Coastal Family Dermatology! Especially Brady Van Beurden, my daughters PA! She has gone above and beyond for her- and that is an understatement. We feel well cared for, listened to, and we trust her. The front desk is accommodating and always gets back to us. We have never had an issue with appointments or urgent care fit ins. Thank you Brady for ALL THAT YOU HAVE DONE! Your extra time has been so appreciated! read more

I found all of the staff to be very friendly and professional. The dermatologist was attentive and addressed all my issues. Definitely recommend. read more

Very busy office. But the service and care is great. I was going to another large Dermatology office in the area for year and didn't feel the love. It was like a factory line. So I decided to give Coastal Dermatology a try. And glad I did. read more

Please go somewhere else. The customer service is not good. They never return a phone call. You are just a number and not really a patient with concerns. I would not recommend this place to anyone. read more

Great first visit, they were very attentive to my needs and quickly diagnosed a temporary skin condition from a visit to Mexico.

Updating to a complete zero! Please read my previous review of this establishment doing absolutely nothing. Yet calling me today to tell me of this outrageous bill although nothing was done in the two minute visit i had with the provider. Steer clear from this place. They obviously don't read the paperwork that they ask us to fill out. They send me things that aren't address to the right person so i figured it was error. It's just a complete mess. Find somewhere else! Please! read more

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They charged my son $150 for something they couldn't do and could have given him the info he needed over the phone. His visit was a complete waste of time and money. When he called to set up an appt he spoke to Crystal, told her what the issue was and she still proceeded to give him an appt. When we got there the doctor said oh we don't do that and said they would refer us out. Why would you do that to a young man?? I'm so disgusted with the lack of integrity... read more

Yes, I give it a 0 stars! I gave this place the benefit of the doubt. I have been there for several appointments, thinking maybe it was just an off experience, but now I can say with assurance that it was not. Front desk staff, aloof, I didn't get a single person that smiled at me. The staff assistant that brought me back to the room looked miserable(yawning, watery eyes, look of disgust), so much so that I said, "everyone seems a bit down today." She stated they were tired and had a lot going on this season. To me, the attitude was unprofessional. I saw the PA (Katerina) in hopes that she would be more helpful and less in a rush than Dr. Soderberg. She was not much better. She did talk a little more, but they seemed genuinely not to care about my concerns. I have been experiencing hair loss and some other skin issues. They just genuinely seemed not to want to deal with me. I reported that I am still having sensitivity at the last biopsy site and she told me that no one has ever reported that. As if I was making it up! I truly believe this office is unethical. They take my large copay and it felt like a true waste. The time prior, they just had to take the biopsy stitches out and they wanted to charge me a copay, which shouldn't be. They said "they would talk to me so it would cost the copay." They also deliver any blood or biopsy news over the phone from one of the ladies upfront. They blurt it out without giving any context. Ex. "You have lupus." Which wasn't even confirmed. I am not one to write reviews, but this place was just such an unpleasant experience multiple times. I wanted to go in and train each staff on how to behave. I won't be giving this place another try. read more

Staff was friendly. Office was clean. As I entered the office, I was confused because both receptionist windows were closed and nobody greeted me. I stood there and didn't know what to do: should I sit down and wait, stand there until I'm greeted...... Finally the receptionist opened the window and gave me my new patient forms to fill out. She was very nice- I sat down and waited. I was called back in a timely manner and taken back to a room. If you asked me to get back to that room, I wouldn't be able to find it again as it's like a maze. After getting back to room, a nurse asked me what I needed done and I explained. She left and I waited 45 minutes for anyone to come in again. I could hear laughing and conversations outside but I just sat. Another nurse came in and had me sign a form, which is standard for the procedure I was having done. She was nice and we shared a laugh. After a few more minutes of waiting the person doing the procedure came in- She was very nice and got the procedure done. I don't know if it's standard to wait this long or if I was fit in to the schedule as they got me in fast for appointment. read more

I had adult acne treated by a dermatologist here about 1 year ago and my skin has been doing great ever since. I'm 100% more confident in my skin thanks to the great staff here! read more

First, driving to the appointment from Holland Road area, a dangerous U-turn is required at Dam Neck in order to get there. I get there and thought I was in a Tommy Bahamas. The receptionist interrogated me about the validity of my insurance policy and said some shrewd remarks to me as she was insulting me. I was told months prior that they did take Medicaid which is not true at all. So I wasted forty minutes in gas to get there and back only to be told everything I was first told months before the appointment wasn't true. Call Forefront Dermatology...they are much more professional and take Medicaid of you have it. read more

The worst staff I have ever encountered. The receptionists ignore you when you walk in, they never answer the phone, and they don't return phone messages. If you see different providers, you will receive different answers to the same questions and you end up leaving more confused. read more

I was charged $102 for asking a question at the end of an appointment for an out of pocket treatment. I went to the front and paid $275.00 for the appointment then received a bill in the mail a few weeks later for $102. When I called the office they said that my question at the end of my appointment counted as a separate office consultation. The doctor never touched me. I asked about a cyst removal and she asked where it was located. She stated they would not be able to help but stated she could refer me to another facility. I said no but she insisted it was not a problem. First off this is clearly double billing the doctor's time. Secondly if you were going to charge me an office consult for asking a question at the end of an appointment that I was paid $275 for, I should have been advised of that. I would not have asked the question. A question that I am sure I could have called and asked over the phone for free. The doctor was cleaning up from my procedure when I asked the question so it is not like I was holding her up from another patient. They did graciously agree to lower the bill to $60. I will not be back. read more

I have been seeing this practice for over 6 years. Great place with wonderful doctors, PA and staff. They work you in when you have an emergency or on short notice. Place is very clean and the staff friendly and efficient. Everyone I've referred over there has been pleased with the health care they received. Their office space has expanded and it's a bit confusing to find the room you came out of but that's no big deal. read more

Today, was our first time coming to Coastal Dermatology. I must say, it was a very pleasant experience. We were seen by the PA Meredith Huffman and her wonderful assistant. They both did everything in their power to make my husband feel comfortable regarding his foot /skin issues. I would give them 10 stars for their bedside manner!!! She took her time to explain everything and answer questions during, today's visit. Most important, she assured him that , they would get to the bottom of this issue and take care of it. That is a big plus, because he haa been dealing with this issue for a long time. I'm even considering changing Dermatology offices /doctor to treat my son's eczema. I understand , why this office received numerous outstanding care Awards!! Excellent doctor to patient Service!!! Kudos to the entire staff! read more

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Had one session of sclerotherapy w/ Dr. Soderberg to treat the spider veins in my legs. 1st of all I was a bit...... taken aback, to say the least, when she came in to the treatment room as her face appeared "frozen". As a Master Aesthetician & Certified laser tech, I have been around plastic surgeons & Derms all my career, so I don't scare easily. It made me uneasy. I blew it off w/ the thought, who cares? As long as she does a great job on my legs, God Bless her. I've had a session of treatments done years ago & it went beautifully! Unfortunately, Dr. Cale no longer practices Esthetics & is back in the ER. Now for the treatment: She spoke very little & seemed unsure of herself. I watched her do several injections and knew immediately it wasn't going to work. The injections were too superficial & the solution did not penetrate to collapse/ dissolve the spider veins. Followed the post procedure protocols w/out exception. Did I speak up? No dear, one doesn't get to have a successful career in Esthetics as long as I have, by correcting the doctors. Bottom line, if you're looking for Sclerotherapy, go somewhere else. I'm out $300. I'm writing this review so you don't have to be. read more

Excellent. Great customer service. Efficient. Three painless procedures. Cozy modern office. Knowledgeable. Great staff. Will definitely return and refer friends and family. Highly recommended. read more

The medical staff is good, but major issues with the front office. I have Tricare and was told I would pay $31 co-pay. I explained that can't be correct because I've met my deductible, they said it showed I did not. I reluctantly paid. I had 4 appts in a week because of a testing procedure, each time they charged me (except once and I asked why the girl said she must've forgotten to charge me that day). I had thought they finally caught on that I should not be paying a dime, but I was wrong. At the 4th appt (today) I told the front office that I should not be paying. She swiped my card. I sat and called Tricare (whose statements indicated I owed 0) while one the phone she said she noticed I had a $31 credit and refunded me for today. I told her they owe me $62 more for the other visits I paid for incorrectly. She never offered to get the office manager or restore the money they took without warrant she just kept doing whatever. I'll be asking to speak to the office manager after my appt. So far I've been waiting 25 mins in an empty waiting room for my appt. oh and the first time they charged me when they weren't supposed to they did it twice!!!! I told them and they said they voided the second charge but it took my money out and held it in "pending" until it dropped off 5 days later. So far they have taken $124 from me that they shouldn't have, Ive gotten $31 back so far, will have to wait for the pending charge from today to drop off. Their billing dept and front office needs a lot of education and training! Just terrible. Oh and I changed an appt for a Friday, they incorrectly changed it for a Wednesday so when I came in they told me my appt was earlier in the day and I missed it, nope your front office just doesn't understand the difference between Wednesday & Friday. I won't be back after today. Update: office manager says they don't check with Tricare so they blindly charge people when they aren't supposed to! She said they do it that way cause people don't pay if you bill them, so instead they take money when you don't owe it upfront? Nice. She can't give me my money back, I get to wait until Tuesday to get the money they should have never taken away! read more

They really need to spend some of That money to get an online pay system. It's been unheard of in today's times to not have online pay, And it would also be nice if you actually got to see the doctor your supporting. My wife and I both had appointments with the doctor but never seen her. read more

I had been looking for a new dermatologist for a while and decided to give coastal a try, the front desk staff and assistants were kind/ helpful, My first visit was with Dr. Huffman, she was super welcoming, kind, upbeat and seemed to genuinely care about my skin and allergy concerns. My next few visits were with Dr. Barriault although I'd requested to stay with Dr. Huffman, This could have been due to scheduling conflicts. My experience with Barriault was way different than with Dr. Huffman, in the sense of she was not nearly as welcoming or friendly, and came off right on the borderline of rude. My visits with her didn't feel like we were making any progress and her weird attitude made me uncomfortable. Would I go back? maybe but not with her, the only off putting experiences I had were with her everyone else was great. read more

Great staff here all around for dermatology, cosmetic and aesthetician services, I've been here several times and have always had a pleasant experience from everyone here. read more

Dr Soderberg and her staff are outstanding in every sense. Caring, thorough and professional. She is a great dermatologist, extremely knowledgeable, and explains her treatment decisions. As a healthcare professional, I can determine a good doctor. Highly recommend this practice. read more

I've had experience with both the dermatologic side and the cosmetic side and have been pleased with both. After my last dermatologist (who was only interested in the expensive cosmetic side of the business) shoved a tube of cream at me for my unexplained rash on my face and neck, I was referred to Coastal by an allergist I went to for the same reason (and I had no allergies). The PA Ms. Taylor really delved into the issues and made some suggestions, which worked. Later, I went to see Ms. Dillman for some microneedling treatments, and she is absolutely wonderful. Great demeanor, loved explaining everything about microneedling and other options; I asked a lot of questions and got a lot of answers. She made me feel at ease, and it was a great experience. Now...when I left I made an appointment for 10/18, but I started getting reminders for my "9/18" appointment. I called to correct and I thought they fixed it, but when I called them 10/17 to confirm (since I hadn't gotten any reminders), I was not on the list. I am happy to say the appointment setter was very pleasant and got me in at the same time and date I originally had. If that is the biggest issue I have to face, then I am extremely happy. Can't wait to see Ms. Dillman again! read more

Where is the MINUS Button? I took my 69 yr.old husband into Doc Soderberg's office...After she Misdiagnosed me...( "It's not a pathogen) I Asked for KOH Testing..."not needed" said she. Bottom line...hubby's toe nail Fungus...which is considered an Infectious Disease...got onto My skin...and then....I was Not "properly" Treated....one year later...my skin structure is damaged and I am really upset. The toenail antibiotic only made my husband's toenails WoRSE. So for "Standard of Care" naaa, Go somewhere else. She is flakey. She does not speak....Derm. read more

Disappointed by the way the dr handled my results . She was very condescending and I've had melanoma in the past which means I'm very anxious & I think she handled it in a very unprofessional way. It took 14 days for my results read more

Everyone here was amazing! The front office was was so sweet and the doctors helped me clear up my acne, and everyone was so nice!

I'm really happy with my visit here. Dr. Soderberg was very informative and considerate to my condition. Other dermatologists that I've seen in the past have usually made me feel very judged and ashamed, but I felt comfortable with Dr. Soderberg and her assistant. Clean patient waiting area, clean examination rooms, as well as friendly and knowledgable staff. (my appointment was at 7am- being nice that early is no easy feat!) I am sad to see a negative review with what wonderful care I have received in the past. read more

The front office staff was not very welcoming upon checking in, and once my son and I were seen, the Doctor was behind schedule and also rushed the appointment and kept leaving the room with I guess who would be the nurse since she was the one sticking us with the needle. She never introduced herself other than her name. We removed a mole from my son's back, and I asked if they had a numbing cream to use prior to the needle and the nurse responded by saying, this is a dermatologist office, not a plastic surgeons.... I think it's ridiculous that they couldn't have the numbing cream for a 5 year old to lessen the pain from the injection. I had questions about a few areas on my body, but the Dr interrupted me and "ended" our appt before I could ask her about each of my concerns. Why did I pay to see a Dr about my concerns, when I didn't get the help I expected? My appt was scheduled for 15 minutes and she only spent 5 minutes with me. She was very formal, impersonal, and didn't make us feel welcomed at all. read more

I'm not sure why there are negative reviews as I've had nothing, but positive experiences with everyone on staff. I love Kelly B. the PA who I actually followed from another practice because of her great care when I was dealing with very painful Rosacea. I've been going to the practice for a year now for other issues. Dr. Soderberg, Kelly, the techs and front desk staff are wonderful. And, they are always on time! read more

Treated here for couple years with Dr. Soderberg. Doctor is very aloof and uncaring. She never spent more than 5 minutes with me. She had me on an immune inhibitor medication and then refused to renew the prescription because they hadn't kept track of my kidney monitoring like they were supposed to. They basically forgot all about me. This doctor would be better off to stick to teens with acne and leave the real issues to real doctors. read more

Dr. Soderberg has been my dermatologist for about 6 years now. She's knowledgeable, honest, thorough, and takes the time to explain treatments and procedures and answer your questions. She has guided me on medical treatments (acne), cosmetic procedures (Botox, glycolic peels), and skincare products that, based on the compliments I get regarding my complexion, have all yielded fantastic results. read more

They really need to fix the way they speak with people on the phone. If my appointment scheduling is a reflection of how this place treats customers I will happily go somewhere else. read more

Coastal Dermatology was my first choice (as recommended by a friend) for a cosmetic procedure I've procrastinated on for too long. Most importantly, the anxiety I initially felt about my procedure was eliminated as the Esthetician was informative, professional and gentle. The process was a breeze. I wouldn't go anywhere else for my dermatological needs. read more

Doctor seemed nice enough even though my treatment didn't work-- plan on returning eventually, but the front desk misinformed me about my benefits and I'm still paying the bill ! read more

TOTAL SCAM! They tell you exactly what you want to hear so you will make an appointment. They charge you $150 before you even have a chance to talk to a doctor (now i see why). Once they see you then the real scam begins. No deals for anything and everything i asked about was at least double to triple the going rate, and of coarse you need more visits. Basically i would have paid over $1000 for something that should have cost $250 tops. AVOID THIS PLACE! read more

Finally got an apt here and they cancelled it! They never got a hold of me but said they called, I ended up driving 45 min to turn around and walk out. I was also planning on buying latisse but the receptionist just shrugged her shoulders and said "we tried to call" I'm so frustrated with the customer service I'll never go back and I didn't make my planned purchase. I've heard the esthetician is really great but I wouldn't give them my business due to the fact is have to talk to the front of house employees. read more

Last year, I came down with an awful unexpected skin reaction and was unsuccessfully trying to treat it at home. I tried all kinds of remedies, but it kept getting worse and it was the worst my skin had ever been. It was all over my face and it got to a point I was almost unable to open my eyes. I had a martial arts test in two weeks and was afraid I wouldn't be able to perform. I was desperate for help. A good friend recommended Coastal Dermatology. Meredith was helping me and was extremely sympathetic to my situation and concerns. After only two days of the treatment plan Meredith gave me, my face looked better than in the month that I had been struggling with the skin reaction. My face healed up in time and I was able to perform my martial arts test as scheduled. From then on, my skin has gotten much better and is back to normal. I'll be forever grateful to them for helping me get better and to achieve a milestone that was five years in the making. read more