I went to Dr. Shaffer because of a concern related to my skin. It took me 6 weeks to get in. I was…read morea first time patient, so I expected the doctor to come in and at least pretend to be nice; didn't happen. I am not from the Branson area, so to create conversation, I asked if she was from here. She was quick to answer, "Yes, born and raised, but I don't live here, I live in Texas. I come here once a month, but have no intention on staying here.". Wow. I don't know, I've been to plenty of physicians in my time, but this doctor has the worst bed side manner I've ever experienced. She is young, so perhaps she shouldn't be judged to critically. I just think she should stay in El Paso TX if she doesn't like coming to work in Branson, because her patients in Branson surely shouldn't have to experience the brunt of her attitude.

Well, all I can say after reading the negative review is she must have been having a bad day, and…read moresome people are just looking for a reason to bad mouth people, it's kinda sad really. She was very pleasant to me and seemed to really care about my situation. I would definitely reccomend her to anyone needing a dermatologist in the ozarks!

I enjoyed my experience with the practice. They successfully removed a basal cell carcinoma in…read more2019. The whole procedure went great. Very pleased !

I was a customer with Swan for a year and a half. I go every six months. They never mailed me…read moreanything I just made myco pay I didn't realize I had a bill just found out. I was turned over to collections nothing that they would do about it. I paid my bill in full. I won't be back. I'd rather have communications when I go in every six months then just being thrown into collections thanks for your communication. Shitty communication.