Provider is knowledgeable, caring, and friendly! Very professional staff, that actually care!…read moreHighly recommended!!!

Even though you give this place thousands of dollars, they don't care about you! If you are…read moreslightly late, apparently they need to take another customer back immediately even though it takes a minimum 30 minutes to do treatment. So they should be taking me back for treatment until the next persons appointment. But no they sit in chairs doing nothing for awhile while waiting for the next person. They also don't try and fit you in sooner because they also cancel last minute and make you wait weeks for another appointment. Milan bugs me to spend more money on their business for other treatments even though they don't work hard enough to fit me back in. I guess 12 -14 weeks appointments for treatments is the new 6 weeks.

I am a patient carryover from the Total Hair & Body Medical Spa that this company merged with. My…read moreexperience here was very different than I was used to. First, the positives. This place has very nice décor with a proper lobby, and front-desk staff who are exceptional! Unfortunately, I was in the lobby for quite some time, with my appointment starting almost an hour behind schedule. No big deal, I don't mind waiting too much, but what I did mind was my actual appointment. I'm transgender. My laser tech started before taking me back for my preferred name and pronouns, that's nice and common courtesy when working with people you suspect are gender diverse. But this posturing did not reflect the rest of my time there. While going back, my tech asked if it's okay for someone to shadow me. Sure, why not. I go into the room and disrobe while the tech and man shadowing wait and talk outside. I was assuming that during the multiple minutes that she left me alone in there, she would have told him, "hey we are working with a gender diverse patient, so let's be cognizant of that" but it quickly became obvious that no such conversation was had. The man misgenders me a couple times and I shrug it off whatever. But when he said the words "brozilian" (literally wtf) it finally drew a distasteful reaction from me of "what" because even if you haven't been properly briefed on my orientation, I think that you could at least put two and two together considering I've both had extensive facial surgery (with a visible forehead scar) and I'm literally laying there basically naked in front of you with my boobs out. Come to later find out he was a nurse practitioner, so he should understand basic sexual dimorphism and understand that something was up, he is either the dumbest NP alive or purposefully malicious. After the Brazilian section was finished, the nurse practitioner guy got what he came for and left, so basically we rushed straight to my genital area for a person with a whole doctoral degree to sit and observe, and after my bits were done so was he. Definitely normal. Things started to better once we got back to a regularly paced full body laser session. Sure, the tech may talk to you in a tone of canned professionalism mixed with infantilization that would work perfectly on her sundowning elderly patients, but at least I didn't feel unsafe. Improvement. Things were going okay until about halfway through the procedure. First, she misgenders me but corrects herself saying "she'll work on it." What's the point of asking me my pronouns, if you don't make an actual mental note of it? It's not something I want you "to work on", it's basic respect that I expect you to just do. Whatever again I shrugged it off and continued to make small talk with her, when she asks out the blue "are you getting the surgery" to which I finally reacted with "yes, but that's not something that you just ask like that." She defended herself saying that she needed to know that for her job. Oh did you? Well maybe the correct time to ask that would be when you are actually doing that area, not 30 minutes later. So no, you were just being nosey, and no big deal, I'm an open book, but the tone and way that the question was asked just shut down the conversation for me. From there on out, I was purposefully very quiet and the room became awkward. She started to rush on me to get out of there quicker... finally something that we all could agree on. The only silver lining is that I am about done with my treatments here, thank goodness. Walking to my car in the pouring rain was more enjoyable than my horrible appointment.

From the owner: Welcome to Renovus Medical Spa and Rumors Salon. We strive to service our clients by offering…read moreservices that work. You will be comfortable with our elegant environment and great customer service. Our goal is to evaluate each patient's skin and develop a treatment program that will integrate the perfect blend of medical and aesthetic treatments. Call us today.

The absolute best! The salon is beautiful and clean! Lindsey is so sweet and makes you feel so…read morecomfortable! Even if you don't really know what your looking for, they answer all your questions thoroughly and help give you ideas! I got Botox and filler and I'm terrified of needles and they made me so comfortable and calm, didn't even notice them! They are great! 10/10 recommend

From the owner: Prime MD Aesthetics + Wellness is a physician-supervised medical spa serving Johnson City, TN and…read morethe Tri-Cities region. Our team of nurse practitioners, aesthetic injectors, and licensed aestheticians provides neurotoxins, dermal fillers, Morpheus 8, CO2 laser, IPL therapy, and CoolPeel for skin rejuvenation -- alongside GLP-1 medical weight management, hormone replacement therapy for men and women, and custom IV nutrient therapy. Every treatment plan is personalized to your goals, combining clinical precision with an elevated, boutique experience.

Amazing results! Great quality service. Super friendly and easy to work with. Highly recommend.read more

This has been my first time with laser hair removal and I'm really glad to have partnered with…read moreMilan for the journey. They have been very informative and open about the process and expectations for results. They offer pricing for lifetime coverage of the selected area, which I personally like better than purchasing a package or individual sessions. I'm on my 4th treatment for my underarms and bikini areas. I have had no harsh reactions and have already experienced significant (almost total) reduction in hair growth.

Mark and his staff are great. They can be a little chatty at times, but that's part of the fun…read more They have always been friendly and even helped me find coupons or specials for the services I've received. Mark did an excellent job with botox and talked with me about what I wanted. There was no pressure and no judgement. It has been a good experience for botox services.

I've been coming here for over two years for Botox and IPL. Highly recommend Sarah! She has great…read morebedside manner, listens well and is considers pain management for injections which I haven't experienced with all the injectors at this clinic. The front desk staff is efficient, thoughtful and professional. This clinic also frequently offers great deals on services that I take advantage of every year. Cons: one of the owners can be too familiar, unprofessional and casual. I found it uncomfortable that she shared so much of her personal life and overtly struggled setting up for my treatment. While the other owner's technique is superb I don't care for his bedside manner and he seemed resistant or kept forgetting my requests for pain management.

I have had in total around $3,000 worth of treatments.With the amount of money spent vs results…read moreseen, I can't justify continuing treatments, If i could confidently say it would be just another $3-6k worth of treatments needed to finish I would continue, but I really feel like it would cost much more than that to clear my face.

From the owner: Electrolysis is the only FDA approved method of permanent hair removal. It works on all types and…read morecolors of hair. Call today for free consultation.