Extremely disappointed and the entire process here I scheduled a telehealth appointment via a…read moreOrlando office and was given to this Wellington office. I had a schedule telehealth visit. No one called me during that time hours later I was unable to talk to the provider. He then scheduled me to go to quest for blood work. I went to quest within 48 hours of him requesting me to do so it has been over 30 days and I'm still waiting to hear from my results. Remember this is for allergies. I have lost weight and have not taking my daily medication because I am unsure what I'm allergic to... this has been an absolute nightmare

Terrible service. I do not recommend going to this allergist. They just performed the test on my…read moreson but wouldn't prescribe anything since we are not going to follow care with them anymore. The doctor is very serious and stanoffish. I didn't feel like he really cared for my son, he asked a few questions and pretty my scolded me for a personal decision. He suggested to change antihistamine but never even sent a prescription to the pharmacy. When I called back, his staff said they will hand everything to my sons pediatrician because they will not continue to see him and they can't do refills. I said I understand that but I ask to have the medication at least for a couple of weeks until I see another allergist.

Awesome, friendly staff all around. Thorough physicians and all medical staff are kind and…read morewelcoming. A great experience!! It was inexpensive for me because I have a very low income, I can't speak to the cost for those with higher incomes. What a great dermatology center!

Joseph M. Masessa MD Did some surgery on my ear lobe. Squamous cell carcinoma was the reason I need…read moreit removed. It was like a meat market the day of the surgery, many people doing a different person every 1/2. Then we all waited in a room with no chairs since they where all taken with people who had earlier surgery. So, 3 months later I have this red lump on my face from the skin graft. He left 2 stitches in and graft fell off. So, now I need to see a plastic surgeon on Friday. To repair my ear and face. STAY FAR FAR AWAY FROM HIM AND HIS MEAT MARKET! I look like a got bit by Mike Tyson or a rottweiler on my ear. http://www.floridahealth.gov/licensing-and-regulation/enforcement/admin-complaint-process/index.html

What a breath of fresh air! Today I visited Dr. Tivoli and WOW what a pleasure to see a Doctor and…read moreher staff be so engaged, take their time with you, offer tips and tricks and be affordable as well! I had a facial and face peel with Whitney (she is amazingly talented I've had lots of facials this was the best by far!) and then saw the Doctor about my broken capillaries - she had a fix and was able to take care of me today! David at the front desk is also amazing and was helpful and able to make sure I got exactly what was needed. Highly recommended

From the owner: Dr. Tivoli received her doctor of osteopathic medicine (DO) from Nova Southeastern University in…read more2008 and completed her residencies in dermatology and family practice at Broward Health Medical Center and Palmetto General Hospital, respectively. Dr. Tivoli has co-authored several articles in peer-reviewed dermatology journals as well as a book chapter with renowned immunodermatology expert Dr. Carlos H. Nousari. Dr. Tivoli enjoys partnering with her patients to optimize their therapy and improve their skin condition and sense of well-being. She and her staff put patients first, offering same-day appointments when possible to accommodate schedules and provide needed medical attention without long, inconvenient waits.

One star only because I cannot give zero stars. My girlfriend (the patient) and I visited this…read morelocation seeking relief for her tremendously painful allergic reaction. She was seen in the early afternoon and prescribed medications to treat her condition. She asked for her prescription and was assured that paper scripts weren't necessary as they would call it in promptly themselves. The urgent need for these medications was emphasized but we were reassured that they would be sent to our pharmacy. After a 40 minute drive home, we stopped by the pharmacy with the hopes we could finally experience relief from the pain through the use of this much needed medication. To our chagrin, we learned that the Dr hadn't submitted the prescription as promised. We called the dermatology office and we're told that , "Sorry, the Dr hasn't had the chance, he's busy" Again we emphasized the need and the pain she was experiencing to no avail. We called again 2 hours later and heard the same response, "Sorry he's busy". Finally, after witnessing my girlfriend drawing blood with tears in her eyes, relentlessly scratching with no relief, I called the indifferent employees at the Dr's office. I was greeted with, "Thank you for calling, please hold." and was hung up on. (Jessica I believe) At this point I figured I was going to be needing medication for how angry I was. I called again and was asked to hold once more. I refused and pleaded with Cassandra to hear me out. I was transferred to what seemed to be an answering service and spoke to Lauren. Only at this point did we see some action. It was closing time by now and I was fearful that the prescription wouldn't be sent to the pharmacy. Only after telling them that I was going to write a negative review did they seem to care. We initially asked for our prescriptions on paper so we could hand deliver them to our pharmacy. They were cavalier and indifferent to the urgent needs of their patient. We were just a number. The only thing that is prompt about this office is their ability to collect payment. I would avoid this place at all costs. I truly look forward to this office's response. (I we even get one)

If I could give less then zero I would. STAY AWAY from this practice. I saw a PA who gave me a…read morecream that was working. On my follow up the nurse asked me the name of the cream I was on. I didn't know the name of it off the top of my head. She got mad and said how do you not know the name. I told her they should have it in my records. She found it and couldn't pronounce it herself. Dr J Marder came in he is the rudest most unprofessional Dr. I ever met. He changed my skin cream after knowing the original cream I was on was working. Within seconds of using the cream my skin was on fire. My skin literally burned off from head to toe. It's almost 5 months later and I still have swollen legs and feet. My legs and feet are numb and the pain in my legs is horrible. My legs are discolored. Been to the hospital twice and numerous new doctor appts with multiple doctors. I would not recommend my worst enemy to this place. When I tried to call this office for help I couldn't even get through. When you leave a message your calls are not returned. By far the worst Dr.I have ever seen in my life. It's possible I could have permanent scars. The worst Dr. I ever seen in my life. My recommendation to anyone needing a dermatologist DO NOT GO HERE. Find somebody else. I don't want anyone else getting hurt the way I am

The most caring and attentive medical practice I have ever encountered. I drive an hour and a half…read moreeach way just to come here and it's worth it every time. They will take their time to listen to everything you have to say, wont make you feel rushed and they will take your concerns seriously. After struggling with immune problems for years with other doctors making me feel crazy, the doctors and PAs here ran the right tests and gave me some answers. Even the front desk staff is super friendly and accommodating. So grateful to have found a medical practice that actually cares.

I have been taking my child here for several years for treatment of their allergies. Thankfully…read morethey have not been so bad that they need injections but the treatment they have received here has been exceptional. Appointments are easy to schedule and the Dr is good about his time and we have never had a long wait when coming in for one. The Dr we see here has a great rapport with his patients and seems to have a good grasp of how to treat allergies. I can with good conscience recommend this Dr and his office for your needs.

This is the most unprofessional office I have ever been to. The front desk people are continuously…read morerude. They are always overcrowded, and many times has inefficient staff to handle the injections. Some of the shot givers are new and seem to be practicing. (not the issue today) I came to this office in Pines, and I am a patient of many years- this office did not call in my new Insurance which also included a second insurance from the Va (but this office admitted that they have had the insurance since August 1 or 2 and failed to call in and verify. As a result, my vials were on hold. The staff let me drive an hour to get there and sit another hour prior to telling me and everyone else in the waiting room that my vials are on hold as their office failed to call in my insurance. The girl in broken English told me to call Miami and argue with them; what a joke! the girl went onto say she did not even work there. Really? She went onto say that " NO ONE IS IN CHARGE AND THERE IS NO MANAGER" BUT THEY ARE GIVING INJECTIONS. What a cluster! I watched as the staff just walked by with their heads down did nothing but recognized me as I have been going there for many years. I am fond of my doctor there and that is the only reason that I have allowed this nonsense to continue; there are many issues happening that are not being corrected. I must question if you cannot speak clear and concise English, can you properly read the dosage that patients are supposed to be receiving? If no one is a manager and no one in charge, who is ensuring that the patients are getting the dosages and proper care? How can you run an office like this? I am sure the medical board would like to hear all about this. I have bit my tongue thru the years as many questionable things have happened in front of my face and directly to me- everyone draws the line at some point. Do your jobs- call in the insurance-stop with the humiliation of screaming others business all over the waiting room to others- learn the HIPPA rules before you get shut down. How dare you speak to me in the manner in which you did on Saturday. I only come here to this office for shots as no one else offers them on Saturday. SHAME ON YOU for treating a client of many years like this. Sure hope I don't get sick before you do your job and verify my insurance, I think you would be at fault. I will leave you with that.

My 13 year old son have been a patient of Dr. Shamir from he was a toddler. Our experiences were…read morealways exceeded. The wait times have been awesome and the staffs are polite.

Five years ago I walked into the palm beach gardens office with Autoimmune Hives. I have gone every…read moremonth for the five years for injections. Four weeks ago I broke out with severe hives all over my body. I called and called and called and finally had to email the nurses to get a response. Did finally speak with the doctor. The hives became worse, so emailed again. No response. Had to go to the ER and next day emailed letting them know. It has been three weeks and NO RESPONSE. I don't know what happened to this practice, but this is not how you treat patients that desperately need your help. I never leave reviews, but I can't be silent and have someone else experience the non existent caring that I experienced. FIND SOMEWHERE ELSE TO GO. ​

Dr Tamar Ruben has always been amazing! She is knowledgeable, on top of the latest allergy trends…read moreand treatments, I never have to wait and her staff also gives great treatment. Parking is readily available... I would highly recommend her!