I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

I took a jacket and a coat to be cleaned and they did a great job. Both look spotless and they…read moresmell very clean. The ladies working behind the counter are prompt and efficient on what they do. This is a reliable cleaner in the Providence metro area.

While I was a long time customer of Courtesy Cleaners, recent pick-ups have shown damage to…read moreclothing. From a suit with spots that had to be removed by another cleaning service, to a button melted from hear and a vest completely missing its fastener upon pickup I have been thoroughly disappointed. These recent pick-ups have completely shaven my confidence in Courtesy's ability to clean suits and I simply feel I can no longer trust Courtesy to return articles clean and damage free.

They fixed my favorite work pants! Very polite and…read moreefficient. Great location, easy in and out with plenty of parking. I would highly recommend this business!

Dropped off a dress to be hemmed with the promise I'd be called with an estimate. I was never…read morecalled, and when I went there found the work had already been done, and at a higher price than I wanted to pay. The hem was nicely done, but clearly overpriced for the amount of work that was done.

staff is rude to customers. arrived at seller at 6:20pm , they close at 8pm. I was told "last wash…read moreis at 6pm. I said byt the washer I use is only 28 minutes and I only need the dryer for 30 minutes, I would b done by 7:30pm & u close at 8pm. the rude worker says "sorry last wash at 6pm". but I would be done by 7:30... again she says "sorry last wash at 6pm". which doesnt make sense. maybe the worker wants to leave early tonight. long story short , the worker extremely RUDE & said everything to me in such a mean & insulting way & denied me access to the washing more than 1.5 hours before closing time !! Absolutely shameful

The store staffers are very pleasant and have excellent customer…read moreservice skills. Last month, however, their off-site dry-cleaning facility lost a few of my shirts. It is lucky for them I am a clotheshorse so I had other shirts on hand. Though they were eventually recovered I would have expected some kind of courtesy coupon.

Asked for quick turnaround and he was able to help out! $14 hem is a fair price. He does good…read morework. When talking he can be curt. A man of few words perhaps! It's cash only so keep that in mind.

Been going there for over a decade and never had an issue. Clothes are thoroughly cleaned, ready on…read moretime and well presented. Plus they are just good, honest and pleasant folks to do business with.

I stopped in to see if I could get a dress pressed but the task was not doable :(. Not there fault…read more They were pleasant and helpful and gave me a suggestion to wear I might be able to get it done. I did love that there close by and they have a parking lot to be able to get in and out of easily .

They did the best they could! Had a great team at one point & got rid of all the good workers…read morethat made it all work!! So sad.... was a great co.

I just had to give this place another great review. I was able to speak to the owner about my…read morerecent visit to have some important items cleaned.(A Halloween costume that I was having cleaned for an event and some other pieces for Christmas) She was able to spend some time explaining how some stains will come out and some will take several attempts etc due to the type of stains. She gave me tips on future pre-treatment and even though the place was busy, she never rushed me. I was once more amazed by her knowledge of cleaning and material. Anyway, my costume came back quickly and even though the stain wasn't gone, it was barely noticable now! (Of course I now knew why some stains are more resistant than others!!) As usual, the rest of my order came out immaculate!! I mostly wanted to say that Ocean State Cleaners on Stafford Road is the absolute best. They are honest and caring and I will continue trust them with anything I have that is important to me! The word 'Quality' in their name and work is well-deserved!

Had a patch sewn on a hat, jeans hem, full zipper replacement on a down jacket, and some repairs…read moredone. Very high quality work and good prices.

I posted a comment before, but they tried to deny their horrible service and job. My mother, Tania,…read morefound the receipt! We tried talking to them during the process, but they were rude telling her to tell me to go in because a modesty panel was not doable. The seamstress that did my wedding dress made one beautifully and even added a zipper. Other places make them all the time. They are a low-skill alteration fix. The dress was fixed as best as possible by my new seamstress who is near me. Thank God I didn't bring them (Joshuas) my wedding gown! As you can see in the pictures, the dress fit crooked and the modesty panel? If you could call it that. Anyone could've done a better job. Overpriced and horrible work. Save your money!