Dr. Egger is the best I have ever had work on me. Very mindful of how you're doing as he works on…read moreyour teeth. Best shot giver ever, I'm deathly afraid of needles, and he makes sure it is a good experience. Everyone in the office is very nice to deal with. He is truly a great person.

Even though this place is quaint, the kindness of the staff is anything but that. I was scared to…read morego to the dentist. In the past my dentists were mean and painful. I didn't know you had a choice. My dental hygienist Sheila was so sweet to make sure I wasn't in pain and even had me laughing by the time I was walking out. No need for the laughing gas here! Dr. Egger made sure to do a quick job and answer all my questions. It was refreshing not to feel like they were rushing me or insulting me. I highly recommend this place for everyone!

Worst experience ever. I went in to have an extraction done on a cracked back tooth. She informed…read moreme that I had an infection and abscess. I asked will the numbing injections work. I was told yes but it will take longer to kick in. I felt everything!!!!!! I thought I was going to have a heart attack. The Dentist said there is no way you feel anything. I lost count of how many times she injected with whatever that was. I am mad at my self for not demanding antibiotics first and not going to an accredited oral surgeon. I was trying to be cheap because it cost $285.00. I was told that I would receive a cleaning and exam for free for the first visit. I was never offered a cleaning. I now have PTSD. I don't ever want to go to the Dentist again.

I tried to give this place a chance however it has been nothing but disappointment since the first…read moreappointment. They only care about the bottom line, not patient care. If you don't call the night before to "confirm" an appointment you already had scheduled you will show up to the office to find out they gave away your appointment to the next person, and you will just have to drive home and try again another time. I've taken the trip into this dental office 3 times now and still haven't received dental care for a botched filling (done at this same office) that has left a pocket of blood in one of my front 2 teeth. May seek options for compensation for damages, Definitely will look for dental care elsewhere.

They are either totally incompetent in the front office or just don't care about verifying your…read moreinsurance. I had a consultation 4 weeks prior to my apicoectomy plus my initial phone call with them to verify they participated in Delta of Virginia PPO. They indicated I had 80% coverage after a $50 deductible. There was no other denial or confirmation until THE DAY of surgery. It wasn't until I was prepped for surgery and in the chair with shots administered that they came in and said I'm not covered! I don't recommend this dentist not because of dentistry but due to the lack of professionalism and poor response of their office. Living in a area of Michigan where there are no endodontists and having to travel 2 hours for the procedure, I didn't have many options. I did my due diligence to ask the right questions and provide the required insurance information. THEY DID NOT DO THEIR DUE DILIGENCE. Now all the follow up conversation are basically "sorry we can't do anything".

Made a major mistake with billing my insurance and it's going to cost me a lot of unnecessary…read moreexpense.

I have been coming to this office since I was 3 years old. They have always had great service and…read morestaff.

The new name is Mid-Michigan Dental Excellence. They have an awesome staff. Thomas McDonald DDS,…read morePC does a terrific job of explaining what work needs to be done. Before any work is performed, they give you a printout of the price. They have state of the art equipment. Which is great for a person with a horrible gage reflex! I would definitely recommend them to anyone!

I have been with Dr. Paula Druskins for many years. She is the best dentist I have experienced. She…read moreis so caring, gentle, skillful, knowledgeable. Her hygienists, assistants, and office staff are very nice and effective. That's why I have stayed with Dr. Druskins for many years.

My girlfriend and I went there today for an appointment she had and her dentist left her in her…read moreroom for over 35 mins after she was done so she could eat lunch. The entire building had not one patient in there but us and we still were left waiting. The receptionist was polite but was barely in the room to help if anyone had walked in.

This dentist's office adds procedures that insurance doesn't cover without warning that you will…read morehave to pay extra for them. When my husband and I went in for a cleaning they charged for a periodontal deep cleaning that wasn't performed. When they do fillings they use porcelain on back teeth which most dental insurances won't cover becuse it's considered cosmetic. Four fillings and two teeth cleanings cost 800$. That doesn't include what the insurance paid them.

This is the best dentist office I've ever been to. The dentist is super friendly and funny and did…read moresome stand-up comedy and sang Michael Buble during my appointment. I felt very at ease around them. The hygienists were friendly and offered me a warm blanket, scented towel, and headphones. This is more like a spa than a dentist office and I would recommend this office to anyone.

Our family recently switched to Dr Downer after our previous provider retired. Dr Downer and his…read morestaff were incredibly welcoming and friendly, which put me at ease. I'm so glad that we made this change.

Had my teeth cleaned, some xrays, and an exam. I like to have my teeth cleaned, I just forget to…read moredo it. The doctor and the hygienist were really nice. This place specializes in making it painless.

Horrible people! I was lied to on the phone about getting a cleaning, then lied to again once I…read moremade it there for my appointment! Was told I have gingivitis and periodontal disease both of which I DO NOT have!!! They told me they would not clean my teeth unless it was a deep clean and they would not do it in 1 appointment! I walked out furious!! I didn't even see a dentist!!! I wouldn't give this place your time or MONEY!!!

Last Wednesday I had a dentist appointment. The weather was 8°F and the road was covered with snow…read moreand ice. I was a few minutes late . The receptionist asked me to wait while she asked Dr. Bharat Rana. This dentist canceled my appointment and requested me to reschedule it and also will charged me $100 for the late fee.....