DONT COME HERE...Terrible service if I could give them zero stars I would because not even one start they deserve...they all have a terrible attitude. I didn't see one simile. They take forever to attend a person and there were three people at the front and not one decided to attend me. This place has one start and it has a good reason for it. Just please DONT COME HERE!! read more

Might be the WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE!!!! All Hell Broke Loose. MUST READ THE ENDING. Got a 39 dollar check from my dad for my birthday. Yeah it was a gag check since I turned 39 years old today. Well I just happened to be right next to Desert Schools at Walmart so I figured I would go over and cash this check to spend the cash on my birthday pizza lunch. (big mistake) So Carlos Sr and the little one head over with me. Right away I notice the line is very long. At least 20 people in it. So I asked the information kid working the front if there would be a problem cashing this Desert Schools check since I don't have an account. He said no problem since my dad is a Desert Schools member and it was a Desert Schools Check. I doubled checked, because I am 39 years old and been around the block a few times. I said I don't wanna wait in this long ass line then told I am screwed when I get up there. He said dude you are good. So I waited. And waited, and waited and waited. 45 mins later I finally get to the window. Lady says she is closed. So I waited some more. Finally another young kid takes me. Takes him about 5 mins to figure out what the fuck he was doing and finally says yeah we will cash it. So at this point I am 50 mins in. He then says it will be a 5 dollar fee to cash the check. I lost it. WHAAATTTT??? 5 bucks to cash a fucking check that is your check?? Come on. I said forget it and left. This is when it gets fucked up. As I was walking out I see the kid and I say thanks bro for wasting my time. I asked you if it would be a problem and you should have told me they would charge me 5 bucks to cash a damn 39 dollar check. He couldn't even look up from his cell phone. He just fucking blew me off. I was like dude I am fucking talking to you. Put your fucking cell phone down and look at me damn it. So at that moment another guy who works for the bank comes over and starts defending this dip shit. He was like he told you it wouldn't be a problem and they would cash it. I was like yeah for 5 buck fee. Nobody told me that shit. I wasted an hour of my life. I said if 5 bucks is nothing to you assholes then reach in your wallet and you pay me 5 bucks. They of course didn't. They just looked at me with this dumb shit dumbass look on their faces. I was furious and just left after screaming at 2 complete dumbshits. Seriously these guys were so dumb I am shocked they are even employed. So word of warning. If you ever take a Desert Schools check to cash at their own damn bank. They will charge you a fucking FEE. At least I told you and you won't waste your time like I did.. Just deposit that shit in your own bank account and avoild these fucking morons. read more

Desert Schools used to provide amazing service. We had many accounts through them and they had fewer fees than any of the bank accounts we held. Lately, they are charging fees for everything. My 22 year old daughter closed her account because they started charging her $7 a month for not using it enough. Then we were getting charged to move money from the overdraft protection. After the legislation passed requiring banks to post deposits first, then they started charging me to move money BEFORE my account even went into the negative. If there were pending deposits, including a hotel hold or a rental deposit, they anticipated that the account was going to overdraw and either moved money (and charged us) or just skipped straight to an NSF fee. This occurred EVEN if my account had NEVER gone negative or NEVER DID go negative. In addition, they blocked our ability to move money using the transfer service SPRIG, citing concerns with the security of the system. The only security they were concerned with was blocking my ability to move money and prevent an overdraft fee. All accounts are being pulled from them first thing Monday morning. Very sad after 15 years, but I am done having my funds hijacked. read more