Called several times no one ever answered mail box full... very disappointed obviously not reliable. Would not recommend read more

I have tried to contact this company repeatedly, via email, text and phone for the last week a half. Their voicemail is full and they have not replied any other way. Desert sitters, are you excepting new clients? Can you please contact me? Thank you read more

I don't really believe in writing bad reviews. I think everyone is entitled to a bad day. But, wow. Desert super sitters who we have relied on many times in the past over the last 10 years, left us high and dry. Our sitter cancelled (only after we texted her for her food order an hour before shift), and said agency would send alternative. Agency did not send alternative, and did not respond to phone. Despite being "open" their voicemail is full. We are now out of luck and $100 in dining reservation cancellations later we're deleting this number and going to care.com. Do yourself a favor, save the drama- and do the same. read more

I came here last weekend for an office holiday party and this place was recommend by my Company for baby sitting services. To be honest, I was a bit scared as I have never left my baby alone with a stranger but since the party was a minute from my hotel room, I felt ok with the idea of getting a sitter. Nancy was assigned to me and she called me a week before my reservation date. She texted me throughout the night and I felt really happy when she texted to let me know my daughter fell asleep (it allowed me to hit the dance floor at the party then!). Nancy came with a bag full of toys and she was very comfortable with my dogs who in the room as well. I loved that she updated me through out the night with text messages. Overall, I will definitely recommend Desert Super Sitters...if Nancy was based in LA, I would hire her as full time! read more

Multiple emails and phone calls unanswered. Went with Aunt Fran's babysitting service instead, who were highly communicative.

I am disgusted with this company. We booked a sitter for an evening that was confirmed on October 4th. We travelled from Canada to attend a wedding and had Jolie booked for the evening. There was some back and forth conversation with her about our children and about her. Then came the day of the wedding and Jolie did not show up. We reached out to her and to the company, neither responded to us. No apology, no explanation, just radio silence. For a company involved in such a sensitive industry, ai am DISGUSTED with all of this. There are many other services in the area, don't risk the safety of your family with this company. They clearly DO NOT take this business seriously. read more

I have called over 10 times (voicemail box has been full each time)m and sent two inquiry emails via their website over the last 3 weeks to book a sitter for April and have received no response. This is super disappointing and unprofessional. NOT a good impression on parents who are supposed to trust our children with this service. read more

I would beware of this business before using - make sure to confirm your schedule! I previously used Desert Super Sitters for a two week period and had a fantastic experience (I even wrote a review about it), but I feel that something has changed in how the business is being run. I contacted them in May to request a babysitter for October. I never heard a response so I contacted them again in July, at which time I was given a specific babysitter, dates and times she was coming. I assumed all had been settled. Closer to arriving in Palm Springs, I had not heard anything from the company or the sitter, so I reached out to confirm the schedule and received no response. The week before we needed the sitter, I ended up texting the sitter directly and found out that she no longer works for Desert Super Sitters! Immediately, I contacted the company and was told that it was "no problem", they had someone in mind. I continued to contact the company, receiving no response until two days later when they said no one was available. This was literally two days before we left for our trip to PS. In reality, I think they just want to admit that they had forgotten to put me into the system. There was no offer of additional assistance or real apology; this snafu caused us to have to modify our trip last minute that we'd already paid thousands of dollars for. We absolutely needed child care and DSS lack of caring really impacted our trip. I loved the sitter we've used in the past from this company so I still recommend the actual staff, but the management of the company seems to have gone extremely downhill and I won't be a customer going forward. read more

We used Desert Super Sitters last month for a week. Marina from Desert Super Sitters was fantastic. Thank you Christina for sending her. She was engaging, professional, punctual, courteous, creative, respectful etc...Need I say more? This is not the first time we have used Desert Super Sitters. Christina is great to work with. She tries to match the parents to what they need. Thanks so much for all of your help. We look forward to continue using your agency again! Much gratitude, Christine read more

I called Desert Super Sitters on a Thursday evening while staying at the Parker hotel in Palm Springs. Christina answered the phone and was very helpful. She was having a family outing and stepped away to answer my questions and arrange for a sitter. Within an hour she had arranged for a babysitter for my son for Friday and Saturday night. Once it is setup, you communicate directly with the sitter, which is really helpful (so much easier than having to communicate via an agency). Alexis was our babysitter both nights and was great. She came with movies, arts & crafts, books and toys. She had babysat at the Parker before, so she was familiar with everything and said she could call the front desk if she needed to get a dvd player in the room. She fed my 3 year old son, made masks with him, watched a movie and did his nighttime routine without a problem. She texted me the entire time with updates which I found reassuring. She also picked up dinner for our son on the way to the hotel (I ordered from a nearby restaurant because our hotel didn't have any kids items for dinner). She was very flexible on timing, which was great. We texted during the day to set the exact time and schedule. The rate for one child is $15/hr with a 4 hour minimum plus a $5 travel fee- so it's $65 for a four hour evening and it was well worth it for us to go out and enjoy dinner downtown without a worry. I liked working with Desert Super Sitters because everything happened so quickly-- and I had direct communication with our sitter right away. I'd recommend this service and will use it next time. read more

I booked with them weeks ago. I called and confirmed twice. I called tonight to confirm our New Year's Eve reservation , and they didn't have anything for us at all. Christina proceeded to hint that I should have called sooner. We drove from San Francisco yesterday, and had our baby in the ER last night (not that I need a reason!). She essentially said she was running an event and couldn't help me. She had the low-class to add that we were only "one unhappy parents out of thousands". What a disgusting individual and company to talk to me that way (albeit I was angry... Understandably!). I beg you not to use these people. They are unprofessional, and don't do ANYTHING they say they will (never sent bios, never sent final sitter info). They knew we were driving long distance, and I'm just livid at this five cent operation. read more

We had a great experience with Kati who was very engaging with our three boys and took great care of my one year old while I took the older two out on half day excursions. Our time in the Desert was relaxing and full of adventures thanks to her. read more

Desert Super Sitters - We loved our sitter from Desert Super Sitters- she spent 3 days with our family helping with our 1 year old, 6 & 8 year old boys - Nanny Services Near Me

Had an amazing experience last week and could not be happier with the level of attention and service. This was the first time we'd used a service while on vacation, so we were very worried, but had no reason to be! We stayed at the Parker and booked two nights for our 20 and 3 months old kiddos. I requested the same sitter for both nights as I wanted continuity and it was no problem. Christina made sure that I had a fellow mom as a sitter since my kids were so young, and Danielle was fantastic! She arrived on-time with a roll suitcase full of age-appropriate toys for my toddler daughter. She asked all the right questions and seemed at ease with both kids immediately. And while there were a few tears once we left for our on-site massages and dinner, she texted a happy photo of our daughter which put both of us at ease. Totally worth it! read more

We had a great experience with agency the two times we used it. Once in April 2013 and once over Thanksgiving break, later that year. Both times we came down to stay with friends and decided to get an evening out, adults only. We had different sitters, but both were lovely. The first time my daughter was already asleep and they didn't meet, but Susie was nice to keep me posted that my girl was still asleep. The second sitter, showed up at the house with lots of toys that my girl was so excited to play with. She didn't even give us a look as we were walking out the house. We also got texts from her letting us know how the night was going and when she went to asleep. I'd use again for sure and would recommend. read more

We had a great experience with Melissa when we needed a sitter to watch our son in a hotel there. I think what really got my son excited was when she sent me a picture of herself so my son could see what she looked like. He asked me for that. He was excited to see it and when she arrived she had toys and books. A very positive experience and would use this service again. Thank you! read more

We go to Palm Springs quite often and were looking for a responsible and engaging baby sitter to take care of our 7 month old while we hosted a pool party/BBQ or if we wanted to go out for dinner with friends. Christina (owner) hooked us up with Marlisa and she's fabulous! Our daughter also loves Marlisa which is why she gets 5 stars. It was easy booking through Desert Super Sitters and they send you a bio of the sitter they have matched you with. You can call the sitter and set everything up. We have used Marlisa twice now. She's always on time (5 minutes early), very respectful, follows our directions but most of all, is very loving and engaging with our daughter. I highly recommend them if you're looking for a sitter in Palm Springs! read more

We used Desert Super Sitters while visiting the Indian Wells tennis tournament for a week in March 2013, and were extremely pleased. Christina, the owner, was very professional; asked lots of questions about our children several months in advance to make sure that she put us with a compatible sitter; and was responsive and easy to work with. Our sitter, Gabrielle, was fantastic. Both our girls loved her, and she was super sweet and flexible. We felt very comfortable leaving our girls with her, and she was quick to text us to let us know how they were doing while we were gone. She was always on time and she was great at communicating. In terms of price, personally, I think the sitter rates are very reasonable. Do you really want the cheapest person you can find watching your kids? Or do you want a well educated professional who is going to need to make more than minimum wage? We felt that the whole setup, background checks and quality of child care was well worth it - not to mention someone willing to travel to our rental house. Great experience - will definitely use them again! read more

I had a sitter come to my hotel. She was on time and polite. Seems like she knew what she was doing as far as interacting with my kids. She informed me that she would send me updates on the kids. However, I didnt get not ONE!! I sent her a text messages to check on my kids, and that my friends is what worried me. I got to the hotel a little earlier and thank God I did. My baby was still awoke and the sitter said that he cried most of the time. My oldest daughter said that he cried the entire time. I was trying to figure out did she not send a text message because she didn't want to mess up my evening out or what!!. Very disappointed!! read more

My six year old is the apple of my eye.This being our first trip back to dessert ,I had very high hopes. We were put in touch with Jesicca through super sitters. Showing up on time ,3 days in a row games in hand.I never felt better about leaving my child for five hours. I very highly recommended them. Made perfect vacation possible . Thanks again read more

We hired Desert Super Sitters while vacationing at the JW Marriott. We reached out a few weeks in advance and were able to work with Christina to answer any questions ahead of time around cost and checks/requirements for their sitters. We were matched with Jessica for our seventh month old. Jessica reached out ahead of time to confirm logistics and answer any specific questions. She arrived on time, was great to our little one and we were able to enjoy a night out! Definitely would recommend and will use them again if we are ever back in the area! read more

I would definitely recommend Desert Super Sitters when visiting the Palm Springs/Desert area. We stayed at the JW Marriott this past weekend and the hotel recommended them. This was our first time traveling with our 8 month old and having someone other than family watch him. After reading their reviews and recommendations I wasn't worried at all. We were matched with Cynthia and she did such a great job with him. She gave us text updates how he was every hour or so and brought toys for him to play with. She even took him out on a couple of walks. I would definitely call and request Cynthia again if we are in the area. This is such an amazing idea for parents looking to travel with their children, but still wanting some alone time as well. read more

Called them while staying in Palm Springs to sit our children. After speaking to the owner and inquiring about the price and agreeing to it I received a call back from another agency that offered a much better price (Desert Super Sitters are very expensive). I canceled on them 22 minutes from the time I spoke to her. I realized that it was wrong on my part. She called me back and began freaking out on me! I calmly apologized and told her that they were overpriced and that cancellations are typically a part of the business. You will not believe what she said - she said "GO TO HELL"!!! This is the owner of the place! Can you believe it ???? Thank god we didn't end up using them. Not the type of attitude you want from an agency who would be watching your kids. read more

We hired Desert Super Sitters last minute to watch our kids during a wedding. We loved Jessica, the sitter that watched our children. She came with toys and was so friendly and great with the kids. She was flexible as well, which was great since we had multiple kids and cousins around and they were all super young (under 5 YO). She came to our hotel room and watched our kids there while we attended a wedding at the same hotel. She was great with us coming back to the room and trading in kiddos to go dance at the wedding. She was truly wonderful. The only thing I'd say is their cost is a bit steep, but really they were available, dependable, and super easy to work with, so it was worth the price. read more

I found Desert Super sitters through La Quinta Resort. Susie was assigned to sit for our 9 month son... She contacted me days prior and was able to discuss details which made me feel at ease. Small world turns out her husband was from our hometown! Susie arrived on time with toys and quickly engaged with Brady... she updated me with texts throughout the evening. Everything went smoothly.. We booked her the next night! When she arrived the second night-- our son quickly smiled upon seeing her!! What a great experience- thank you!! read more

We had such a great experience with Desert super sitters! We came for a wedding and prior to our travels, we were referred by Ace hotel. Christina matched us up with Jessica for our 4.5 year old twins. I thought it was great that Christina arranged for the right sitter for their age group. Knowing that we had never had an outside service take care of our kids while on travel, we were nervous as any parents would be. I was put at ease by Christina and additionally loved that Jessica our sitter and I could communicate prior to our travels. Jessica stayed in contact with us through the night and kept the kids engaged with games and art stuff. Thanks Desert Super Sitters and Jessica! We will definitely spread the word to others as well as call you again if we return and need u:) read more

Booking a sitter with Desert Super Sitters was so easy! Absolutely loved our sitter, Katie. She was professional, caring, organized, and and my kids adored her. Communication with her was perfect! read more

Very impressed with this service. Highly recommend. Christina is extremely professional and matched our family up with a fantastic sitter!

We used this service when we were staying in La Quinta over Father's Day weekend in 2013. Francesca was our sitter and she was extremely well suited to the task. Our kids loved her, and it was clear to us that they would all be happy while we were gone. She knew her way around the resort, so we met up with them later at the poolside movie. Great experience all 'round. Easy to book and the fees, relative to Los Angeles anyway, are completely reasonable. We will use them again, the next time we are there. read more

We used desert super sitters this past weekend for two separate occasions. There were a total of 13 children one night and we were sent 3 sitters and they were amazing and prepared with bins of different things for the kids to do. They listened to our directions and concerns. All the children were asleep when we got home. The second time there were 9 children and we had 2 sitters. Two of the same that were with them the previous night. Marilyn (I think was her name) was awesome and made me feel comfortable leaving my son. I would definitely use then again and recommend them read more

This was our second time using Desert Super Sitters and as with the first time our experience was top notch. Cristina the owner communicated clearly with me and made sure to understand my needs before selecting our sitter (three kids under 4 - one infant). She selected one of her "super moms" to come knowing I was hesitant to leave one sitter with three kids aged 4, 20 months and 9 months. I was not disappointed. Jessica our sitter showed up early, asked all the right questions and within moments had my son (who previously that day wouldn't even let his dad near him - just mamma) sitting in her lap reading with him. She played games with the older child and sent us several text updates throughout the evening to make sure we were comfortable and knew the kids were doing well. She herself was mom to FIVE kids and had many years of experience in a pre-school. We will use Desert Super Sitters on our next visit - five stars all around! read more

As everyone is saying Jessica is fabulous, like your own mothers intuition with your child. And for first time parents that means a lot. We will be here for 2 nights and I'm already glad I chose this group over the competing sitter services. I dont know why some people had bad experiences (and im the one to read the bad ones first if your like me) but you will be in good hands with Jessica. My only suggestion to the company is that they put more details in her writeup that is provided, bc she has way more to offer than what the small paragraph provides. read more

Desert Super Sitters was an amazing experience for us. My parents have a home in Palm Desert so we travel there often and this was the first time with our new addition. The service from Christina in the beginning was top notch and we felt very comfortable having our sitter coming to the home. Rawan was assigned to our family for multiple evenings over the 10 days we were in Palm and she was fantastic. She took such great care of our little man and every night she came he was excited to see her and had no issues with us leaving the house. She would send photo and text updates, she was so professional and reliable and I know our son William had a very special time with her. It was great to be able to have some adult time for us and it just made our trip. We will defiantly be back in touch next time we are there. Thank You Rawan read more

We have used Desert Super Sitters once or twice before when we traveled to Palm Springs and had a good experience. This time, however, I booked a sitter for our 3 small children and that went well. Then, 4 days before our trip we learned that we would not be able to get off work early enough to head out on Friday and would be going Saturday morning instead, therefore we would not need a sitter. After canceling our hotel for Friday, I immediately reached out to the Sitter and to the service itself to let them know. I received a shockingly rude email back from the owner, stating that I had wasted their time and I should not have booked unless all my plans were firm. Unfortunately when it comes to small children, things change ALL the time. I would think that being in the babysitting industry, the owner would be well aware of that. I'm unsure why she felt it necessary to make me feel like I had done such an injustice as to change my plans due to work/child needs. Life's too short! We will check out a different service next time for sure. read more

We recently got married at the Ace Hotel, and on their preferred vendors they listed Desert Super Sitters. We were matched up with Mary, and she was AMAZING!! We were nervous about leaving our 3 month old with a stranger, but when we spoke with her on the phone she gave us a sense of relief. Once we met her, we were 100% confident in her. Our daughter was a flower girl and we were nervous that she wouldn't sit still and we think because Mary was so calming and attentive that our little flower girl was perfect! We would recommend Desert Sitters, and our next trip to the Ace we will for sure use them again! Thank you!!! read more

My husband and I used this agency while we were staying at La Quinta Resort for our 20 month old son. Our sitter, Louisa, was wonderful. She called to confirm she was our sitter and was even flexible on the time to arrive. She was right on time, and had toys that had my little guy entertained right away. When we got home that night he was fast asleep. We liked Louisa so much we used her again the next night. This agency is very professional and I would use them again in a second. You can feel safe with your little one's in their care. read more

Thank goodness for Desert Super Sitters! We had a wedding to attend in Palm Springs and near the last minute the sitter we'd arranged through a friend fell though. The wedding coordinator recommended Christina Elwood with DSS, and they immediately contacted us. Christina was prompt and thorough, and the rates are very reasonable, especially for a service. Jessica arrived early with stimulating toys, and she was prepared and willing to supervise our son in the swimming pool. (I think he kept her there for a loooong time...!) We learned that she was a preschool teacher through the week and worked specifically with my son's age group, and it really showed. She was so friendly, confident, capable and my son took to her immediately. We were completely comfortable leaving although he doesn't stay with sitters (especially one he's never met) often. By the time we got home he was so excited to show off that he could "read" a book all by himself! :) I can't recommend Jessica and Desert Super Sitters highly enough. read more

We used Desert Super Sitters and Susie Tejada this past week on two different evenings so that we could attend wedding festivities for my brother. My kids are 1.5 and 3.5. The office was very professional and helpful, and Susie called days before to introduce herself. When she came to babysit, she brought toys and books and immediately put my kids (and me!) at ease. She sent texts updating us throughout the night so that we could have fun and not worry. My toddler was telling us all about Ms Susie the next day, and was happy she was coming back again for a second night. That second night, my cousin also hired a "Super Sitter" for her infant, and was likewise pleased with the care and follow-up she received. I would highly recommend this service, and we will be calling them again next time we are in town. read more

Everything was great! Ms Louisa was very patient with my son. This was his first time being watched by someone (after school) other than close family. While it was rough to begin with, he ended up hitting it off with her, knew her name when I got home a few hours later, and even gave her a hug when she left! Very happy and will definitely be booking with them again. read more

Desert Supersitters has been providing baby sitting services to us since our little one was three months old. He is now over two. I have been so impressed by their professionalism in finding the right fit for each family. We actually had the same sitter for every trip to the desert for 2 years until she retired. We had a super experience just recently with a new sitter from them. I liked that they sent the same gal for both times we needed a sitter as our child felt more comfortable knowing the gal. I would highly recommend them!! Both sitters showed up with all sorts of toys and games which were age appropriate which was a surprise and a nice one for us and our little one. Amazing folks!!! read more

The owner is super rude and unprofessional. I recommend everyone NOT to use her services.