I did business with this location in 2019. I was overall pleased with the work. I recently went…read moreback to have additional work done. I found the quality, accuracy & professionalism have changed significantly. After visiting the store & proofing the online order the color was much different when I picked it up. The owner Melissa & another lady with a heavy accent said the pixels on my phone were the reason the picture looked different on the proof. But I was not expecting such a drastic difference. The off-orange color I selected, was a bronze color when I picked it up. The owner, Melissa was no help. She was abrasive, condescending & arrogant about the order. With a lecturing & No-it-all attitude. Not a great place to do business.

This is the worst company that I've ever done business with since I opened my business in January…read more2020. I purchased 2 outdoor building signs for my dance studio from this company for 10,000. The signs were installed on Monday, May 11, 2020. There was a wind storm on Thursday, October 29, 2020 (less than 6 months of installation, picture attached showing the sign partially ripped from the building resembling a sheet of paper), which caused my sign that faces the parking lot to be partially ripped from the building. All the other signs in the business park were still intact. Prior to purchasing the signs, I was told by the representative, Tyler Edema, from FastSigns that FastSigns installed most of the signs in the shopping plaza. I noticed that the other signs in the plaza appeared to be very durable and did not have any damages. I immediately contacted the owner, Melissa Wilson from FastSigns and notified her of the damages and she told me that they would send me a quote, so that I can pay for the damages. I explained that it hasn't even been 6 months. I had to go through a stressful back and forth with FastSigns to even get them to send someone out to take a look at my sign. On Tuesday March 1, 2022, my sign that faces the street, I noticed that it started to unravel and fade (2nd picture attached). I notified FastSigns and they told me that my logo was too small and thin and they had to use certain materials and this is why it's unraveling and the fading is due to sun damage. I explained that I was not informed of any of this prior to the purchase/installation of the signs. They told me, once again, that they would send me a quote. FastSigns makes outdoor signs, which means they knew that, at some point, both signs would be exposed to possible weather conditions, such as wind, rain, snow, hail and sun. FastSigns refuses, once again to even come out and take a look at the sign. This is not proper way to treat a customer. I spoke with two other sign companies in the area and they both came out and surveyed the damages to my signs. Both companies concluded that the vinyl that was used to make my signs were below standard vinyl materials. They explained that the vinyl that a more durable vinyl that last about 6-8 years was supposed to be used to make my signs. I still have not heard anything from FastSigns since, I sent the last email on 3-10-2022

Excellent customer service! We are please with out product. we highly recommend this company.read more

I'm so thrilled about our new sign! This was a very professional company to do business with and I…read morewould use them again in a heartbeat! Love the quality and looks of the sign up on our building. I highly recommend getting a quote from them, they are competitive with their bid and easy to work with!

Greg and Vyvyan are absolutely fantastic! On my recent film project, within a week, fabricated…read more"Happy Holidays" marquee metal letters for us. From beginning of setting up company accounts and arranging logistics of projects, everything was handled swimmingly well. Also saved $1000 or so on labor! Thanks you all!

Contacted The Neon Company to make decent size (3' x 3' ) neon sign for a commercial design project…read moreI was working on. Said yes, no problem, quoted us a price, we explained were were under construction and would need it installed sometime in December. December now, circled back to tell them we actually wanted it bigger, and to start production and they told us they were too busy to make our sign, and did not honor the estimate the sent us. So I would like to say Thank You for wasting my time. Glad to know the universe is directing my $1,250 to someone who will appreciate my business.

I am the general manager of Tokyo Valentino and we have worked with Brian for a couple of years…read morenow. Customer service, follow up, and professionalism all reactive an "A+". We will continue to work with Brian Signs and we recommend his services to any and all that require signmaking.

Brian is awesome! Signs done quickly and well. Some of the fastest response time of any business…read moreI've ever worked with. So lucky to have Brian close by!

service requested excellent and quality is perfection. I will recommend Brian Sign to friend and…read morebusiness .

From the owner: Iluminated n wraps read more

I have now used A1 signs for 2 Mathnasium Learning Centers that I own in the Atlanta area. They…read morehave been professional, timely in their execution, and courteous on both occasions. In 2014 they did our sign in Decatur at the Emory Promenade shopping center. The landlord was very specific in his restrictions on how the sign should be done, and A1 met the specifications precisely. Most recently, they did our sign at the Williamsburg at Dunwoody on Jett Ferry Road-- and the result was breath-taking-- a fantastic, sleek, and elegant sign with reverse halo lighting, perfectly installed. They did a highly realistic digital rendering before beginning production of the sign so I could really visualize how the sign would look at my location. They also took care of the permitting process for me so I could focus on other aspects of my business. While their rates were not bottom of the barrel cheap, their prices are definitely reasonable considering the quality of the craftsmanship and sign installation. I worked with Deana, who was great and very responsive to my concerns. Highly recommend!!

From the owner: A1 Signs, Inc. was founded in Norcross, Georgia in September 1977 by owner Jason Moore and his…read moreparents - Howard and Barbara Moore and we've served the Atlanta area for 40 years and counting. But we're not just a Northeast Metro-Atlanta sign shop, we can handle jobs anywhere you need them done. Call us today at 770-448-7446 for help with your next sign project.

My baby is the new owner of a cranial helmet(doc band) and the stark white color was offensive to…read moreme lol. After researching, I decided to go with 1 hour signs. I called, they took my CC info then sent an email for me to write measurements, then sent a draft of the design. After a few edits, we had the final design! We went in to get the wrap added to the band and although we were expecting to wait 1 hour, it took about 30 minutes! We were so impressed and they did an amazing job.

I ordered a banner from One Hour Signs and loved their work so much that I went back for a yard…read moresign. They've won me as a repeat customer. They were professional, responsive, and informative to help me make the best selection for a product that would fit my needs. I love supporting small, family-owned businesses in my community. It's an easy choice when the service was as great as I experienced at One Hour Signs. Thank you!