Apparently, Matt, the owner of this company, has had all the bad reviews removed (I assume he paid Yelp). This company has a security officer named Russ Foley who "works" at the building where our business is located. Russ Foley is the daytime supervisor on duty, yet he sleeps in the office (photos attached of him sleeping in the office). Russ Foley is a racist and has numerous complaints filed against him from almost all of his coworkers for racist remarks, and he has racist little nicknames for everyone he works with on his team. Russ Foley was also banned from coming inside our business because he would make racist, homophobic, and sexist remarks in front of our customers. Russ started off coming inside our business to talk about Rock-N-Roll music with me but quickly revealed himself as the racist, homophobic, and sexist person that he is. Ever since we banned him from our business, he has badmouthed us to everyone, including other business owners and his coworkers, whom he forbade to have anything to do with my wife and I, even going so far as to threaten his coworkers to have them removed from this property or even fired if they talked to my wife and I. Russ even told his coworkers that if we need their assistance, they are required to ignore us. However, none of his coworkers like or respect him and therefore talk to us whenever they feel like it. One day, as my wife was walking through the parking lot from her car, there was a man in the parking lot who proceeded to openly blow his nose into the air right in front of my wife, and when she voiced her opinion on how disgusting it was, the man started cussing at my wife and threatening her all the while Russ stood nearby, watching but doing absolutely nothing to help my wife, intentionally leaving her in harm's way. When this was brought to the attention of company owner Matt, he said it wasn't their problem and we should call Metro. Here's the problem with that: this incident happened in the parking lot that Designed Defense is responsible for. Clark County owns the parking lot, the building where our business is located, and one other building that is currently empty. Designated Defense was hired by Clark County to secure both buildings and the parking lot. Russ also went so far as to leave our business a bad review under a fake Yelp account, threatening me with physical violence. Considering it was a fake account and contained threats, Yelp removed the review. The owner of this company, Matt, is very aware of Russ Foley's behavior and does nothing about it and, in fact, has even promoted Russ. Several security officers have literally walked off the job and quit directly because of Russ Foley. When I posted my original review, owner Matt came stomping into our business in person in front of our customers, trying to play an intimidating tough guy and demanding I remove my review. My wife and I proceeded to verbally blacken his eyes by telling him what a horrible business owner he is. After he left, our customers had to laugh and commented on how rude he was. I cannot understand how a business owner can turn a blind eye to such horrible behavior, especially when so many others have filed formal complaints. The first review I wrote, company owner Matt turned this around on me by saying I have an unhealthy obsession with Russ Foley, but the truth is, Russ Foley has an unhealthy obsession with my wife and I and our business. Russ Foley is the one who's been causing all the problems. Ever since we banned him from our business, we have never said a single word to him, yet he continues to badmouth us, insult us, and, on top of all that, he continues to insult all of his coworkers with racist comments and bullying them about talking to my wife and I. This behavior should be a concern for everyone. read more

I'm located at the New Orleans square 900 Liberace Ave.in have a 5 star business. My business is located in a part of the shopping center where the security guards aren't assigned to the fact that they come by and check on the business. Makes me feel extra safe. These guys provide great service. They have cleaned up the shopping center a lot. I value these guys because they are looking out for businesses and everybody's safety if I have customers coming looking for me these guys direct them the right direction I can't give more things to this security company the guys. Russ, Zane, Armondo are super kind and super helpful. I've heard a lot of people complain about these guys, but I don't know how they could because these guys are doing nothing about their job and going above and beyond. I just wanna say thank you so much and I appreciate their help and their guidance and their security expertise. I have nothing but good things to say about the value of these guys being in the shopping center. as a business order for 10 years, I couldn't ask for a better service from these guys. I feel safe and can rely on these guys for any issues or any problems in the plaza. They have done a great deal of cleaning it up and running all of the unnecessary people. Thanks again for cleaning up the New Orleans Square. read more

I've refrained from leaving a review because I fear for my safety. But I can't stay silent any longer. Security officer Russ Foley is a bigot, an antisemite, a misogynist, a homophobe, and a racist. Don't let him fool you. We have heard the worst, most vulgar slurs come out of his mouth. He is not allowed in our business because we don't tolerate this kind of language or hate. Security cameras have picked up the inappropriate racist names that he calls other security members. Matt, the owner, knows and apparently condones this behavior, as Russ was promoted after he was informed of Russ' behavior and language. We are grateful for La-Shay, T, Chris and Kenny. During business hours, every time there is an issue, Kenny and Chris are on top of it. Russ is usually off hiding somewhere, or as we've recently learned, he's sleeping. read more

Now people let me tell you hands down this is the best security company I've ever worked for, and I've been in the business for 16 years. The company is more like a family they take care of there guards. They offer benefits and training that no other company offers. And the owner is not like just any CEO/BussinessMan/ entrepreneur he's always reachable very caring very educated. And he will not expect you to do any thing he would not do. And he's not scared to lame out and work post his self. -Love you DD And team. And Shouts out to Matt for these awesome opportunities read more

I'm the owner of true focus tattoo in the old commercial center plaza. I've been in the area for about 8 years and since the arrival of designated defense there has been a large improvement in the area. Before it was filled with hookers and random homeless. It was so bad I had to walk my clients to their cars to make sure they were safe Now it's much better. Hookers stay out for the most part and the homeless as well. All in all the area is much safer! Signed, true focus tattoo read more

Designated Defense provides exceptional service. I observe them patroling a site that previously housed a substantial homeless population each morning. I now feel secure venturing into the complex and engaging in activities. I would recommend this security company to anyone seeking a job well-executed. read more

Hey, thank you but we've decided to move the event to another weekend. Just not to cause chaos but I do appreciate you reaching out and letting me know what your capabilities are. read more

Went by the site again today to thank the security of the center for making us feel safe. Took a picture of the security car when I was there. read more