I went for all new windows and doors , within the last few weeks ( December 2018 ). Felt reasonably…read morehappy as i was told by the REP that the job would be a professional fit and would be quality controlled before I would have to sign the satisfaction note to complete the purchase. The outcome was the worst job I have ever seen in my life , poor work , in a hurry , back door not fitted correctly . large holes left in plaster work . In short , so bad , that the fitters were all given their marching orders ! Apparently they had provided poor work in other peoples homes also. So after sending out fitters with questionable ability and expertise ,who left my home in a terrible state they did not even sort the mess out , they did promise to send someone out but after waiting several days ended up having get it done myself. I feel sick when I seen it , they also promised to come out after the job was finished to check the quality and address any problems before I would sign off for completing the payment . Instead they fitters got me to sign a form for what i thought was for paying them the cash for the job. The piece of paper was folded in 2 so I did not see the heading Satisfaction Note . Total Home N I used this to get the money from the finance company . Be careful of this company . Employees have left 5 Star Reviews on Google also .

Total Home Improvements are the company to choose if you are wanting a new look to your home! The…read morestaff at Total Home are always very helpful and eager to please their customers. Excellent company and would recommend to everyone.

I've been deeply disappointed by the lack of customer service and attitude towards my elderly…read moreparents. A cash deposit was taken then they didn't take any phone calls from them and the advertised premises didn't exist when they tried see them, causing my parents a lot of distress. The MD finally contacted them when I threatened legal action by email but has been rude, intimidating ( threatening to sue them if they cancel the order, even though the agreed time has elapsed, and insisting on my personal address) and unhelpful. It remains to be seen if the doors will ever be fitted but it has caused a great deal of anguish to a vulnerable couple. He Has even complained to my father about the "serious development" of me leaving reviews. What kind of a company complains to someone's elderly, sick father their daughter is leaving honest reviews? If their reputation can't withstand that it isn't much of a reputation. I'd recommend anyone does a thorough Google search before deciding to use them

PLEASE do not trust this company, we bought a door from them in 2019 and because they have formed a…read morenew company they will not fix the door, our wall was badly damaged on fitting, the lock does not sit flush on OUTSIDE of the door and when the broken lock was refitted-the door split. They say trading for 48 years but when you want something fixed-THEY ARE A NEW COMPANY AND WILL NOT FIX. Legislation states-If the name is the same as one already in use by a limited company, or is too similar, you will not be able to use it because it would be too misleading. The use of certain other words are also either prohibited or regulated under the Company and Business Name Regulations, 2009.

From the owner: A wide range of windows, doors and conservatories expertly installed by our qualified fitting team…read morein Northern Ireland