Purchased a pair of shoes which were made with poor quality material. Took them back yesterday…read morewith the original receipt. The sales rep and manager refused to give my money back. Receipt states that the customer has 60 days. They currently have the shoes and have not returned my money back. I will never go back and purchase anything from this horrible store.

Exelente servicio al cliente saben lo que estan vendiendo y algo mas es que tienes zapatos, cocidos…read morey pegados y de piel a un buen precio , seguro que regreso por más

One of my favorites Stores when I go to San Ysidro, CA; they've change their location, but we…read morealways go there and buy luxury items for affordable prices, even if you have concerns about your items you have the owner best Customer Service! It's a shame they don't have a store in Phoenix, AZ. Al thank you so much! Open a store here please...

Worst customer service, it may seem like the lady working there just doesn't enjoy her job at all…read more First and last visit for me Shoes are USED and they have the audacity to want to charge you $24.00 dollars for them, really!!! You can keep them

A super great store with undeniably cheap prices for good quality footwear that's not easy to find…read moreand at these prices it is simply unreal, I went in there and walked out with a boatload of shoes, high quality leather shoes for my daughter to wear to school. It's right smack in the middle of downtown Tijuana and easily accessible from the border via an uber ride . I definitely recommend this place and it's been around forever .

If only 3Hermanos would come to Florida! Having lived in Mexico multiple times, this is my go-to…read moreshop for shoes of all styles. The staff is always friendly, the selection is always great and you can find anything from formal to beach! Great shoes, great prices, great selection - please come to Florida!!!

This is a pretty huge Nike store! I love the selections especially the ones on clearance- they have…read moresuch great deals. The service here is amazing! Everyone is always smiling and willing to help (I love that). The value of the sneakers are reasonable and I usually walk out with 2-3 pairs of course after I have paid. The lines at check out are long but steady- it has a good flow. There's always socks in the bins for when you try on shoes and if not, I usually ask a sales associate if I can get a pair- they're always willing to go above and beyond. I highly recommend coming here especially for back to school shopping or just to update your daily shoe ware. There's plenty of parking since it's at the outlet, you're lucky if you find one right in front of the Nike Factory Store. I absolutely enjoy coming here! Yall should give it a try.

I had a disappointing experience at the Nike Outlet. There was a promotion advertising the Nike…read moreAlpha shoes for $189, but I noticed that around 10 shoe boxes on the shelf were individually marked with a price of $129. I picked up my size (8), which didn't have a price sticker, along with another box clearly marked $129, and asked an employee to clarify the pricing. She scanned the shoes, and they came up as $189. She then asked the manager if they could honor the $129 price since multiple boxes were clearly labeled that way. The manager refused, saying that because my size 8 box didn't have a $129 sticker, it had to be sold at the promotional price of $189. Instead of honoring the marked price or taking responsibility for the mistake, the manager instructed the employee to remove all of the $129-labeled boxes from the shelf. I've worked in retail before, and I've also been a customer at many other stores. When an item is mistakenly marked or advertised at the wrong price, good customer service is to honor the displayed price for the customer and then correct the mistake afterward. Pricing errors happen, but how management handles them is what matters. To make matters worse, during my visits, there was multiple times I watched people walk out of the store carrying what appeared to be multiple pairs of shoes without anyone stopping them, yet management refused to honor their own pricing mistake for an honest customer. That contrast made the situation even more frustrating. Instead of taking responsibility, management chose to remove the incorrectly marked boxes after I pointed out the mistake. That's poor customer service and reflects poorly on Nike's management. This experience left me disappointed and feeling like customer satisfaction wasn't a priority.

When I'm looking for Converse or Nike, I actually come to Rack Shoes first. Although both outlets…read moreare in Las Americas, it's here where there is more variety and less discombobulation of shoppers. If Ross and DSW married then Rack Shoes would be their first cousin who wants to be the Joneses but can't quite get there. Nonetheless the prices are competitive or lower. This is a huge store of women's, men's, and children's shoes, socks, and backpacks etc. all trendy styles. I also find nice summer sandals that are cute with suede soles. Heck, I've even purchased knee hi winter boots here. You could likely also find Timbo's here. Now if I'm looking for sexy sandals this is not my go-to. You cannot beat that everyday is a special. BOGO free or half priced. This store is great for tourists who left something at home and need to purchase fairly reasonable goods or multi-member families or even those who want to have a large selection of sneakers. Heck as a parent with kiddos, who prefer name brand, your Benjamin's can go far. On the day I was here there was a new pay system. Either cash or tap pay. Ummm, I hope this was a glitch as I couldn't use my debit card. Smiles Customer service Prices Name brand Store tidiness Frowns Get rid of the carpeted floor and upgrade to an actual floor

Any store can get a good review when everything goes well. The difference becomes apparent when…read moresomething goes wrong. They refused to exchange tennis shoes that were clearly inferior, even though I had purchased from them for years without any issues. Stay away, you have been warned.

Everything is expensive here. Clean place but not worth the stop. Its cool to check out but will…read morenot return here.

They had a good selection to choose from, and was able to find shoes for everyone. As another…read moreposter stated, it's good to exchange and use local currency.

Amazing customer service I love buying my shoes and purses at this location. Everyone is always in…read moresuch a good mood and all the staff is ready to help as soon as you walk in.

I walked in for a shoe. No one came up to me. I found the shoe i wanted and i went to find someone…read morewho works there. I asked if they have more sizes in the back or if it's all that's out and she looked around the store and mumbled idk?? .... You don't know if there's more shoe sizes or you don't know if there's some for a certain shoe? She didn't even ask what shoe I'm talking about and she looked surprised i asked for help or had a question? Terrible service and no one can help.

They have a good selection of shoes. More that most Foot Lockers. Staff was super friendly and they…read morehad plenty of people working to help all their customers. This was a plus because this Foot Locker is really busy!!

A Footlocker outlet?! Whoa. When did that happen? I have no idea, but it's here now. Not only that,…read morebut there's another one! Where, you ask? Oh, you know, well the next logical place- right about a mile down the street. Yup. However- that location is slightly smaller, and is only staffed by 1 person (that I saw), so I prefer this one. It's a lot bigger and they had about 4 employees here on a weekend, which was WAY more than enough, since it doesn't get that busy (yet). There's super teeny tiny baby shoes to toddler shoes to women's to men's. For clothing, I only saw men's. The store had a 40% off everything sale when I visited, so some t-shirts were only $4 or $5. Pretty good deal! It's still a little hidden gem, due to the location, and Footlocker outlets haven't opened everywhere yet. If you're a sneakerhead who always drops $200 or so on shoes, you might wanna stop by here and see what you can find. So far, so good, but it's not THAT cheap.