BlueTone Media was the worst experience I have ever had, both as a small business owner and as a…read moreformer employee of a software development company. They contacted me when I started my business (I assume through some paid list of new companies) and asked if I needed help with web design. I researched and they seemed OK online and so I moved forward with them. Without going into a long bitter rant, I entered into a contract with them to have my site completed within 6 weeks and they did not start until the 6 weeks were nearly over. They did not deliver on our agreed upon requirements and the owner of the company, Jimmy Honsinger was the most unprofessional person I have ever encountered. He refused to meet the terms of our agreement and also tried to nickel and dime me for items that were on the agreed upon requirements as the scope of the project. I had to continually follow-up with them to have any sort of progress made and finally they handed me off to one employee at the end, who to his credit (Andrew Foster) was very helpful, but the damage was already done. He even admitted that his CEO was out of line and that they had done a pretty terrible job on my website. If you go to my website, you will see that all they did was hand me over a wordpress template and that many of the functionalities are not working. My husband and I also had to do the bulk of the uploading of information ourselves (which they said they would do). We also had to correct a lot of their "coding" which was really just putting plug-ins into the site. Worst of all, the owner demanded payment even after not completing the job and was completely unprofessional (his own staff apologized on his behalf, was appalled at the comments made to me). If you are looking for someone to build your e-commerce website, or any website for that matter, DO NOT USE them. I am now $6000 in the hole and will have to build my website again from scratch. They really put me back on my timelines, money and my sanity. If you would like more specific details on why you should not use them, please feel free to message me directly and I will be happy to share more.

I was going to go with a local agency in Beaufort, SC, but BlueTone Media swept me off my feet! So…read moreglad I did! They are always on the ball. Staff are very personable and they always responded to my questions, (no matter how trivial they were), in a timely fashion. This is my first website and they made it a GREAT experience.