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3.7 (3 reviews)

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Auto detailing work

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5 years ago

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5 years ago

Owner is a good guy and staff very helpful. My car always looks soo much better after taking it to Details Details.

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7 years ago

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Uptown Car Wash & Detail Center

Uptown Car Wash & Detail Center

3.5
(33 reviews)

I've been coming here for about two years now. I use to go to Portage Car Wash before but since…read morethey got rid of Mary that place has just declined more and more. I took my truck to Pete before and I love the way he leaves my truck every time. I just went to the other place because it was closer but I've been coming here ever since and it's definitely worth the drive. My truck always looks great. Make sure to make an appointment because they are very busy all the time and that only tells you one thing, they do a great job.

So I found this place on Yelp after a poor experience at another car detailing place (Bailey's). In…read morecomparison to The other place I recently went to, this place was a dream. With that said, we drove nearly 30 minutes to come here because it seems we don't have anyone near the house that can clean cars correctly. Now, here's the thing. I can clean my own car but when my fibromyalgia is bad or I actually want to reach the bottom of my windshield to clean it and the dash, I have a lot of trouble with it. I have big boobs so it's hard to reach for me to begin with but then add my nerve, muscle & joint pain, and we have an incapable person doing this job. In the summer and winter, I need to go somewhere to have the car cleaned properly. I'm sure others were more pleased than I was but I wasn't impressed. For $38, I should have just waited for my hubby to do this chore for me, but I'm impatient when I get something in my head that I feel needs to be done so off I went to get it done by the pros. We had a little mishap this weekend and it needed some spot cleaning on the floor on the passenger side floor. A job, I couldn't do myself. We got up extra early on both of our Monday's off to go get this car cleaned up and planned to have it fully detailed and I was prepared to leave the vehicle there for the day if I needed. When I went to meet my hubby there, I drove right past it because I didn't see ANY signage identifying the building facing East so I missed it completely. Ended up having to pull a u-ey down the road a bit. Thank you other drivers for being patient with me. Once I arrived, we cleaned everything out of car so they can come in gangbusters and knock out a cleaning without going around my personal belongings. I even emptied the glove compartment. The young man that was at the desk was very nice and when we sat down to look over the menu and decide what I needed done, he suggested I do the $28 package which will take care of all surfaces inside and out along with a small area spot cleaning for an extra $10 which he insisted would take care of our needs. I asked how long this process would take to complete and he said "about 25 to 30 minutes" to which I replied we would run a few errands and come back. We stopped a few places in town to kill some time and ended up back there in 26 minutes. We ended up waiting nearly an hour to get my car back. I want to give him the benefit of the doubt and assume there was an unexpected back up, so I didn't ding them for this except to say I wasn't pleased with being misquoted a time frame. I tend to under promise and over deliver and expect the same from businesses I hear such wonderful things about. Luckily with our extra time on our hands, we got some stuff done we could accomplish from our other car and on our phones. So it wasn't a complete waste of time. After getting my car back, I got in and drove away without looking over my car but when I arrived at my next appointment, I gave it a once over. The exterior looked pretty good. I was pleased with it. Tires, rims and trim looked pretty good. Not all the dirt was removed but it was decent. Inside my car, we still have plenty of dust on the dashboard, on my steering column, on the doors and on the center console. It's definitely better than when I dropped it off earlier but it was not cleaned-CLEANED. Just wiped down. I'll need to go over it myself at home the best I can. One of my biggest pet peeves and not necessarily inside their package or responsibility, was the glass on my sunroof was not touched inside the vehicle. It is still dirty for sure. I wouldn't say we will not return but I'm not going right back anytime real soon. I will go back knowing what to expect next time around. I miss Fullers in Elk Grove Village, Illinois.....

Details Details - auto_detailing - Updated July 2026

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