I saw Jeremy for a consultation. He was informative and gave me some options I didn't think about…read more I'm going to be strengthening and preparing for possible surgery. I would recommend Jeremy and am looking forward to getting stronger.

It is far past time for me to review Rocky Mountain Rehab. I received such high-level and effective…read moretreatment there--it's hard for me to imagine how I survived before I started seeing them! The "therapist" part of "physical therapist" is very real; my practitioner, Sarah, treated not just my symptoms, but my whole self. Under her care, I improved rapidly physically and also learned so much about my own body and how to care for myself. She balanced trying new therapies with basic core strengthening and flexibility exercises. I was always amazed at her ability to recommend precisely the missing piece in my treatment. Though I originally saw her for chronic low back pain, she's treated all sorts of complaints and injuries in my 2 years with her. The entire team is fantastic, from the front desk folks to the massage therapists. I actually looked forward to my appointments, knowing that I'd be greeted with a smile and taken care of quickly and compassionately. For me, Rocky Mtn Rehab is the only way to go.

I honestly regret going to the appointment and wish I never did. I did not get a good/confident…read morefeeling on the first appointment, but decided to give a second try. I should have trusted my gut. I am in worse pain now than before and I'm concerned about one of the exercises that was used on me. ** Also I should have looked closer at the online reviews as majority are based out of CA and there is an Ascend Physical Therapy in CA too. SO these people reviewing are probably reviewing about CA location and not the Colorado Springs. Update-The next couple of days since the PT appointment and I am in even worse pain than before going to this place. I am having more issues and just extremely upset for not trusting my gut in the first place. I wish I never went here. Now I just need pray what the PT did is not permanent.

I'm at the beginning of my treatment, but so far I'm very happy with them. They were the 3rd PT…read moreoffice I called and absolutely the easiest to work with. The 1st office said they charged hospital rates, $459/45 mins. Not even kidding. The 2nd office wouldn't give me a clue about prices until my 1st appt and wouldn't schedule me until they had a referral in hand. Ascend PT gave me a price up front, said they'd start me without a referral and they squeezed me into their calendar. My healing process will be slow, but I'm really happy with my PT's (Ryan) expert hands. Everyone in the office is very nice and easy to work with.

Knee scope for medial and lateral meniscus tear. Dr Jones…read moreand everyone in the facility provides Best in Class procedures and customer care. Top notch. My knee feels great 7 weeks post procedure. Highly recommended!

I was prescribed physical therapy to help treat a back and neck injury. They did something wrong…read more(pardon a lack of knowing the nomenclature), and now I can't turn my head and am in constant pain. This has been going on for 3 weeks. When I called in to complain (it took 3 calls to get someone to finally answer the phone), the response was essentially "what do you want us to do". After getting injured, I wouldn't trust them to make me a cup of coffee. I am avoiding at all costs, and will be looking at legal options.

Today was my first visit to Select Physical Therapy and I'm completely impressed. Jason was…read moreamazing! He massaged aching muscles in a way that made me SO much more relaxed than when I arrived. I've been to other physical therapist but Jason really took the time to get to know me. I've had two surgeries on my neck so my issues are focused on the neck, shoulders and back. Jason didn't just tell me how to stretch, but he helped me through the stretches. He helped push my body in ways that released tension in places I didn't even realized needed that stretch. All in all, I felt great when I left and have appointments booked for the next two weeks. If you're in pain, give Select Physical Therapy a try. It's early in my progress but I have high hopes that this treatment will bring me relief.

Best physical therapy today i came in with so much pain and left with literally no pain!!! Nicole…read moreis amazing and really goes out of her way to help Thank you so much!!!

I started treatment at APPT and all was going well until an insurance hiccup occurred. Because I…read moremoved recently, and mistakenly thought that my insurance bills were being paid through autopay, my Medicare insurance lapsed. I was hoping that I could get my insurance reinstated quickly but it has taken a matter of months. I was notified by APPT that I owed them some money which I paid yesterday. The amount I owed was $363. After I paid my bill I inquired how many sessions that was for and was told it was just one session. That seemed excessive to me and, on further inquiry, I learned that it was the "insurance" price. The non-insurance price is $110. When I called back today and spoke to Candy she said that there was nothing that could be done. She'd spoken to her colleague who refused to give me the lower price. It seems to me that they could have made a small concession and given me the lower rate as an act of kindness and good customer service, but they refused. When I told Candy that she'd just lost a patient, as a result of that decision, she didn't seem to care at all.

Just finished up back massage after TPI Tyler was PTA. Was…read moreinformative kind caring. Rich was initial PTA for consultation. Also informative kind and caring PT. Donna H

I cannot say enough positive things about total function physical therapy and Bree! She truly went…read moreabove and beyond in every aspect of care. From the very first visit she genuinely listened and was able to make a knowledgeable plan of care that made a world of difference in my life. She helped me understand and address lifelong issues that I had never received clear answers to before. Her one on one approach was thorough and personalized. I am incredibly grateful for her care and highly recommend her and this practice without hesitation.

What a great establishment! The employees are extremely professional and d really polite. The one…read moreon one care is very comforting as they are there to actually help you. They are very involved with the patients offering an array of exercises. I even received dry needling on my shoulder and wow what a difference in the pain level I was feeling. Extremely pleased with this location.

This place has been such a pleasure to visit. I really enjoy all the staff. They are very flexible…read moreand have a variety of time slots available. I also feel comfortable with my PT therapist. I like that they play music and trust you to walk through your exercises! I would highly recommend this place for PT needs!

I just spent the last 8 months here (at least it felt like it). I was recovering from a car…read moreaccident and needed additional treatment so I was referred by my chiropractor. I've heard great things about Orthopedic Rehab in general- they have a lot of locations- this location is really good. My physical therapist was Micah. He is very good. He also does dry needling and I felt like he did very well with that- he explained everything and normalized the process and was in tune and sensitive with how I was handling it. Micah is smart and knows what he is doing. You spend some time with your physical therapist and then have techs and assistants who walk you through your exercises and treatments. Overall I appreciated each one who worked with me. One tech in particular seemed distant and I felt like he shamed me when I arrived at the wrong time for an appointment (I'm not convinced that was my fault) and that really bothered me. But the people working are personable, caring and knowledgable. Their equipment is good and I enjoyed observing the interactions with other patients and among the team. There are TV's in the rehab area and I got a real kick out of how into The Price Is Right the staff seemed each time I was there. :) I had frustrations with scheduling. I think about 30% of the time (and I went A LOT and for A LONG TIME) there were mistakes made with my scheduling- either the day, time, which treatment I was having, or even the therapist I was seeing. I think improvements need to be made in their scheduling system. The front desk staff, especially more recently, are warm and on top of things. This office has recently added services for women's health which I think is awesome. They don't take my insurance (Aetna) but they were fair in their prices which I respected. The owner/manager of this location, Chad, is extremely personable and seems like a good leader. There were some times I felt like the staff were giving up on me, indifferent to me, distracted or maybe even a little uncommitted. I think that could have been because I was a patient longer than most other people, and maybe my own discouragement that I wasn't getting enough better rubbed off on them. Overall, though, my experience was positive and I will highly recommend this location of Orthopedic Rehab.

Sent to collections without prior billing notice. Clinic staff acknowledged a possible billing…read moreerror but did not provide an audited or itemized statement. Multiple written attempts to resolve the matter respectfully and in a timely manner have not received a substantive response. As a physician, I am particularly troubled by billing practices that place patients into collections without clear documentation or prior notice. This experience reflects administrative failures that undermine patient trust. I cannot recommend this clinic.

DO NOT TRUST this team. Dr. Sophie Hamilton-Smith PT, DPT... is an absolute idiot. She screwed up…read moremy pt so bad I have to have a second procedure. I will also be loosing my job and health insurance becuase I wont be recovered in time. She said she was going to reach out to my Dr. to confirm a treatment plan becuase she was unsure and never did. Instead she screwed up my plan. She also scheduled me with her assistant who was rude and condescending the entire time. Dont go to these people. Your damn right you wont have this email in your system. Becuase I will be reporting you to Dora the news and a lawyer. Im not giving you the chance to know who this is and falsify my medical records. The purpose of this review it to warn people of negligence unprofessionalism and not to trust this company with their livelihood.

Dr. Hein aka Miles absolutely changed my life. I was in a bad car accident and it took me a year of…read moredebilitating pain before I finally sought to do something about it. I went to a few different PTs before a friend recommended Dr. Hein. Within a few sessions, his holistic approach to healing completey changed my body and I continue to improve to this day. Everyone who works here is so kind and professional and Dr. Hein himself is a magician at what he does. For the first time in so long I finally have relief and seem to be improving from a condition I was not sure I could ever recover from. It's been an absolute blessing that I was ever recommended to come here. Finally some relief. Thank you Dr. Hein for all that you and your team do.

Peak Performance has a very rude person running the front office. This person left several…read morecondescending voicemails when I didn't receive their phone calls and then they went so far as too revoke my VA/military referral for treatment without notification. Rude, unprofessional and lacking any heart. If you want to get better and heal, you'll need people who care about you as a patient. Peak Performance is not that place. Moral of the story, look for another PT clinic.

The front desk staff is professional, friendly and helpful (Wanda and Natalie). Therapists and the…read morefront desk work hard to help you schedule what works for you. Initially I went to ORA for pelvic floor therapy. Alex is the most knowledgeable therapist I've worked with for that. We then needed to work on my knee and moved on to my hip. Alex has extensive knowledge and experience, which has been very beneficial. I appreciate that we discuss where I am and then a plan for each session before we start.

Their billing is unethical. I went for 3 or 4 appointments after my initial appointment. For the…read morelast two appointments my therapist had another client on the table the whole time while I was instructed to do calf raises and stretches I could easily do at home. I was told after my last session that I could make another appointment if I wanted to. It was very dismissive and then I got a bill for multiple things that never even happened. I think it was just a way to milk the insurance company. This also did nothing for my achilles issues that was causing daily pain and trouble walking. I found a deep tissue massage therapist that worked on glute muscles and hamstrings and calves. This worked. Orthopedic Rehabilitation Associates charged $180 for a ten minute foot rub (manual therapy) and $114 for neuromuscular re-education (which never happened unless it was the calf raises?). This is dishonest billing practices. I'm sure physical therapy is great for some situations, but they should be upfront with you if they think you need another option.