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    Devon Owen Realty

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

    Services - Devon Owen Realty

    Buyer's agent

    Listing agent

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    8 years ago

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    Sincere Real Estate Services

    Sincere Real Estate Services

    (1 review)

    Ambleside

    While this real estate sales and rental management company calls itself Sincere Real Estate…read moreServices there is nothing at all sincere about how they treat tenants at some of their properties. They list hundreds of properties (many of the listings are duplicated to make it appear they manage more properties than they actually do) on their website, the domain of which has only been registered since January 2022. They also manage several low-income rental properties throughout the lower mainland that are only advertised on Craig's List. Like all the other properties they manage, the low-income rental property owners are offshore investors. Many of the low-income rental units are in poor condition as little, if any, building maintenance is done by the owners/management company. Tenants are expected to make repairs and pay for damage that is not caused by them, but is due to neglect, improper and/or lacking maintenance by the owner/management company. The agent we dealt with was indignant and unwilling to help during a situation that required expert professional people to come in, ignoring phone calls and text messages. He refused to bring in professional repair people for several days, as it was deemed too costly. The agent made disparaging and insulting comments to tenants, showed complete lack of empathy. His attitude was unkind and unsympathetic. He was completely unprofessional in his handling of the situation, refusing to make payment to a person for the repair services he provided. When the exact nature of the issue was revealed, the agent refused to apologize for the disparaging and insulting comments he made towards tenants, and became even more indignant that apologizing was expected of him. Goodwill, honesty, understanding, and compassion go a long way towards building good customer relationships, regardless of 'rich' or 'low-income' status, and especially in times of need. Treating people poorly reflects the organization's internal attitude and culture, which is why I cannot recommend this business to anyone.

    Devon Owen Realty - realestatesvcs - Updated June 2026

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