While this real estate sales and rental management company calls itself Sincere Real Estate…read moreServices there is nothing at all sincere about how they treat tenants at some of their properties. They list hundreds of properties (many of the listings are duplicated to make it appear they manage more properties than they actually do) on their website, the domain of which has only been registered since January 2022. They also manage several low-income rental properties throughout the lower mainland that are only advertised on Craig's List. Like all the other properties they manage, the low-income rental property owners are offshore investors. Many of the low-income rental units are in poor condition as little, if any, building maintenance is done by the owners/management company. Tenants are expected to make repairs and pay for damage that is not caused by them, but is due to neglect, improper and/or lacking maintenance by the owner/management company. The agent we dealt with was indignant and unwilling to help during a situation that required expert professional people to come in, ignoring phone calls and text messages. He refused to bring in professional repair people for several days, as it was deemed too costly. The agent made disparaging and insulting comments to tenants, showed complete lack of empathy. His attitude was unkind and unsympathetic. He was completely unprofessional in his handling of the situation, refusing to make payment to a person for the repair services he provided. When the exact nature of the issue was revealed, the agent refused to apologize for the disparaging and insulting comments he made towards tenants, and became even more indignant that apologizing was expected of him. Goodwill, honesty, understanding, and compassion go a long way towards building good customer relationships, regardless of 'rich' or 'low-income' status, and especially in times of need. Treating people poorly reflects the organization's internal attitude and culture, which is why I cannot recommend this business to anyone.

Warning to buyers: Do not deal with Mehran Azizi due to his fraudulent and disreputable conduct…read more https://royalpacific.com/realtors.html/mehranazizi/ I was his former tenant and he never returned my security deposit after I made multiple attempts to contact him with no response. The Residential Tenancy Branch then ordered him to return my security deposit and he still did not return it. It's very concerning he's working in the real estate industry when he does not follow the law. I've also notified Royal Pacific Realty of this matter and they have not responded, which is also very concerning as they do not seem to care about the illegal conduct of their employees.

Avoid this Company and save yourself a lot of grief. They…read morework only for the owners and have no interest in the rights of the tenant. They told me this themselves. They are paid by the owner- Renters beware. I am currently in Arbitration with them and look forward to having my issues resolved with the RTA. I would give zero stars if it was possible. They are only interested in their profits, which is how renters get taken advantage of. I was paying 4500.00 in Rent and they treated me rudely and with disrespect. I plan a lawsuit for Bullying and Harassment.

I would stay away from this company if you are a tenant they only work for the owner and not for…read morethere tenants. Unique broke many tenancy rights they dictate they demand and they barge in on you without any prior notice. Unique rented me an unfinished apartment and did not disclose the defecincies to me prior to signing my lease then dumped all the owners responsibilities on me. They demand for you to be home to have these repairs done they are the property managers that refuse to do anything. They build themselves on a premiere service while charging you higher in rent which is a joke as there value =0. Unique is quick to evict as they are built on yearly leases instead of the legal 4% increases and look for any excuse to evict a tenant so they can jack the rent for the owner.

I recently had the opportunity to work with Devon and my experience was hands down amazing! Devon…read morewas professional, reliable and attentive which allowed a smooth process throughout. If you are in need of a realtor, I would highly recommend reaching out to Devon!

From the owner: Marketing, Advertising, and negotiating complicated Real Estate transactions.read more

As mentioned by another commentor, there are better options. I had a very poor experience with…read moreHaneef in particular, who is one of the company's owners. He frequently interrupts and uses redirection tactics. At the surface, he may seem professional and put together but once you get to know him a bit better, you will realize it is a facade. There are other real estate agents who are genuinely good people, and more deserving of business success.

I have worked with a number of realtors over the years, and Haneef Virani and Shawn Safarkhah are…read morethe best realtors. For selling my home they put in a tremendous effort into marketing our home to get a huge amount of exposure. They were fantastic in following up with perspective buyers, and when it came to negotiations I know they got us the best price for our home. They know the area, the market values and trends, and were able to use all their knowledge to help us so much in negotiations. For buying a home, they were very patient as it is my process to view many, many homes. Again, their knowledge of the area, and the homes on the market was such a help. And their knowledge of fair market value and trends ensured we got a great price on the home we purchased. They are superb at answering calls, texts, and emails very promptly. I felt like a priority through the entire process. They are confident and savvy, without making me feel any sort of pressure. The contracts they wrote for both the sale/purchase of our home made me feel very well taken care of. They were very detailed, and I appreciated that as I know the contracts were definitely written to work in our favour on every little thing. I also have young children and they were patient and sweet as I had to bring my youngsters to most of the viewings. I would recommend Virani Realtors to anyone and everyone!