they have great inventory and their staff has fantastic customer service. I will highly recommendread more

I bought a 2012 Honda Civic on June 3, 2012. (1). First thing that happened: on dashboard light…read morewas flashing about a tire sensor. They did send the car to Goodyear and they fixed the issue. (2)second time I carried it back and told the office that it was dying on me when I would turn a corner. The mechanic said there was no problem because I just didn't hsve the key inserted properly. (3) third time I carried it back I told them that when I like stopped at a stop sign then start to go forward, it would hesitate then this BIG SURGE forward would happen. It would scare me. The mechanic said "well, the engine light does not come on so maybe you need to use a higher grade of gasoline." So, I go to Polk's and fill up on their most expensive grade the had and spent close to $50 filling up because I was going to Mobile to my sons for the 4th of July. (4th issue) When I got to Mobile, and got out of the car, my grandson was at the door to greet me and he said "NANNY, there 's smoke billowing out from under the hood of your car." It scared the heck out of us both and when I let it cool off, it would not crank. My grandson had to bring me back to Long Beach because I had appointments the next day. Because the car wouldn't start, Chuck Ryan had to go get the car in Mobile and bring it back to Long Beach. I didn't hear from them yesterday after they got the car and so far today (June 7th) I haven't heard from them as to what they are going to do about the car By the way, I told them I didn't want the car and could I have a refund. I paid $2000 down and made one $450 payment. One of the managers named Kelly said they didn't give refunds, but they own the company, so I would think they could if they wanted to. I'm waiting for them to make a decision and call me back

BRING YOUR TOOLS. I…read moreshowed up to check it out, and boy oh boy (yeah, that's an expression), is this placed organized! First off, you can actually check for the car / parts on their website. I've gone to another junk yard, and it can be a hit or miss b/c their selection is definitely "smaller" and there's no real accountability on their items. 2) It's organized like I said earlier. There are rows of neatly stacked up cars sectioned off by import or domestic cars. 3) Every car sits about 2 to 3 feet high so you don't need to jack up the car. If you needed to get the springs or shocks for example, it's as easy as it will ever be. Trust me. Lastly, the parking lot is immaculate. Seriously, immaculate. Plus when you walk in, it feels like an Advance Auto Part store with two cashier like registries on the right side (one to check for parts and the second to check your tools and pay the $2 entry fee). And yes, the entry fee is worth it for $2 (and I'm super cheap). BTW, when you do check out, the other side of the check-in point has the actual cash register (i.e. 3 of these) to allow you to pay for their items. Just to illustrate how popular they are, when I arrived on a Wednesday morning about 9:30am, there were 4 sets of people in line with a few others already inside their massively organized "junk" yard. Good stuff. So....bring your tools b/c you'll pull the part yourself so that you can enjoy the plethora of "goods."

I bought a 2004 bmw from pull a part for 2,000.00 I paid cash for it but i got out pull a part…read moreproperty an not even a block down the road car engine started smoking an stoped engine was blown no go I will never ever ever buy a car from this place again no one even thought about giving some of my money back

Top notch service. Completely changed my opinion on buying…read morea vehicle. Tristen was very genuine. Had great conversation with him. Jessica was very knowledgeable and helped facilitate everything for the admin side. CarMax is straight forward and fair. don't waist your time with a shady traditional dealership.

I didn't buy a car here (yet) but I had a great shopping experience. We were greeted quickly, given…read morea layout of the lot and left to our own devices. We were able to easily shop several cars, narrowing down which ones would work for us and which ones wouldn't all without interference by pesky salesman. When we did have a question, we went to the desk and received help. So, while I can't comment on buying process, the shopping process gets two thumbs up!

Return car after only 1 day. Had only 1 defective key. When I tried to get keys replaced with…read moreMercedes Benz the cost was over $1,100.00 per key. Carmax would not purchase the new keys Buyer beware of this place. I would not recommend Carmax to anyone!

I recently purchased a car 35 days ago, day 34 my battery goes completely dead, no warranty covers…read moreit and had to come out of pocket over $200. DON'T trust their vehicles!!!