Great vehicle great people thanks Scott and Debra. We were looking for our last truck and we got…read moreit.! Highly recommend!!

Another purchase. My go to used car dealer. The Hancock's stand behind their autos. Pleasant no…read morehassle transaction. Good honest folks.

I bought a 2012 Honda Civic on June 3, 2012. (1). First thing that happened: on dashboard light…read morewas flashing about a tire sensor. They did send the car to Goodyear and they fixed the issue. (2)second time I carried it back and told the office that it was dying on me when I would turn a corner. The mechanic said there was no problem because I just didn't hsve the key inserted properly. (3) third time I carried it back I told them that when I like stopped at a stop sign then start to go forward, it would hesitate then this BIG SURGE forward would happen. It would scare me. The mechanic said "well, the engine light does not come on so maybe you need to use a higher grade of gasoline." So, I go to Polk's and fill up on their most expensive grade the had and spent close to $50 filling up because I was going to Mobile to my sons for the 4th of July. (4th issue) When I got to Mobile, and got out of the car, my grandson was at the door to greet me and he said "NANNY, there 's smoke billowing out from under the hood of your car." It scared the heck out of us both and when I let it cool off, it would not crank. My grandson had to bring me back to Long Beach because I had appointments the next day. Because the car wouldn't start, Chuck Ryan had to go get the car in Mobile and bring it back to Long Beach. I didn't hear from them yesterday after they got the car and so far today (June 7th) I haven't heard from them as to what they are going to do about the car By the way, I told them I didn't want the car and could I have a refund. I paid $2000 down and made one $450 payment. One of the managers named Kelly said they didn't give refunds, but they own the company, so I would think they could if they wanted to. I'm waiting for them to make a decision and call me back

Friendly staff, good deals. Was not pushy and if couldn't answer my questions they called someone…read morewho could. Will be buying from them again.

I brought my truck in because the radio kept cutting out. Nissan diagnosed it as a faulty unit that…read moreneeded to be replaced, but said my extended warranty company needed to send an adjuster to verify the issue first. When the adjuster arrived, Nissan claimed they couldn't duplicate the problem. So I take the truck home -- and surprise -- it immediately does it again on the drive back. I call and they tell me to bring it back in and they won't charge another diagnostic fee. I also explained exactly how to duplicate the issue so they'd be ready when the adjuster came again. I check in the next day and they tell me they were able to duplicate the problem, and they're just waiting to show the adjuster. But when the adjuster actually shows up the following day, suddenly the issue "can't be duplicated" again -- and now the service rep tells me it's probably just my phone. Well, it's not. It does the same thing with my wife's phone too -- and again, they previously told me they saw the issue themselves. Total waste of time and zero accountability. I'll gladly drive farther to another Nissan dealership before I bring my vehicle back to this one. Absolutely unacceptable service.

Best customer service and special order support…read more Outstanding attention to details and professional demeaner to ensure you receive the correct part for your Nissan! Ms. Charlene Martin Inventory Manager

American Automotive Group has a huge selection of preowned vehicles…read more All of their cars, trucks, and SUVs have excellent prices. Randy Caruso and his team go the extra mile to get you a great deal on a wonderful vehicle. They have a great website with a lot of pictures of their inventory. You can basically shop from home and then go there to pick up your car. The building used to be Delgado college and has been totally renovated. They opened a couple of months ago and it's definitely a place to check out if you're shopping for a vehicle.

Although the car we purchased has turned out to be a good car and has had no real issues, this…read moredealership really needs someone managing it who knows about customer service. There is a complete disregard for customer service when it comes to communication. Everyone is pleasant to speak with..... when you can get ahold of them. No consistent business hours and if your expecting someone to answer a call you have about a 1 in 20 chance that your call will be answered. It's a shame too because they could be a great dealership but whoever is at the helm is not steering the ship in the right direction. I know they had a tragic event to overcome but basic communication is not too much to ask of a customer. Can't say I wouldn't buy from them again but hopefully they get their customer service on track because it would be a quick walk off the lot if they don't.

10 out of 10 it was a super nice experience for me having a first time buying a car the dealer was…read morereally nice and helpful.

Really nice dealership with a decent selection at honest prices. I was in the market for a small…read moreSUV for my wife. We were looking at the Chevy equinox and found a really nice 2021 LT with low miles. We had to go on a Saturday because our work schedule doesn't give us the time during the week. They're open till noon on a Saturday but stayed after to help us with the sale. The transaction was easy and whatever small snags we had the salesman worked right through it and got us in the car we wanted. The prices were at or below bluebook on pretty much everything on the lot.I'll definitely shop there again when I'm looking for my next vehicle.

What a top notch business this is. My son was traveling back home to San Diego and had a…read moremechanical problem with his vehicle. From the moment of my first call to this shop they were exceptionally friendly and set my mind at ease. Kevin went over and beyond for my son to get his truck fix that same day and with reasonable rates. Thank you Kevin for all you did for us :)

Joey Miciello is an awesome salesperson!! He will give you…read morea great honest deal!! I highly recommend this place!

Best car buying experience I've had! Rhonda was fantastic, the entire staff was helpful, and it was…read morea fully transparent and smooth process. We will definitely return and recommend to friends. I love my Silverado!

I decided on Saturday to sell my car. Got a quote from carmax, carvana and give me the vin…read more Give me the van came in with the best offer and 24 hours later I dropped off my car and had a check in my hand! This was a very simple, easy process a very great experience.... and the drop off location was close by which was a bonus! Kyle and Rob were extremely helpful! Highly recommend!

If it seems too good to be true, but it is true, then you probably just sold your car through…read moreGiveMeTheVin.com. Exercise your faith muscle...this is the real deal. Fast, easy, fair market value.