I needed an issue addressed with my kitchen sink and low water pressure at the spigot. I tested the city line into the house and found it at 70 psi. The bathrooms were all fine, as was the back yard hose bib. Only the kitchen sink seemed to have an issue. Time for a plumber. I sent them a service request via their website on Friday evening and never heard from them, via email or telephone. read more

I had Dewey's hook up city water to my house attaching their new line to an old shut-off valve. I don't know if they checked to make sure the valve was worked properly before hooking into it. They were on time. Did the hook-up and were an hour under estimated hours to do. I still paid the the quoted mount. No discount. Fine. Two weeks later I went to do some work work and went to turn off the valve. It started leaking. It must have been bad but Dewey never checked it before hooking up! It's OK, we all make mistakes. I called Dewey to fix the leak figuring it was covered under their warranty . They told me the valve was bad. I authorized them to replace the valve and expected to paid extra for the bad valve. I didn't expect them to eat the cost of a new valve. I expected to pay for it. Fine. What I didn't expect was that they would charge me for a whole new repair. They did not do the repair under warranty. They charged me $226.83 to install one new valve! I tried to talk to them. Their pit bull, Megan, their gate keeper wouldn't let me talk Sean, her boss, to plead my case. I'm paying the $226,83 so they don't send me to collection and mess with my credit. I will never use or recommend them to anyone again. read more

Dewey's Plumbing saved me! Jason came out on an emergency overflow and worked diligently to get it unclogged. Gary and an apprentice followed up a week later, with suggestions on troubleshooting options for prevention so this nightmare doesn't keep happening. Great company, very knowledgeable and sincerely caring employees. Highly recommend! read more

We have had Dewey's Plumbing do several jobs for us. From valves in showers, to installing a tankless water heater, and locating leaks that were not easy to find. They were always courteous, efficient and completed the job correctly every time. We highly recommend Dewey's for lil of your plumbing needs. read more

Austin & John came to install a new garbage disposal. They did a great job & were very professional. My old one was leaking. Now everything works fine. Thanks for the great & fast service. read more

Really impressed by this team of professionals. We had a water leak at our water meter that was quickly resolved by Dewey's and they returned our landscaping to it's previous state which was very impressive. From the phone representative that scheduled the visit to the promptness and quick work of the plumber, we not only recommend them for your plumbing needs, but will be reaching out to them soon for our plumbing build out! read more

Excellent, competent, responsive. Professional, all Personnel well trained and experienced. Residential and Commercial. John F Metz Sedona. read more

Our water heater went out while we were out of town. I called on a Monday to make an appointment, someone was set to come Thursday between 9am and 11am. Thursday 1120am, no one has come and there has been no communication as to why. I call the unhelpful receptionist and she says she will get a message to the plumber coming. He shows up, diagnoses a leak that we already told him about, and he tells me to choose a traditional or tankless water heater replacement and call back ASAP with our decision so we can get on the schedule. I ask if we need to do anything about the leak in the meantime and he says no. I call the receptionist within 20 minutes of him leaving to let her know we want to go with tankless and please get us on the schedule. She tells me they have to put together a bid before they can schedule us. No bid Thursday, I call Friday, no bid still and I am told it will not be ready until Monday. Saturday, the leak is now so bad, it has flooded into our closest floor and likely the walls as well. We have to call their emergency service to have someone come out and fork out over $200 for something that should have been addressed Thursday. I call Monday morning, no bid still and actually, now we have to send someone else out to look at it again to get all the info for a bid. The water heater has been leaking for about ten days at this point and we have water damage in the home and no resolution in sight. The two plumbers who came out, Gary initially and Seth for the emergency call, were knowledgeable and kind, but I would not recommend this company at all. read more

I'm posting this review for my dad who lives in Cornville. Dewey's Plumbing sent Micka out to shut off our irrigation water which he did just fine, however, he dug up a large area to have water diverted away from his work area then left the project. This was long before the holidays and the water diversion dug-up area remains. Several calls were made to the office with promises to have him come out to finish his work with no results. I understand now why they're not a BBB member. read more

We are new to the Clarkdale/Cottonwood area. Dewey employees installed 2 toilets, fixed an outdoor spigot, answered questions about soft water and adjusted our hybrid water heater. They were quick, very knowledgable and extremely personable. I will hire them for ANY plumbing issue that might arise. Very satisfied! Thanks, guys! read more

Our old plumber retired. After trying a couple of area plumbers, we found Dewey's. We are so happy. They did a great job, and the prices we very reasonable compared to others. They only had to replace a couple of faucet cartridges, but I'm sure they can handle any plumbing job. When I need a plumber, I'll have them back. read more

Deweys plumbing won't stand by their work- they made me wait weeks and weeks for an appt- then a day before- cancelled my appointment! They did a job for me - and the machine they installed won't turn on- and they refuse to come and even look at it. They have so much work- they don't need their old customers and won't even let you talk to anyone about it. read more

I made an appointment with the receptionist over the phone and she told me someone will come out to my residence between 1:30pm to 3:00pm on Thursday 01/26/2023. I have a couple of issues that I needed a plumber to fix. The receptionest called me the day before and told me a plumber will be coming out the following day (01/26/2023) between 12:00 and 1:30pm. I told her I won't be home from work until 1:30pm and reminded her that we set the appointment between 1:30pm and 3:00pm. All she said was, I'll pass the message along and that was the end of that phone call. On the day of the appointment no one showed up at all and they never called to reschedule with me. read more

Gary and David are absolutely awesome and addressed several plumbing issues at our home in Sedona with professionalism, skill, knowledge and courtesy. They were very time efficient and answered all of my questions. I also thought their pricing was very fair and reasonable. I highly recommend them and will most definitely call Dewey's for any future plumbing needs. read more

Dewey's plumbing fix my toilet and they did a great job doing it I appreciate them and I recommend them totally

I will not use Dewey's again. They came out to fix a leak in a salt water conditioner . Did a quick job of it but after they left I noticed it was still leaking. I called and the girl said they would come back the next morning. They never showed so that after noon I called again. The girl remembered me and said sorry we will be there tomorrow morning and again no show. I called again and she said the same thing but this time they did show and fix the problem . I will not recommend Dewey. read more

So the valve on my shower/tub came loose as I was changing out the facing hardware. Instant geyser flooding my house. The water main wouldn't budge, nor would the auxiliary one. The city water department number went straight to voicemail. I tried every plumber in town as the geyser continued, and all were busy even for a major emergency like mine. One even whined that I interrupted his lunch. Dewey's was there within 20 minutes. They not only installed a new auxiliary water main shut-off, but also helped me get the new facing hardware on a 35 year old tub (not a straightforward task!). These guys were on it, the receptionist kept me informed as I waited, and they made a really bad day a bit better. Professional and fast, thanks guys. Now I just need to dry out the house. read more

Please do not use these plumbers... Terrible work, poor quality.. Called them back to correct work... Super arrogant, I refuse them to work any more at my home... Found new plumber , tore out everything they did and corrected it.. They installed a device outside , then handed my wife the owners book that had huge sticker on front " Not for outside use, do not expose to direct sunlight or temperature below 40 degrees... Do not waste your time or money... incompetent and arrogant... bad combination read more

We had a toilet replaced and our kitchen sink, they did it quick and were very gracious. I will call them again when I need a plumber.

Showed up on time. Friendly, efficient and informative. Appreciated quality of work as well as reasonable prices. Will definitely use again and highly recommend. read more

This is my 4 th time using Dewey plumbing. First time was an emergency on a Sunday. Fast response with reasonable charge. Water heater, sinks, toilets and now shower that needed water heater emptied, removed, repiped shower, and all under 3 hours. These guys are professional. I was scheduled Friday, needed to reschedule after finding pipes needed replacing and would take another hour. Would of been put on books for Wednesday but because we only have 1 bath in our mobile, Ed came out on Saturday so we only missed 1 day of shower .Thank you! Above and beyond if you ask me! read more

These guys get the job done. Pretty typical plumbing outfit with service call prices at or slightly above their competition. The best thing about them is they show up when they're supposed to. They kind of misdiagnosed an issue I thought it was having with my hot water recirculating system but it turned out they, along with the home warranty plumber were both wrong so I wasted a decent chunk of change because of that. I haven't called them back and I'm not certain I will although they did a very professional job installing a water softener I purchased online. read more

Do not use this company!! They destroyed our house! After a complete remodel they installed a new water heater. A part they installed broke and flooded our house. They refuse to take any responsibility for it. We are out thousands of dollars!!! read more

I purchased a new water heater from Dewey's in October, 2017. Something wasn't right, but I didn't call them back until end of November. I was told they were very busy but the person who answered the phone said she would see if someone could come out and look at the problem, then call me the next morning with an update. I didn't receive the promised call. I will try another plumber. read more

So far the damage Dewey's Plumbing has cost is about $50,000! Not to mention hours and hours on the phone, writing letters and collecting information! No help from Dewey's Plumbing either. read more