We had a plumbing emergency (backed up sewage issue) a couple of years ago - was referred to…read moreRichard because our regular plumber wasn't immediately available. Richard was able to come right away, trouble shooting our messy situation, and fixed it. Had another issue recently (Christmas night) and again, Richard was able to stem the issue right away, and replace the aged/faulty part within a couple days. Great guy - reliable, thorough. Happy to recommend him!

Richard, I can appreciate that you are a small business…read more Which is why I waited so long (we've been going back and forth on this since May) to wright my review four days ago. I understand that you may "feel" that some things I said we're untrue but if you can identify that which I said was untrue, I will be happy to retract if I can't support the claim. When we noticed the leak, I asked you if that vacuum breaker needed to be on the hydrant because I didn't see that it served any other purpose than to leak and asked if it had to be there. You told me multiple times that it is code (can you cite the code?) and I just couldn't use a water timer on it. When I told you that it leaked out of the valve as well as the vacuum breaker whether or not it was connected to the timer, you again came out and replaced the vacuum breaker, and again to tighten something on the brand new hydrant. You had three months and multiple returns to offer a better solution. When I was still not satisfied your response was, "Codes have changed over the years and yard irrigation systems are supposed to be tied on to the main line with a Backflow preventer. Before the irrigation valve box.". This was unacceptable customer service so I moved on and replaced it with an anti frost hydrant from True Value for $50 and 15 minutes of my time; it does not leak at all. You have my number and you could have reached out to me before responding to my review. Our business is concluded and the money paid was well worth the lesson. I hope you have opportunity to better address your customers' concerns in the future.

Annual Cleaning for tankless water heater. They did a good job, but I was expecting, a cost of…read morearound $200 to $250, I was charged $380. I spoke with Brian and asked for an adjustment. I was told they charge $165 per hour and that includes drive time so they are in Prescott and I in PV, making it very expensive. He did agree to a future credit of $82.50 for a future service call since I was not aware of the drive time cost. I am writing this review so others will realize that if you are not in Prescott itself it would be wise to use a different company.

Called Franklin when another company was a no-show! They were here in less than 1 days! Ian…read morefigured out my problem, fixed it and was on his way in short order! I am REALLY looking forward to my first HOT SHOWER in 3 days!! Thanks Ian and Franklin! If you need help....don't hesitate to call them!

Never returned call Nothing to say here just never returned…read morecall. Waited over 2 hours during a business day. Next plumber I called returned call within 5 minutes.

Mike, Kenny and Angie are all so amazing! They have always been on time and did what they needed to…read moredo to help me with any of my plumbing issues! They always go above and beyond to make me happy! Thank you brewer plumbing for all your help!

Gerald Peterson squeezed us into his busy day to fix a toilet issue we'd been trying to take care…read moreof ourselves. He was recommended by two satisfied neighbors and he did not disappoint. His fee was reasonable, he was efficient and on time. He's going to be replacing our hot water heater in the near future and we feel confident in recommending him to anyone with plumbing needs.

I had a water main leak in my front yard in Prescott Valley and I called Gearld and he arrived…read morewithin an hour and fixed the leak. He was very knowledgeable and professional. I also had him replace two hose faucets that were leaking outside my home. Sharon Bryan

Ross is a great plumber! He arrived on time & powered thru three problems efficiently & skillfully…read more Very fair pricing. We are so happy to have found Dependable Dutchman Plumbing!

Shoutout to Dependable Dutchman Plumbing! I called made an appointment to install two toilets. Nic…read moreshowed up a few minutes earlier than the appointment. Very pleasant man. He was informative and did a beautiful job! He cleaned everything up, and even took the old toilets, and boxes the new ones came in. If you need a great plumber, I highly recommend DDP!

Yesterday evening just before going to bed my hot water heater began leaking. I googled emergency…read moreplumbing company's near Prescott. I called four all listed as 24 hour emergency service. No one answered at any of them telling me to leave a message. I then called Prescott Plumbing and within 5 minutes Charlie called me back. He had me send him pictures of the problem and talked me through getting the leaked stopped for the night. The next morning he called and arrived promptly at 9 am and fixed my problem, which was not easy by the way. Charlie never tried to up sell me anything as a matter of fact stated there was no reason to buy newer parts as what I had was still perfectly fine. So after the emergency call the night before and a two hour fix job his rates were extremely fair. I would highly recommend him! Oh and by the way only one other company called me back the next day.... Thank you Charlie. Great job!

He did a job on Feb. replaced pipes Etc. In Aug a piece he replaced broke & I list tons on water…read moreagain $613 worth. He finally sent his Dons to repair part. It started to rain so they left & left hoke open. I called later to get it finished. He said he was busy, get to when he could. Called 3 mire times. Finally he said he have to charge me sgsin to close hoie. I'm an elderly widow & finally have had to cover it W/cover & put rocks around to hood it down. In the time it was open, it filked back up W/dirt, rain & weeds. It's still open to that day. That lady job was in mid Aug. I'm so disgusted I may have to pay someone to fill it up. Plus he left my concrete containers out that go in hole around pipe. Very poor job. For sure.

Andrew was professional, on time and thorough. I appreciated his explanations of the inspection…read moreand recommended treatments. Thank you.

I cannot even begin to explain how much Clay went above and beyond for us. He was so professional…read moreand easy to work with. He had all of our issues resolved promptly and efficiently. I absolutely recommend Gold Star Plumbing!!!

Had a serious hot water leak just prior to the 4th of July holiday weekend. Called Dennis and he…read morewas on it, came out the same day and had his crew here on Friday, 3 July. Anthony and Kayne worked hard all day trying to isolate a vey elusive leak. They did so to enable an interim fix that provided us with hot water over the weekend. They returned early Monday morning to accomplish the permanent fix and did so very expeditiously. They were very courteous, professional and cleaned up after their efforts. Thanks so much SPE Systems! You're the best!

This year at our business we spend over $50,000 in services by SPE services. Recently we wanted…read morethem to do some follow up service and help us on what they put in place ...new a/c units. We have called ...emailed them many..many times and they said they were coming out but did not show up...again many calls to them and not one return call. It is one things not to call on new business but not tohelp an existing customer that provided so much business is another thing.