What a joke. Claim they're extremely booked and will have u on their waiting list. And never get…read moreback to u. Wouldn't recommend

Anthony is absolutely great. He installed our cameras and central computer server nearly 4 years…read moreago. They're literally available 24/7 and even if you contact them for emergencies they will do everything in their power to address the issue in the same day. They once picked up our server at 10pm and delivered it back shortly after midnight fully fixed. I simply know that my business can rely on this company no matter what happens. Prices are reasonable and so far, after 4yrs I am highly satisfied with Tech Responders.

These guys were great. They gave me feedback on my camera selection and location and were on time…read moreand explained everything. Not only did they install my camera super fast they went above and beyond and reattached a beam in my attic that came loose. I'm 100% going to contact them again to do a run to my doorbell too.

DW Surveillance Solutions was hands down the best contractor I've hired on Thumbtack so far!…read moreFrom the moment they arrived, I was impressed by how friendly, knowledgeable, and professional they were. I felt so confident in their work that I had them quote a second job for my elderly mother -- and they were able to do it the same day! Unlike larger companies that send out generic, automated quotes, DW Surveillance took the time to visit my home in person, assess the layout, and have a real conversation with me about what I needed. It was refreshing to deal with real people instead of a bot. When you're having security cameras installed, trust is everything -- and I felt completely at ease with them. They went above and beyond, even climbing into my attic and discovering a bug infestation I had no idea about. As a widow who's not comfortable getting up there myself, they kindly took care of it with some spray I had on hand. That kind of thoughtfulness and care is rare these days. Throughout the entire installation, I felt comfortable -- which isn't always the case with strangers in your home. Honestly, if I'd had groceries on hand, I probably would've made them lunch! That's how great the experience was. Their pricing was in line with other quotes I received, but the service was far superior. I love supporting small, up-and-coming businesses like this because they truly care about their work and their customers. They even told me not to hesitate to reach out if I had any questions about the Ring app or adjusting the zones they set up for me. Amazing service, fantastic team, and just genuinely good people. Highly recommended -- FIVE STARS!

Phil is an absolute All-Star!! I called Phil after a…read morecompletely disappointing experience with Nextlink. I was exhausted and dejected. Basically no service coupled with my need to work from home, led to a rough morning. I found Phil on Yelp, called and he answered! He was understanding and sympathetic to my situation. He graciously listened to my problem, offered a few suggestions and basically walked me through a resolution to my problem. And now I have internet!! He is a good person, a standup guy and I'm so grateful to him for his time and support. Highly recommend!!

Phil is extremely responsive and very knowledgable. He suggested the most cost effective way to get…read morethe best internet speed throughout the entire house. I would highly recommend!

Benjamin is great. I called him because my Wi-Fi wasn't running efficiently, and he was quick to…read morerespond and easy to get scheduled. He came out, figured out the issue fast, explained it clearly, and got everything working the way it should. A couple months later I brought him back out for a separate, unrelated tweak and had the same experience--prompt, professional, and efficient. If you want someone who knows networking, shows up when they say they will, and actually fixes the problem, Benjamin's Cabling is an easy 5-star recommendation.

Let me start by saying that I really wanted to leave a five-star review. Overall Benjamin Chagolla…read moredid great work and I didn't want to tarnish his record by sharing less than stellar feedback. However, in fairness to other customers who may hire Benjamin to do work in their homes or business, I thought it only right to share my thoughts. We hired Benjamin's Cabling to rewire our home and a separate building on our property. He worked very hard to get the job done and was very patient with my questions and requests for information as we went. Initially, communication was great and timely but over the course of the project timeline, this did not remain the case. I would reach out multiple time via email and text and not hear back for a long while. In addition, there were requests that I made for the project which were not and still have not been completed. Since having our home hardwired, we have since needed to build on that infrastructure with security systems and other smart home features. As other professionals have come into our home and home business to do their part of our build-out, they have pointed things out to me that Benjamin didn't do correctly or finish up properly -- things that I wouldn't have known to ask for but that other professionals think Benjamin should have understood and made provisions for. I have since emailed, texted, and called Benjamin multiple times to have him come back and tie up loose ends. He has not replied. Earlier this fall, I recommended him to a friend. She heard back promptly from him initially but she has since followed up and not received a response. I have asked Benjamin to let me know if there was some reason that I wasn't receiving a reply so that if this was the case I could address that. Still no reply. We spent thousands of dollars and before anyone else does the same, I just wanted to make sure you had the opportunity to know in advance that communication may be an issue. It has definitely been for us. In addition, while everything Benjamin said he would do he eventually did, some of the parts of the projects involved him figuring things out. We had to purchase multiple TVs and soundbars because the initial recommendations he made didn't work together. This cost me additional money both in product expense and in my time running back and forth to the store. Benjamin is very smart but he is also young and building his business. This was something I was happy to help him do because his work was good and initially it appeared his professional level of customer service was too. Unfortunately, he left some loose ends that will now cost me additional money to tie up. Again, initially, I was very impressed. I even asked Benjamin to share about his experiences as a young entrepreneur with my three teenage sons. I'm still impressed with the work he did complete but I believe that his youth may also play a role in the lack of timely communication and a few parts of the projects that weren't completed properly. Hopefully, this helps someone make a decision, and if you decide to go with Benjamin just make sure you are extremely clear with Benjamin about what you want done and the time frame in which it should be completed. In addition, I would also make sure that you have a backup plan for a company that will service the install should something not be set up correctly or if you are unable to reach Benjamin in the future.

This guy and his crew did the most excellent work I've ever experienced. They went over and beyond…read moreanything you could expect, They will help you every step of the way.

Fantastic service, Raul did the best and cleanest installation of 6 Unifi Protect G6 cameras as…read morewell as organizing our Networking closet. We went with him because he had a detailed plan and communicated exactly how he would run the wires so we knew what to expect. The end result speaks for itself. Would not hesitate to hire him for future projects!

Ran an ethernet cable from a room in our house into another room. It required going into the…read moreattic. The installer was friendly, courteous and did excellent work. We are very satisfied.

Hung our TVs, was very polite and wore a mask. Even came back the next day to program remotes for a…read morenominal fee.

I've never written a review for any company no matter how bad the service. I'm at business owner…read moremyself and understand the struggle so the fact that I felt the need to do this says a lot. I've tried everything to get this company to do simply what they said they would do and honor the guarantee to replace speakers that aren't working. I didn't even know they had a warranty until they told me. Since then I haven't been able to get them to answer their phone or respond to text. We had a scheduling discrepancy and then I never heard from them. Ironically when I called from my mother's phone they picked up but did they would call me back to schedule. Just a bad way to handle business. Super disappointed.

Amazing customer service. Went above and beyond. Even ordered a special waterproofing for my…read moreoutdoor speakers and drove over 2 hours round trip to install it. Extra trip to make sure it was done to my satisfaction. Top notch.

Salvador was a consummate professional, clearly explaining each step of his work and meticulously…read morerestoring everything to its original condition upon completion.

This service was efficient and quick! He also gave us some pointers for future reference. 10/10…read morerecommend. He actually fixed a botched tv mounting job and made everything like new! Worth every penny and pricing was great!

I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!