Wife went in and was treated like second class citizen shuffled between waiting areas she got…read moreeyelashes done and a massage, they got chemicals in her eye and when she told them it burned and hurt they were unconcerned and offered her a tissue, we went to emergency room she had her eyes flushed and had to get antibiotic eye drops for her damaged cornea, the massage they gave her was not what she booked and was rushed don't bother booking

Serenity has been my number one choice for years! I've tried several different massage places for…read morethe cheaper price, but they've all been subpar in service and customer care compared to Serenity. Everyone there is so nice. Just walking in the door, you are immediately relaxed with calming music, water fountains, and a very nice , light scent in the air. The front desk staff is very friendly and greet you as soon as they see you. And the massage therapists are so wonderful! You do have to kind of "shop around" to find one that best fits what you like because they're all a little bit different, but I've never had a bad massage from them. Serenity just goes above and beyond compared to every other place, and I'll never go anywhere else!

This is a GREAT place! I have curly hair and Alaina knows curly hair!!! She also cuts a styles…read moreother types of hair. I have had such a hard time finding a stylists that can handle curley hair and not mess it up! I will never be trying another place to get my hair cut.

I waited until COVID restrictions were lifted to venture out and get my hair colored and cut…read more Needless to say my expectations were high. Sadly, they were far from met. I showed the stylist pictures of what I wanted. She completely ignored the pic and gave me a basic cut with crooked bangs. My hi-lights are inconsistent at best. I could have done a better job at home. The whole process felt rushed. So the search continues for a salon that does not charge $150 to destroy your hair.

I've been going to QQ for almost 20 years and wouldn't go anywhere else. The staff is amazing and…read morereally takes the time to get to know their regular customers. They take walk-ins every day and appointments Monday through Thursday. If there's a wait, there's a little bar next door where you can hang out until it's your turn. Great service and great people!

I love going to QQ Nails. They always go above and beyond to make sure I'm satisfied and they take…read morethe time to know me personally.

I can't believe this place has no reviews. It's been here for probably 3 to 4 years and I didn't…read moreeven realize it. Even though there's a large African American community in Toledo Ohio there is not a lot of actual beauty shops that specialize in African-American hair. Yeah you can find someone on style seat that may or may not have a beautician's license but if you're looking for an actual shop good luck. So I made this appointment the first time about a week in advance and asked when was less busy time to come because most shops like this book people two to three at a time. To my surprise I came in and I was the only one there at the time of my appointment. Unfortunately there was a rude person that came in complaining about some braids she got done a week or so ago and insisted on getting her hair fixed right now. My beautician actually asked me if it was okay for her to fix her few braids that turned into an hour and a half later. This person was very belligerent so I really didn't want to get into it about it so I told her go ahead. To my surprise after she got done with my hair she gave me $20 off the style that I got for being patient. I really appreciated that because other shops in town don't really care and will charge you full price or over full price. So the next visit I made an appointment a week ahead again and I did not have more than a 10 minute wait for someone to braid my hair. They are not the quickest folks in town as far as braiding but they do a fine job and the prices are on par with everyone else in town. I will be back

From the owner: Looking for flawless braids or luxurious extension?Call Rosie's African Braiding for custom…read morebraids and high quality extension to meet your unique style. Call today to book your appointment.

I like this place but sad that the Best beds don't mist like other locations. This location is in…read moreneed of a makeover and needs to expand. It's very popular and and gets very busy. If it remodeled it would boom in business big time. Also the price of lotions are jacked up and they make you think you getting a deal if your have a paying membership. Not true these lotions are online for the so-called same price. (Sorry but it's true!). Also when your new the you should get a tour and shown how each bed and button in each bed is used. Just in case your not familiar with the whole shabang! Also can you PLEASE POST YOUR HOUR OF OPERATION?! It's horrible to want to get up first thing and can't find out if your open!!!!!

The vibe at the salon is excellent and my stylist Jamie is excellent along with Kelley. The owner…read morehas an excellent salon and the stylist are very talented. The Quality of the salon has a great atmosphere and coffee is good especially when nice and Hot

Stylist was extremely rude! Also, hair turned out horrible she just cut it whatever way she wanted…read moreand highlights looked awful!! All i wanted was a touch up on highlights and trim and ended up with an extreme hairstyle! Will never return and I do not recommend!

Already a huge fan of their stuff. Live for the "Hey Headache" shower fizzy bar and the honey Epsom…read moresalts! Both work wonders for headaches and body aches. But I also want to give some love to their DIY counter! Making bath bombs is a go-to activity for my 12yo and her friends. The staff is always so awesome, they have so much fun, and for the price, get a big box of custom bombs! We've done this for a birthday party, but also just on a boring old Tuesday, and you can even book online.

After trying the Narcissist body wash and body butter--both of which I received as a gift from a…read morebath bomb class at Buff City Soap--I decided to go back and treat myself for my birthday. This time, I purchased the body lotion, body mist, and body butter in the same scent. While the body mist and body butter lived up to the hype, the body lotion was a disappointment. It smelled like there was no fragrance added at all--more like an unscented lotion, even after applying it twice to clean skin. I called the store, and they told me any exchange would be up to the manager's discretion after they smelled the product to confirm whether it matched the Narcissist scent. Today, I stopped by on a whim while shopping for a gift and tested a new bottle of the Narcissist lotion in-store (something I wish I had done earlier). Unfortunately, it smelled the same--completely unscented. When I brought this up to a sales associate, my concern was dismissed. They simply stated they follow policy and added that "other people think the fragrance is too strong" in the lotion. Honestly, I was pretty taken aback by that response. Based on this experience, I won't be purchasing lotions from here again and will likely go back to Bath & Body Works. I tried to give them a chance, but left disappointed. Suggestion: It would really help if the store ensured better consistency in fragrance across batches--especially for signature scents--and trained staff to handle customer concerns with more openness rather than dismissiveness. Another option could be offering customers a small amount of the fragrance oil blend used in the scent, so they can mix it into products that may be under-scented. Even providing testers or encouraging customers to smell products before purchase could help prevent situations like this.