I've always received friendly,honest service. They have helped me numerous times with my machine…read moreeven if " the directions" are in the book.

I recently purchased a used Bernina sewing machine. Before I used it, I wanted to get it…read morecleaned/oiled & make sure it didn't need to be serviced. I asked my quilting friends for recommendations on where to take it & a few places were suggested, Quilt Barn Studio (QBS), near Janesville, WI, was one of them. Here is my experience. On 6-12-21, I dropped my machine off to be cleaned/oiled & checked for needed service. I called QBS on 6-26 for a status & it hadn't been looked at. I received a call from Rachel, the owner of QBS, on 6-29. She said my machine was ready to go & did not need service. I picked it up on 7-6, paid the $100 cleaning/oiling charge, & used it while retreating for the next 4 days. During that time the following was discovered: 1. the bobbin overwound 2. the bobbin area was full of thread snips/ fuzz 3. the machine skipped stitches as a seam was sewn & over the course of 4 days, it got so bad that I could no longer effectively use my machine 4. the machine leaked oil from the back On Saturday evening, 7-10, I called the store & fully expected to leave a message. Rachel answered the phone. I explained what was happening & she told me to drop it off on my way home; they would take a look at it & try to fix it. 7-11, Rachel met me at QBS so I could drop off my machine. I mentioned the over winding bobbin. She looked at that area & agreed it needed to be adjusted. I mentioned the skipped stitches & she looked at the sample I brought & said they would check it out. I mentioned the dirty bobbin area that was full of thread snips/fuzz. She had no comment. I mentioned my machine leaked oil several times over the last 4 days, & again, no comment. I was told if they could fix my machine, they would, but if they couldn't, it would need to go to the Bernina Factory Service Center (BFSC) for service. I asked how long it would be if it needed to be serviced by BFSC, & was told a few weeks. 7-15, Rachel called & let me know that my machine would need to go to BFSC for service. She didn't know what was wrong with it. Between 7-22, 7-28, & 8-13 I called QBS 3x for a status & received a call back twice, both calls were after my second call to them, & I spoke to Rachel both times. The first callback was to ask me how much I was willing to pay to have my machine fixed & the second callback was to ask me if $215 would be acceptable. I agreed to have the machine serviced for $215. 8-25, I called QBS for a status & spoke to Marcie, Rachel's daughter. She said 4 machines were being picked up the next day, but she wasn't sure who they belonged to. About 90 minutes later, Rachel called to confirm that my machine was being picked up the next day & I could pick it up any time after 2pm on 8-26. 8-26, at 4:42pm, Rachel called to let me know that my machine was not picked up that day. 8-31, I called QBS for a status. Rachel confirmed that my machine was being picked up from BFSC on 9-1. I let her know I would be in sometime over the weekend to pick it up. 9-3, when I picked up my machine from QBS, the following transpired: 1. Rachel informed me that my total was $245 & stated that a $35 freight fee is being added to all machines that need to be taken to BFSC. The freight fee was not disclosed to me until I walked in the door of QBS to pick up my machine. 2. She informed me that the handle was broken on my machine when I dropped it off. It wasn't & I let her know that! She zipped the case back up & told me we can send it back to BFSC. 3. Since I was not about to allow Rachel OR QBS do anything more with my machine, she agreed to reduce the bill by $100 because of the original poor cleaning & leaking oil, but I still was charged a "freight fee" & I now have to pay out of my own pocket to get the handle fixed. A few other things: 1. The $35 "freight fee" was not listed on their website, & as of this review posting, it is still not on their website. 2. Per Rachel, if you did not purchase your machine from QBS & it needs to go to BFSC for service, you must provide the original box & pay for shipping to/from BFSC. The reason is the surrounding stores will not service these machines & are sending them to QBS & according to Rachel, "We are ending up with a bunch of crappy machines that need servicing." 3. Rachel provided me with a copy of her invoice from BFSC. The invoice has a PO Date of 7-29-21. I don't know if this is the date that BFSC took possession of my machine, but if it is, it was 18 days after I dropped my machine off at QBS the second time, & 2 FULL WEEKS after it was determined service would be needed. 4. If you look at the QBS website on a mobile device, it clearly states they are an authorized Bernina dealer who can provide ONLY cleaning & oiling for Bernina sewing machines & ALL needed repairs will be done at BFSC. However, the PC/laptop version their website, has no mention this at all. Why was I told they would try to fix my machine on 7-10 & again on 7-11?

It will take your breath away!! A quilters dream. We have a large cutting table, 4 longarms,…read moreclassroom/open sewing area, living room area and TV for relaxing or doing some hand sewing.

Good Morning - I went "Middle-Of-The-Road" with my rating…read moresince the overall experience was okay. I am in Monroe almost every Sunday and I was looking for an indoor range for target practice - and possibly a place to shoot when I retire. I heard about CT's from a fellow shooter and a relative who lives in Monroe. My cousin from Texas was in town and we were looking for something to do - since she brought her handgun, we decided to try out the range. This is a Two-Part Review The shooting was fun - we both enjoyed our time there. The ranges were clean and the lady who checked us in was very polite and very helpful. However - the short, bearded man seemed like he just wanted to give me a hard time. We were asked about needing ammo and targets - I said, we have both. He said that we had to use their targets. When I showed him my targets - he said the backing that holds the targets is too big and the clamps they use won't reach the targets, so I would have to tape. Then when the tape won't hold - the targets will fall off the backing. I told him that I don't use the clamps or tape - I have long "T" needles that work better. Then he said that my targets were too small. My targets are 187 sq. in. - the targets he sold me are 144 sq. in. I don't know about math in the Monroe area, but the school I went to taught me that 187 is greater than 144. So, the question is: if my targets are too small - why is CT's selling smaller targets? Finally, he said, I had to use their targets because, get this, if I let you use your own targets, I'll have to let everyone else use their own targets. WHAT? And what's wrong with that? Does he get a commission for the number of targets he sells? I did everything I could to not laugh - that was the dumbest thing I ever heard of regarding targets at a shooting range. I have even used cardboard from cereal boxes at ranges and have had no problems from the management. He brought up another point about hanging my target - if I hung the target horizontally (so I could use the clamps) instead of vertically, I would be shooting at an angle and cross-firing into other shooting lanes. This is also funny because some of the targets available were wider than mine with target points that would require a person to aim at a greater angle than if my target was hung horizontally. I really have a problem with this, and I will probably be looking for a different place to shoot. I'm sorry - that is just stupid... and maybe greedy too. I've shot at a few ranges in Wisconsin, Illinois and Kentucky - this is the first time I have not been allowed to use my own targets. I also shoot on a Bullseye team in a League - my teammates got a real good laugh when I told them about my experience. First comment was, "What?", followed by, "You've got to be kidding?", and "Where is this place - I'll be sure to go someplace else to shoot." I hope the policy changes, but I'm not counting on it. Bob

Helped me fix a crossbow fast, they were very helpful and fit me in right away. Didnt miss an…read moreevening hunt!

I frequent this establishment fairly regularly and have always had good experiences and service. If…read morethey don't have what I want, they offer to order it for me or at least check into pricing and availability. I usually save them the trouble and just order what I want online and have it shipped to the store. I've also bought plenty of other things there as well.

If you are in the market for a firearm I highly recommend CTR. There is a vary knowledgeable staff…read morethat can tell you anything you want to know about firearms and their accessories. They have about anything you would want that is firearm related. They were very helpful and patient while you browse to see which firearm is a good fit for you.

The place went downhill after Barney got sick. Took my trimmer there to get fixed and it took the…read moreguy a month to get it fixed. They didn't sell Stihl anymore and he couldn't get the parts. I loved Barneys when Dave ran it. He was honest and the place was reasonable.

Second time I have taken something here , always a quick turnaround , very knowledgeable !!! Would…read morerecommend this to my friends .

They have a very good collection of games and consoles, but the prices and returns are outrageous!…read moreI bought a PS4 about a year back, so this console was no where near new, and it was 250 dollars used. Which isn't horrible, but the controllers were a whole different level of stupid. They were heavily used, had bad stick-drift, and they cost 50 dollars! I could buy a PS5 controller for around 65 dollars. Over the amount of time that i had the PS4 i bought 17 games for a total of a little over 150 dollars. so that brings the total up to 500 dollars! i went to return it recently and they gave me 120 dollars. for all of it and some other consoles such as 2 Xbox 360's and 7 controllers and games and a Wii with 3 controllers and about 20 games each. 120 dollars. I will likely never come back unless i am buying games.

Great local collectibles store. Nice owner and great items! Would recommend to anyone interested in…read morethis kind of thing. Definitely a small town diamond in the rough.

This family owned company was thorough and efficient, answered all our questions and cleared the…read morebelongings of 60 years of family living on a rural property in short order. Included were two vehicles and a boat, antiques, guns and home furnishings. All of the workers were friendly and hard working. And the Amish owned food truck was a nice addition to the day. We were paid in full the day of the auction with an accounting of all items sold. We would recommend them with no reserve!

What a great experience we had with George Auction Services. Dean and Kale handled everything in a…read morevery professional matter. It made an emotional day easy to get through. Thanks Dean and Kale for a great day. Deb

I started researching flag poles on the internet when I came across National Flag Store website so…read moreI gave them a call. I talked to Lisa and told her what I was looking for and she knew exactly what style of flag pole and height. Ordered everything over the phone. The installer (her father and owner) did an excellent installation very professional. I'm glad to do business with a local family business they are the best. Highly recommend them.