I had the pleasure of being with Cassie today with my wax. Not only is she so good at her job, but…read moreshe's just so easy to talk to and made me feel so comfortable. She made the appointment easy and painless. So thank you Cassie! as far as the store is, it is so clean and the staff is very sweet and welcoming. Thank you EWC!

From the owner: Arm waxing, Bikini waxing, Chest waxing, Eyebrow waxing, Full face waxing, Lip waxing, Men's…read morewaxing, Stomach waxing, Women's waxing, Back waxing, Brazilian waxing, Chin waxing, Full body waxing, Leg waxing, Lower back waxing, Nose hair waxing, Underarm waxing

A great place for a pedicure! The technician was knowledgeable and had a gentle touch. Amazing…read moreambiance for a restful procedure. Highly recommend this self-care facility.

i had a disheartening experience with a gift card I purhcased on Black Friday (11/29/2023) that has…read moreleft me both frustrated and disappointed. Three weeks ago, I ordered a gift card from their website with the expectation that it would be a straightforward process. I chose the option to have a physical gift card shipped to me in Euless, TX so that I could turn around put it in a gift box and ship it right back to Victoria, TX to a dear friend of mine for her birthday. I am about 5 hours away so it shouldn't take three weeks to receive it, right? The first call was made on Tuesday, November 28th at 4:08p CST to see if there was a tracking number or if I could get an estimate as to when I should expect it. The young lady on the phone ensured me that "all gift cards have been sent out and that there was no way of tracking the package." She also ensured me that I should have it no later than Friday. Afterall, Victoria is only a 5 hour drive, so it did seem promising. After waiting patiently for the gift card to arrive, I called the second time on Friday, December 1st at 10:47a CST (7 days after the purchase). The young lady on the phone ensured me that it would be there at the end-of-day and that if it were not to give them a call back. Unfortunately for me, I had a plane to catch at 1:00p CST and was gone for a week. Saturday, December 9th, I arrived back from my vacation and still have not received this gift card I purchased 15 days/10 business days ago. 3:18p CST, I decided to reach out to them yet again that only added to my frustration. During this particular call I was told that I needed to speak to a manager to address the issue and I left my contact information. The young lady stated "I will text the manager right now". Monday, December 11th, at 11:10a CST I called again to speak to a manager. This young lady stated "This is the first time she is hearing about this and that the manager is in a meeting and will also relay this message to the Manager (Emily) and the owner." I did receive a call at 3:14pm CST, that I missed, and Emily did leave me a voicemail. When I called back 8 minutes later at 3:22pm CST, no one picked up so I left a message for Emily asking her to give me a call back. This place must be so busy and filled with clients because it is Tuesday, December 12th and the time is currently 2:14p CST and I am still waiting for a call back. This experience has been more than just a simple inconvenience; it has soured my perception of them and eroded any trust I had i their customer service. I'm actually glad that this is occurring because this is a projection as to how business is done at this establishment. I share this experience not only as a means of expressing my frustration but also as a cautionary tale for others who may consider engaging with them. The way in which a company handles issues and communicates with its customers is a vital aspect of the overall customer experience, and unfortunately, mines was left much to be desired in that regard.

i went here to get a wax like i've done several times before and they burned me! when i told the…read moretwo ladies one with pink highlights and an older women they proceeded to say it was not them and must have been something i used on my face because their wax "doesn't get hot enough". and "the top of my eyebrow would've been burned too" but inbetween doing the top of my eyebrows to the bottom where it's hurt she was also doing my friends eyelash lift so this would've been the reason the wax got too hot. They then pulled out the consent form and said do i use any of these things and i said no i don't and i said i only use face wash i said cera ve and they said that's why "my skin was ripped off" when i told them it doesn't say i couldn't use it on the consent form and that i've never had a problem before they said it's my face wash not them. if this was the case don't you think the top of my eyebrows would be like the bottom?? and also the last time i used this face wash was last night so it can't be. If you look at this picture you can very obviously tell i was burned and they refuse to take responsibility for it or do anything other than say it was my fault. There is a few great people that work here don't get me wrong, but i'm very disappointed with the outcome of todays visit, and hope this doesn't happen to anyone else, not only is my skin burning and hurts to the touch,but this is going to take awhile to heal for what should have been a simple eyebrow wax.

First and last time coming here.The girls are not welcoming whatsoever i felt so uncomfortable.i…read morewould have wanted to get more services done but Ashley the girl who attended me could barely force a smile and had a stank face the entire time she serviced me.and not to mention she didn't even do a good job and gave me a whole different eyebrow shape.But here's the fun part i paid 16 DOLLARS 16!!!!! To get my eyebrows i live in Dallas and the most I've ever paid is 10 but to pay 16 to feel uncomfortable absolutely NOT.The prices are RIDICULOUS. Services is awful.I DO NOT RECOMMEND COMING HERE.

Christina does the world's best scalp - massage shampoo. I asked for a trim and height. She did…read moreExactly what I asked for. I will definitely be back.

Rheann did an amazing job on my hair! Very personable and very aware of our new norm "corona…read moreprevention " ... everything sanitized .. mask .. I loved that Rheann explains everything she does! Rheann you are awesome ... see you in 6 weeks!

I love love loveee them , they executed my inspo pic perfectly , within a meaningful time ,…read moreremembered me from like 3 months prior , and will give conversation but doesnt force it , they also gave me a reward card , and i only paid 60 for my design they are very friendly and take walk ins

I LOVE this place. shout out to my favorite lady Sam. She is amazing. Clean, friendly, and takes…read moregreat care of their customer!!!

I am just passing through Victoria on business, but If I lived here, this would be the only place I…read morewould go to get my nails done! If I could give more than five stars, I certainly would! She took her time, no rush, treated me like I was a VIP! Thank you ladies! I will definitely be back the next time I am in Victoria!

This is literally the worst place I've ever been to. My nails were so poorly done. It started off…read morewith her drilling off my old nails until it hurt so bad. They were all different lengths, shapes, sizes. When I asked the girl to fix the length she said "I haven't shaped them yet" and before I knew it we were putting a top coat on and they looked terrible. I had to go home and reshape them. Not to mention, the base color for my French tip nails was so pale that I didn't even bother letting her draw on the French tip.