I used maid in the mountains to do a first time deep cleaning, and then biweekly cleaning to…read morefollow. My appointment was for a Tuesday at 9 AM. I got a phone call at 9:20 AM from one of the house cleaners saying that they were on their way and the lady I was talking to sounded stoned or drunk. I almost canceled but I really needed my house cleaned. 10:15 AM two girls show up definitely under the influence of something but again I let it slide. they were young.... They only worked on my 2200 square-foot house for two hours and 45 minutes. I was outside waiting and they both came out and said that they were done so I gave them the check and asked if they did the appliances and they said yes. As soon as I walked inside of course I started looking at things and wanting to admire my nice clean house, and I realized nothing got touched! all of the bedroom furniture in the master bedroom is dark wood and still had layers of dust on it. They did the laundry room but skipped the laundry room sink it was filthy they didn't dust anything in the living room/family room they dusted around things they didn't pick anything up and you can tell. My kitchen counters didn't even get touched. There was still food, smudges and crumbs. The kitchen literally did not get touched at all ! I was so disappointed with all of this and I was also told by the owner that they would do the appliances inside and out I remember that because I said oh good I was going to ask to have that done and she said no you don't have to. We automatically do it on the first cleaning. So, 10 minutes after the girls leave, I text the owner pictures and letting her know that I was disappointed. She said the girls felt rushed, and one of the girls had an emergency and I said OK well, I understand but they really didn't do anything! The owner called me back again, and again with excuse, after excuse, and changing stories three times ! They broke a lightbulb in the spare bedroom and threw it away without telling me they left trash behind from their lunch in my kitchen. The entire experience was unbelievable and very disappointing! I don't know how they are still in business. If the girls weren't bad enough, the owner is the worst you do not want to deal with her. She is a headache waiting to happen. Keep looking!!!!

I hired Teresa's "maid in the mountain", on 9-8-2021. I pulled out a table, "antique Coca Cola…read moretable" away from the wall so they could clean all the windowsills. As they were cleaning they even made a remark about our windowsills are all tile. They cleaned them all. Broke a antique piece, of 3 pieces. The girls that cleaned denied it. Also messed up my floor. As you can see.. Now Teresa says she will not replace it. It cost 300.00 to fix. I was asking for 150.00. She says he girls deny everything. So she is not making it right. I am going to have my lawyer call her, if she still refuses to make things right, I have no choice but to sure her...... SHE DOES NOT LIVE UP TO HER WORD. NOT A GOOD BUSINESS WOMAN AT ALL