The customer service is outstanding. My dog looks great every time. I am happy and so is my dog.read more

I hesitate to write an amazing review because it will be harder to get my own pups an appointment…read morebut I can't help myself: this place is amazing!! My dogs were groomed to perfection, the facility was so clean and welcoming (for both humans and dogs!) and the staff were just the best. Top notch dog groomers and the only place I will bring my pooches to.

The person who usually grooms my dog was booked up because she`s on vacation in September. I was…read moreworried that my dog wouldn`t do well with a new groomer, as he is anxious if I`m not around, and has a strong aversion to water, especially in bath form. I took a chance based on my positive experience getting my dog`s nails clipped at Clippers N Suds. My dog was HAPPY when I picked him up. Not just excited to see me, but he walked home with a big smile. There was no acting out (once he peed on a rug because he was pissed off we took him to the groomers). He wasn`t mad, anxious or anything but HAPPY when I got home. He looks great too. Maybe I`m biased but he`s adorable. Tannis was friendly and best of all, she likes my dog! I know my dog hates baths and the dryer, but she told me he was good, particularly for the grooming though he does not like the dryer. LOL. That`s putting it nicely. I also know he whines in a very high pitch chirps when I have to leave him there but when I asked, she just smiled and said he was good boy. The other employee in the back was very nice and said my dog was a real cutie. It`s a huge relief to find a groomer that takes good care of my dog. It`s a good feeling to have knowing that the people grooming my dog like him too. Thanks Tannis! We will be back.

My first time here and my beautiful pooch & I did a self wash. I have a bad back and can't handle…read morewashes in the bath at home anymore. The cost was very reasonable. I can't believe how helpful the staff was and how many supplies were included!! I am sure we will become regulars now that we've discovered this gem!

We managed to get an appointment here and boy were we excited. The staff was amazing they took the…read moretime to listen to us here are concerns answer all the questions and take the time to get to know the puppy as well as make him feel comfortable. He's never been more excited to see his groomer and always comes out looking like a champ. They don't have a mass drop off time which is nice you bring them in and after a couple hours he's ready. He gets that one-on-one attention that I think he deserves and they do an amazing job of caring for him and making sure that he looks and feels amazing. Always excited to go and always just the best environment when you go there. Definitely a thumbs up thank you guys for taking care of him. You definitely are going above and beyond and it's nice to see people that care about him as much as we do.

The owner, May, came highly recommended to me by a friend. It was our puppy's first time at a…read moregroomer's, and May ensured his visit was a positive one. She kept him for three hours to ease him into the routine. I'm not sure why, but my dog's hair prior to visiting May was matted. His fur starting growing massively, and it out of control. As a result, May has to cut off his beard, around his ears, and a couple of other problem areas where it was matted. We bought a new brush from May (good price too), to prevent this from happening again. Our puppy was washed, teddy bear cut, nails trimmed, ears cleaned, bum tided up, and with tip and tax, it came up to about $70. Since our dog was a puppy, May gave us a discount, which was much appreciated. I think for more basic services (no fancy haircut), the price is cheaper.

We are, extremely, disappointed with the dog grooming service we received when we dropped my son…read moreand daughter-in-law's two dogs off for a full service May 20th. We, specifically, requested the dogs have their nails both trimmed and dremeled. The nails were not dremeled, nor were they groomed well. We noticed within a day that our daily brushing was still removing hand fulls of hair. Clearly an indication that the dogs were not thoroughly groomed. We dropped the dogs off at their 1:00pm scheduled appointment and were told that they would call us around 4:00. As we didn't receive a call we called and were told the dogs would be ready at 4:30. When we arrived we were told 10 more minutes. By no means did we rush them and we, patiently, waited in our vehicles for 15 minute to lessen the chaos inside. We are, extremely, disappointed with the service and the response we received. A, total, lack of accountability on the business.

my puppy freaked out so hard that our last groomer told us it wasn't safe and that she might hurt…read moreherself, I've brought her here twice so far to have her nails trimmed and both times they carried her and told her she was such a good girl and she actually let them do her nails

The staff at Mutley Crue extremely proffessinal and always provided great service from the lost of…read moreMitzu and Zoe now they groom Cassie 10 month old Shihtzu Highly recommend Mutley Ctue as they provide awesome service

When I had to find a new groomer for my furbaby, this place was recommended and we happened to meet…read moreup with her previous groomer..BONUS! I had no doubt in my mind that she would be in good hands. Added plus- there were other dogs around for her to socialize with. What made me quite happy was seeing so many other dogs roaming around the groomers having a good 'ol time; meanwhile the office cat is out at front. Good vibes overall.

Used to be satisfied until this weekend our dog standard poodle lost all her beautiful head Maine…read morethat we maintained for months under the reasons of the groomer that she was too matted and then the groomer razor it all off charged us more money for detangling and ruining her haircut without consulting us whilst parked right in front of our house normally she consults us on things this time she didn't and changed her haircut so drastically all four of us her family we brush her three times a day And if she had a few mats which I didn't notice it wasn't a reason to destroy her haircut to this level yet I was told I am rude because I spoke the truth and they did not apologize did not refund us on top they charged us more dollars for this horrific experience. Few friends looked at the pictures of our dog and we're mortified spoke with another groomer this is never a reason to shave it all off to such level and also they agreed that we should have been consulted.

This service is an absolute GODSEND. Irv and Karen are simply amazing. My lovely 13 year old white…read moreGerman shepherd loved them the minute they came to my door. Can I say again how awesome it is to have someone come to your door to take cart of your most precious pooch, your first fur child, as if they were their own? My beautiful, sparkling boy came prancing to the door after his "spa" treatment all fluffy and new, just like he looked as a puppy. Even had his Sunday best on (a tie with stars!) If you are questioning whether you should have a door-to-door service, please stop. Your furry friend will thank you! Fetching Fido, you are the best!

Pet Planet is almost the same as your run of the mill chain pet store, but with a few personal…read moretouches of their own. It has all the food and toys of the large chains, similar friendly, knowledgeable staff, and the same smell that you'll find in other pet stores. The thing I like about Pet Planet is that, since it's smaller, the staff actually remembers you... or your pet. I've seen plenty of people bring their dogs with them to this store, something I've never seen anywhere else. It's pretty neat because when I go in I get to pet and play with doggies that aren't mine. I've never seen any cats in there, but who brings their cat with them places? They offer many different services for your furry creatures such as day spa, grooming, training and day care. Since they have something that would suit almost anyone with a pet, it's like your own personal pet store. Pet Planet actually makes it a point to make sure you are educated about your pet. They offer plenty of information for new pet owners, or people just looking to further their knowledge. I'd rather go to a pet store where I feel the people truly care about my animal and what's best for it. Pet Planet definitely gives me that impression, which is why I'll always go to them first for all my pet needs and questions. This place really is the cat's meow!

LOVE! Super friendly staff. Always remember me and seem to have more knowledge than my vet…read more Also you can earn points on purchases that can add up to money off in the store.

Have always had a happy puppy coming out of this groomer. Dana is great and the lady that groomed…read moreour dog was really good too, especially as she was so matted the last time we were in. I wanted her almost shaved down as a result. We were given advice on what to do other than brushing her to help with the matting. Good overall experience. The only reason I didn't give 5/5 stars was because the girl at the counter when we dropped her off was very off putting. Very unhappy and was borderline rude.

Took my 2 1/2 year old lab in for a nail trim. She's a rescue and is very nervous for all of the…read more"1st's" she's experiencing, getting her nails trimmed in a unfamiliar place with a stranger being one. Taylor was amazing. We walked in, Polly laid down at the entrance as she was afraid, Taylor came and sat on the floor with her and did the nail trim and Polly was just fine. Amazing 1st experience, and thank you Taylor!!

ONE OF THE TOP GROOMING SALONS IN CALGARY!! I have Show…read moredogs & I also occasionally breed and I can always trust Yuppy Puppy to make my dogs look fantastic!! Whether they are getting groomed for an upcoming show or getting their 'retirement' cuts, my dogs always look amazing when leaving Yuppy Puppy. Leah is an extremely knowledgable & skilled groomer who always has the dogs looking incredible. She's also very patient & gentle with nervous dogs and puppies and I find my dogs come back to me stress free & happy! I recommend Yuppy Puppy to all my local puppy owners and anyone else looking for an extraordinary groomer who has the experience & knowledge to ensure that dogs left to be groomed always come out looking fantastic! Many of the people I've recommended to use Yuppy Puppy always call to thank me for the recommendation. They tell me that this is the best grooming their dogs have ever had. Whether you're looking for a groomer for your furry family member or to prepare your dog for an upcoming dog show, I can highly recommend Yuppy Puppy to anyone wanting to keep their dog(s) looking their absolute best.

Highly Recommend Leah! She is very talented and great with my dog!read more

Went to pick up my dog today. Was not greeted in anyway when I came in. A man I've never met before…read morewas at the counter. He never said one word to me. He grabbed the ATM machine plugged in what I owed, I guess, because he never said anything. Pushed it over-the-counter towards me without making eye contact nor saying one word to me. And expected me just to pay. No niceties. No customer service. No acknowledgement of my presence other than, "give me your money" which wasn't even verbalized just the machine being pushed towards me. His name is Jessie and he is the owner of the salon. I asked him if that was the case, he confirmed it. I said that his customer service was very lacking and that it just looked to me like he just wanted my money and for me to get the hell out of there. He said that he was sorry I felt that way. He is a condescending, not nice guy. No words for how rude he is. I told him that as well. I will not be back.

I have been going to Shampooch for years and have been very happy with the results until this time…read more I brought my dog in for a haircut and it ended up with her in extreme pain for a week. She was groomed down to the skin on her belly and between her legs making it very painful to walk. Took her to the vet where I was told she either had severe razor burn or an infection due to improper sterilization of the clippers. I left the vet with painkillers and a numbing Mousse. Tried for a couple days to reach anyone at the Shampooch shop but the phone was not answered. After about 5 days I got a hold of the Owner Jessie who told me that he would get back to me after he spoke to the groomer. When he called me back he said that the groomer did nothing wrong and that was the end of it. So basically I was told that my dog's pain and $300 vet bill was not his issue. I came to Shampooch because of the former owner Cheryl who was a fantastic person who truly loved animals and only hired the best groomers. After spending a week looking into my best friend's eyes and seeing the pain in them I will not be coming back to Shampooch and if you care about your furry child you should not as well. The majority of the 5star reviews were for the previous owner, this shop has changed