My dog always loves coming here to the point where she doesn't want to come home. The staff are…read morewonderful and sometimes keep my dog in the office with them during the day. I always get updates about who she played with and how she did when I pick her up.

We call it "dog spa" and our dog gets super excited when we make the turn onto their street!…read more The staff at Springfield are very dedicated to the comfort of the dogs in their care, and will place them in particular kennels depending on the dog's tolerance. Similarly, they will be matched with other dogs for play time! Our current dog is from the humane society and over the past couple of years we have gotten valuable feedback on her behaviour progress from John and Sara. Its great to know that when we head out of town our Taz is well cared for and safe! The grounds are very relaxing in a rural setting. On the drive in you will commonly drive by mule deer, and their driveway cuts through a couple of paddocks with horses. The kennels are indoor and outdoor and the dogs have their choice of in or out. Larger kennels for group stays are also present. Cochrane is a bit of a drive from Calgary, but its totally worth it for our peace of mind. And our dog always falls asleep as soon as we pick her up. I think her ideal world would be a stay at Springfield, with us there as well!

Update Comments: According to the breeder, it will take 1-2 YEARS for the fur on my PUREBRED dog's…read moreRUFF TO REGROW, because of the INCOMPETENCE OF YOUR 'SENIOR' GROOMER. A refund does not make this right, nor does it come close to rectifying the issue. At minimum, I think your business should pay for the services of a third party groomer of my choice, until such time as we agree the problem has been remedied. Nothing less than that is acceptable. Original Posting: I booked a 'wash/blow dry; tidy/trim feet, cut nails and remove matts behind both ears' appointment for my PUREBRED Japanese Spitz dog. This was based on advice from the breeder who shows dogs on a regular basis. Also, it was my dog's first 'professional groom' and I wanted to ease her into the process gradually. My instructions were clear and my expectations were that NO trimming or cutting beyond what I'd asked for would occur. I even provided a printed guide for grooming this relatively rare breed, when I brought the dog in. Instead: 1. Groomer 'M' blatantly ignored my directions, as well as the provided guide, arbitrarily deciding to do a full generic groom. 2. She blunt-cut my dog's ruff to a short and choppy length around her face, which is totally inappropriate for the breed. Fur on her haunches was blunt cut as well. As a result: 1. My dog's breed-specific appearance has been compromised until her fur grows back. 2. I am VERY UNHAPPY with how this was handled. Even more so, having shared the enclosed before/after pictures with my breeder and other groomers/owners familiar with this breed. Their feedback included: 'This is the perfect example of WHAT NOT TO DO!', 'Looks like the work of a child unsupervised with scissors.' 'What happened to common sense?' At minimum: 1. Your groomers should listen to your customers, and 2. Obtain advance approval if they recommend doing more than an Owner requested.

If I could I would give this a "Zero" rating. Recently had my 2 Grand Dogs spent 10 days at your…read morefacility...Went on a Family vacation to come home to 2 "Severely ILL" pups. Both had severe upper respiratory infection... they had been vaccinated prior to their admission...but...due to improper care they appeared to have Tracheal injury (diagnosed by a Veterinary Specialist) due to improper use of leashing technique...the little Frenchie has only ever used a harness so...probably resisted the use of a Noose around her neck when being Dragged outside to urinate (caregivers were aware of this) but their harnesses were not allowed in your facility. Injury to her trachea caused severe breathing problems and respiratory congestion. Both pups have been on antibiotics and the little Frenchie on steroids as well to help with her lung congestion..No previous history of medical problems. It has been 10 days since and will see what the final outcome is! I am truly disappointed...this facility requires caretakers that are properly trained and knowledgeable about the care they provide...our pets are a part of our Family...MY answer would be to provide individual camera footage of every animal in your care...of course I am not only concerned about my pets but others as well...Please...please do better!!!

There is a lower score report that's hard to believe. As soon as you walk in the air, it is fresh…read moreand clean. My cat loves it there and likes to explore when he can. He's happy when he comes home. Other kennels he follows me for 2 days he's so lonely after being elsewhere.

From the owner: Poshpaws Luxury Cat Resort is Calgary's newest, and most luxurious cat hotel. It is conveniently…read morelocated in the beautiful community of Bearspaw. Poshpaws offers their cat clients, large suites, memory foam mattresses, faux fur blankets, toys, calming cat music. A venting window is provided in all the cat suites, which provide our clients with fresh air, and the opportunity to view all the birds & wildlife, we are so thankful to have on our property. The majority of the suites in Poshpaws also are equipped with a gorgeous private, enclosed balcony, which are open weather permitting in the spring, summer and fall. We offer tour of our facility starting December 1st, so please contact us for a personal tour, and find out what all the cats are meowing about. Poshpaws Luxury cat resort is in the application process for Green Business Certification.

We asked specifically for a first time groom for our two 1 year old dogs. The groomer was all over…read morethe larger establishment having a great laugh and chatting with other staff while our poor pups are screaming in back room cages. I could hear my dogs outside through the concrete building. When approached the groomer said "I bet you're wondering why I'm not with your dogs?" She offered a lame excuse and continued on her way. We waited an hour longer than the quoted time for our pups to be released, she hands us a bill and walks away. No love for our dogs, not nurturing...we will never bring our sweet dogs here again. I hope the dogs will forgive us for such a traumatic experience.

We had a fantastic experience at the Petfinity groomers. Viya was amazing with our 14 year old…read moredog. And she looks terrific! Thank you so much. We will be back for sure!

We had dog and house sitting services for four days. Leah took wonderful care of our pup who has…read moreseparation anxiety and who we had never left alone with anyone besides us. She sent a ton of updates and pictures and we came back to a happy pup and a spotlessly clean house. 10/10 recommend!

From the owner: Active Furiends is a proud pet care company in Alberta that goes above and beyond your expectations…read moreof caring for your furry family members. As pet parents for may years, we understand the anxiety that comes with deciding who to trust with your pets’ well-being-not being with them is hard enough. First and foremost, we live by our reputation, and value trust and dependability. Our goal is to give you an idea of who we are, including our hopes and passions, and in the process, we hope to alleviate your nerves and gain your trust.

We highly recommend Cowboy Trail Kennels (about 15km north of Cochrane, AB). Nancy, the…read moreowner/operator, is great with the animals and the facility is clean and descent size. We have taken our 2 German Shepherds here twice, but the second time one of them fell really ill (knew there was something not quite right before taking him to the kennel, but saw vet prior to who found a minor problem so we all thought that was it and just required antibiotics). Nancy recognized something was seriously wrong and had our emergency contact take him to an emergency centre ASAP. This saved our boy's life as he likely would not have made it through the night do to a bleeding tumour on his spleen (unbeknownst to anyone). His life was saved because of her care, observation, and judgement. Also, Nancy does not nickel and dime for every extra thing a pet may need (food additives, medication, etc.), which isn't all that common from what we've seen and truly appreciated. Highly recommend all around.