I am back with an update! Got married! Di'Amore went above and beyond for us. Monali and Jay, thank you again for the most beautiful engagement ring and wedding band. So grateful to have such beautiful pieces! read more

Di'amore Fine Jewelers - Jewelry Near Me - Waco, Texas

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An engagement of our dreams! From picking out a beautiful ring, being kept in the loop with timelines/making of the ring, and finally shipping the ring across the country in time for a perfect proposal, Di'amore went above and beyond! Monali is the jewelry fairy godmother, and made picking out a ring so much fun! Thank you, thank you, thank you! We love our ring, and are so happy!!! Don't walk, run here for all your jewelry needs.. we know we'll be back! read more

Di'amore Fine Jewelers - The perfect ring! - Jewelry Near Me - Waco, Texas

I've shopped at Di'Amore several times and have only amazing things to say about the staff, the jewelry and the overall experience visiting the store. The staff is friendly and very knowledgeable so if you're like me and don't know much about jewelry, don't fret as you'll be in good hands. The items I've brought from here have been huge hits, especially the custom engagement ring I bought for my wife which we will cherish for the rest of our lives. I highly recommend this store! read more

We worked with Monali Pandya at Di'Amore Fine Jewelers for my engagement ring and I couldn't be happier! I stare at my ring at least a few times a day and I absolutely LOVE how it looks and feels. Monali made this process seamless and easy - stress free. She really takes time to understand her clientele, answer all the questions I had, educated me on different stones and how they are rated and listened to what I wanted in a ring. She was always enthusiastic to provide her input and listen to my desires - re-working the ring design as many times was necessary until it was absolutely perfect and what I wanted. I can't say enough how much I love the finished product and how much my experience with Monali was seamless. I am definitely going to go to her in the future for all of my jewelry needs! read more

Highly recommend Di'amore! Monali worked with my now husband to customize my engagement ring and it turned out absolutely beautiful! Staff were attentive and accommodating to create my dream ring! read more

Ask for Monali and do everything she says. She's a design genius and can get you the best pieces and prices in town. Will be going back many times! read more

I wasn't involved in picking out my engagement ring but my fiancé was so happy with the service he experienced here. I did go to pick out our bands with him - Gabby was the sweetest and so helpful. She was very attentive to our likes and wants and was never pushy. I really appreciate the kindness we received and this part of our wedding planning was the easiest. I am also deeply in love with my engagement ring and never thought I would ever feel like that with any item of jewelry. I really loved my experience here and the customer service. read more

called to find availability of 2 band links for rolex watch. over the course of 8 days i called multiple times and each time they said they would call me back.never received a call. be aware of business's that say they will call right back and never do read more

A breath of fresh air. They treat you like family on Christmas. I even enjoyed some fine Scotch from his impressive stash of choices. Thanks for being there. I won't shop around. No corporate jazz going on there. read more

Went to Di'Amore for an engagement ring very recently. From right when I stepped into Di'Amore, everyone treated me as if I was already part of their family. Monali is extremely knowledgeable and was able to answer every single question I had throughout the whole process. Her & her staff really helped me feel comfortable. I went to other Jewelry shops for comparison, as well do, but I felt attacked by pushing salesmen just trying to make a buck. However, I know that Monali & her Di'Amore family really do care - and that difference [in my experiences] was like night and day! I'm so glad I found Di'Amore and my Fiance has since been overjoyed by the custom ring! Several of her friends & family have already asked me where I got it from and I have nothing but stellar remarks for Di'Amore! Thank you!! read more

Not the place to buy nice jewelry!!! My boyfriend bought me a 400.00 neckless and they put a baby a neckless in the bag. I took it back and they refuse to refund even tho it's their mistake!!!! They tried to get me to get a 100.00 as a exchange. Long story short..... 3 hours later I leave with what they had left in stock. Two neckless and a cheap ring just so he didn't loose his money! Bad business!!!!! read more

This business deserves no stars. They will continuously lie, add fees, and gaslight you after ruining your jewelry. Long story short, I asked for the broken opal in my Le Vian ring to be replaced with a harder stone with a specific green hue. I also told them I wanted the opal back after it was removed. They agreed. Then they lied about the new stones hardness and didn't even set it straight. When fixing that issue, they scratched the stone and broke the prong. Oh.. and they THREW AWAY my opal. They claimed they would fix it yet again only for me to pick it up cracked with an uneven setting AGAIN. Jay, the owner/jeweler threw his hands and shoulders up (‍) when I asked if this is what I was stuck with. He refuses to give me a refund for the added fee or attempt to fix the ring again. I've never experienced such a deceptive and fraudulent jeweler before in my life. Jay's last words to me where "Why did you have to come here!? There's so many other jewelers!". I hope he's proud of that one (sarcasm). Do not trust this business! read more

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As someone who has been dreaming of their wedding since I was a little girl, it was a no brainer that my ring had to be perfect. I went to 3 different jewelers in Houston before I found Monali at Di'Amore! We spoke over the phone and she got to know my taste and what was important to me, as well as our budget. She said she'd pull some loose stones for me to look at when we come to visit the shop. She pulled 5-6 stones and I only liked 3 of them but one particular stone caught my eye, and she was so patient with me! Soon, we moved onto picking the band and she truly made sure all my concerns and ideas were paid attention to. A few weeks later, my beautiful 1.5 carat rose gold oval diamond ring arrived and I absolutely cannot be happier!!!! It exceeded all my expectations and I stare at my ring literally all day long, as well as receive compliments everyday! Thanks sooooo much Di'Amore!!!! read more

Di'amore Fine Jewelers - Jewelry Near Me - Waco, Texas

They're the best! My fiancé got my engagement ring custom made through them and based on the stories, they accommodated every little request or change he wanted. They were patient with him and got the ring to his exact desire! They still do all the cleanings for it as well. I've shopped for jewelry there myself and enjoyed the staff. Abby is so funny and super helpful! I always feel like I'm in good hands with the family who owns the store, Jay and Monali, the father daughter combo know what they are doing and are very passionate. I'm currently shopping for a wedding gift from them and they have been very helpful with showing me things within my budget and suggesting great options beyond anything I could think of myself! Even if you aren't sure of exactly what you're looking for, they can help you figure it out! read more

Best jewelry store i have been too in texas, not pushy. All the staff were very knowledgable and they all went out of their way to make sure their customers are taken care of! Job Well Done! read more

Ben was so easy to work with and the atmosphere there was great. No pushy sales people, honest and very genuine. Ben even helped me come up with a unique gift idea for my wife she will love read more

If I could give them a 0 star review, I would. My wife and I met with a sales associate at Di'amore's today; I can't remember her name but she was a mid 30's, heavier-set, blonde-haired woman. My wife explained to the woman that she was wanting to get me a new wedding band because mine no longer fits the way it used to. The woman proceeds to show my wife several different bands and styles etc. etc., doing sales things as one would expect, however, after my wife chose a band style the sales lady proceeded to try to force my wife to get the ring financed (For those of you that are unfamiliar with the process ill explain it to you how the sales woman did: "You just put like a little bit of money down, and pay the rest off. All you need is 10% payment down and a proper photo ID"). It sounds simple enough, but here is the kicker; my wife showed the woman her OFFICIAL UNITED STATES PASSPORT (which by the way is considered an appropriate form of ID when get loans, alcohol, as a form of ID for police, etc. you get the point). The sales woman proceeds to tell my wife that she would be unable to sell the ring to my wife without a proper form of ID, even though she has just seen my wife's passport. The sales woman then proceeds to demean my wife and condescendingly say to her, "well im sorry I can't take that sweety, i'll call the bank for you honey if you need to talk to them sugar." Needless to say she did not explain why the passport wasn't accepted, didn't explain the stores policy, and DID NOT try to make things right with my wife. I know that people in jewelry sales work on commission so it surprises me that this woman didn't just take the quick sale but instead pushed financing and the proceeded to treat my wife poorly. Its sad that my wife was unable to purchase a ring from this TERRIBLE place, because they did have some beautiful products. I refuse to ever take my business here. They may have lost a 300$ sale on a men's wedding band, but they also lost my business; which is terrible news for Di'Amore because I buy my wife thousands of dollars of jewelry every year for birthday's, Christmas, valentines, easter, and our anniversary. THEIR LOSS. Shopper BEWARE! Do Not Go Here! I would rather go to another jewelry that is more expensive but at least caters to their customers like any other sales industry. I think this woman needs to be trained on how to treat people with respect and maybe a manager needs to post that they do not except passports as a photo ID so this never happens again. read more

I would have to say working with Di'amore Jewelers was one of the best experiences I have ever had. I was shopping for an engagement ring and visited a few major diamond stores. Once I met with Di'Amore I knew I would only be buying my ring from them. Their honesty and integrity was truly where they got my sale. They didn't try to push a ring or stone on me but truly listened to what I wanted. Monali was very trustworthy and educated in stones. Her creative mind really helped me design the ring my fiancé wanted. I highly recommend Di'amore for someone who was looking to get educated on diamonds/rings and for anyone who appreciates fine jewelry and high quality. Best service!! read more

Monali and Alok are the type of people that customers dream about when considering making a jewelry purchase. The culture of their company emphasizes customer satisfaction and relationship building. They ask the right questions and have deep, functional knowledge of the jewelry and their customer base. I worked with Monali for 30 minutes and she was able to find exactly what I needed at the price point I was happy with. Go to Di'amore if you want a low-pressure, high satisfaction jewelry experience with charming, jovial and humble people. 100% recommendation!! read more

Take your business elsewhere! Inappropriate up sales and no returns! My now fiancée went in last weekend to look at rings for me. He went with his step father whom the proprietor, Jay, labels a friend of the family. They were "guided" by a team of "experts" to chose a ring for me. During this time it was never emphasized that if the proposal ended poorly or the ring was not a fit to my style that the ring could not be returned. When I went back with them, the day after the purchase, the woman which was their primary sales person rapidly and quite aggressively pulled necklace after necklace out of the cases in an attempt to up sell the family. I couldn't get the necklace off fast enough. The interaction was completely inappropriate and would have never taken place at a sophisticated jeweler... And most certainly not on the day of an engagement. All interactions were delivered with a giant gleaming smile and the contrived high-pitch voice of faux southern hospitality. Once the ring was sized and tried on we determined that it did not reflect our style. Di Amore, specifically Jay the proprietor, refused to return my fiancee's payment. It was 2 days between him picking it out, the proposal and the decision to go with another design with another jeweler. Yes, they will help you pick out a ring. No, they will not respectfully honor a customer's wishes if they don't align with their's even in a matter of a couple days. Additionally, watchout for those up-sells; clearly the staff is working on commission! read more

Jay and his family have got to have the most amazing, friendly, quality service jeweler in all of Waco. In fact, I'll extend that- this is the one and only jeweler that has provided such exception service in all of my experiences! Every other place I've gone does not come close to the time, attention to detail, and simply going above and beyond on my ring. I took my wedding ring in to design a better band that fit my ring. And It looks fantastic. Jay took my ring and transformed it beyond what I was envisioning. He even made my old band beautiful again! You can definitely see all the careful time spent on it! Thank you all at the Di'Amor Fine Jewelers for a wonderful experience! read more

I looked at many different jewelers and countless rings when I was getting ready to propose. I ended up going with a private, wholesale jeweler in Dallas and the process was fine. I probably overpaid a little, but by that time I was ready to get a ring that was fitting for my bride-to-be and be done with the exhausting process. Months later, when my then fiancée and I were looking for wedding bands, we discovered Di Amore right here in Waco. As silly as it sounds, I got caught up in the idea that I would find the best engagement ring for her in Dallas and never looked very hard in Waco! We even began our search for wedding bands in Dallas as well. If you'd like to know how that went with a particular "wholesale" jeweler in Dallas called The Diamond Doctor (not where I got her engagement ring) just check out my review of that place. So after our abysmal experience with the business mentioned above, we decided to look around in Waco. We happened upon Di Amore. As soon as we walked in we were greeted with a smile and a vibe of genuine southern hospitality. We told them we were looking at wedding bands and they walked through the process with us. Never at any point did we feel any pressure nor did we ever feel like we were being manipulated or cheated. Abbie, Monali, Rachel, and Jay (the owner) were all very hospitable and made the entire process a joy. There was college football on the flatscreen in the corner of the store, they offered us drinks, and even gave us some homemade Indian food! The three girls have been friends and have worked together for years. If you are tired of the feeling when you walk into a jewelry store like you're being competed for or looking into the eyes of sales people and seeing dollar signs then you really need to go to Di Amore. Because everyone that works there are truly close with one another, the atmosphere is extremely familial. It's fun, caring, and genuine. They will treat you like they treat each other and it's a huge breath of fresh air. It's a jewelry store that doesn't feel like a jewelry store. Di Amore is absolutely our jeweler moving forward and if you're in Waco don't even bother looking in Dallas or anywhere else before letting Di Amore show you what they can do. Our experience was wonderful and we would highly recommend them to anyone! read more

My fiancee and I had looked at rings online for a while before going in to an actual shop so we thought we knew a bit of what we were doing and what we wanted. We picked Di'Amore because it was a local Waco place and it's very important to us that we support local businesses. I was completely blown away by how incredible everyone was in helping us out. We went in together the first time and then I did the rest on my own. We mainly worked with Rachel who was such a blessing. She was excited with us and for us and went completely out of her way to help me through the whole process. They had a huge selection of rings and but we had no problem finding the perfect one. They also worked hard to ensure I received the ring in time and that it was the highest possibly quality. The business as a whole is also just so focused on its customers. The third time I went in to actually get the ring I got to just sit and talk with both the president and owner of the store, simply about life and to hear their story of owning Di'Amore, and I felt very valued and cared for as a customer and person. I would recommend this place to absolutely everyone in Waco! You will not find a better place that has such high quality products and a great care for its customers. P.s. They really like iced "No Bull" Coffee for Common Grounds (local coffee shop), so definitely bring a couple with you when you go in! read more

If you like a place to make up things as they go instead of contacting the brand about warranty information this is the store for you! The guy tried to tell me that they don't honor Pandora warranty because they are just a Pandora boutique. It's still Pandora product and it's still covered under the warranty. They've had pandora for a week and he pretty much didnt want to deal with it so he just made up reasons as the conversation went along. As a customer I hate that. Then he said I mean we wouldn't make any money if people brought their broken down jewelry in here wanting to use the warranty. I guess he doesn't know how warranty works? read more

Let me start out with the fact that neither me or my husband have stepped foot in this store. I cannot tell you how amazing the people at this store are. I was referred to Di'Amore by a family member and it is by far the best of the best. I sent them pictures of what I liked and they were able to pick out the perfect diamond and even custom make my ring! My husband lives in Florida so we clearly had faith in Di'Amore. We even sent them pictures of his band and they made it in 2 weeks! I would recommend anyone to come here. In fact one of our other family members is working with them right now on his ring. My experience was extremely happy and the people their make it fun. Definitely worth going. read more

I purchased an engagement ring through Di'Amore without needing to step foot in the door. I was referred by another customer that had a stellar experience. Jay has apparently been in the business for over 20 years in Waco. Since I live in California, I emailed the store and they took care of everything. I sent them pictures of the setting I wanted, but they didn't have the exact piece so they had it custom made for me in platinum. They sent me photos, ring renderings, and video of the diamond I chose. Their service is top notch. Everything from concept to payment was so convenient. I received the ring through Fedex 2-day insured, wrapped nicely in a box, and gift bag. My fiancee loves her ring and we both highly recommend Di'Amore! read more

I left a watch to be repaired about two months ago. They said they would call me and let me know the status of the repair. I have twice had to call them to get a status. Each time the person who had the status update was not available. I was told they would call me back. Both times they did not call me back so I had to make another call to get the status of the repair. read more

I just returned home from Di'Amore, and I felt compelled to share about my exceptional experience immediately! For the past two months, I have been a regular in the store. I was looking to have some custom work done on a ring to commemorate my dad, who recently passed away very unexpectedly. I had so many ideas about how I wanted to see this piece come to fruition, and all of the staff at Di'Amore were with me every step of the way. They were so patient, kind, and truly invested in making this special keepsake for me. It took lots of brainstorming sessions, but Jay, the wonderful owner of the store, was more than willing to talk through each and every idea. Where most people would have gotten frustrated with the complexities of what I was asking for and would have turned me away calling it impossible, Jay embraced the challenge with enthusiasm and respect for my ideas! Kindness radiated from him, along with his clear passion for what he does. Two specific staff members, Abbie and Ben, went above and beyond in their support for me in this process. It is evident that they love helping others, and excitement and love pours out from each of them. I cannot say enough about this incredible store. Not only is the store itself elegant, and all of the jewelry they carry exquisite, but the hearts of those who run the store are the true gems that sparkle the brightest. It is a family environment through and through, and they welcomed me with open arms. I felt like part of the family when it was all said and done. I could not be happier with my ring, but even more so, I was touched by the service and hospitality I received from these great people. I urge you to visit Di'Amore for any piece of jewelry, no matter how big or small; they will offer you a one-of-a-kind experience! read more