Jan and her jeweler did absolutely incredible work recreating my ring. When my ring disappeared…read morefrom my home, they somehow made my replacement ring even better!! Jan kept me informed every step of the way and shared detailed photos and pictures of the molds of my ring. Additionally, she worked well communicating with my insurance company and made the claim process simple. I am so grateful that I was able to have the Kindler family help me during this process. What started as a difficult situation turned out to be much better than what I was expecting. I absolutely adore these people and trust them with all of my fine jewelry needs. I highly recommend Kindler's Gem Jewelers to anyone looking for unique, custom, and one of a kind pieces of jewelry for yourself or your loved ones.

I inherited a wedding set that I wanted redesigned into a necklace. kindlers had made a dinner…read morering for me in the past so I knew I wanted their expertise for this necklace. They were so helpful and immediately knew what I wanted. Jan stayed in contact through the process. She was very excited for me. It was a wonderful experience and I have the most beautiful necklace!

San Jose Jewelers is the best! The staff are the kindest people, it's clear that they care about…read moretheir craft. I had nothing but top notch service from them even with all the changes I made to my grad ring. Shoutout to Adam for the amazing customer service!! I cannot recommend these guys enough!!!

Awesome service here. We came in late and it was Cel's son's birthday but he still took the time…read moreto explain and go over all the options without rushing us. He recommended a very nice ring for my daughter based on her finger size. He even gave her a gift which was a nice surprise. Cel was professional and courteous and I would highly recommend buying from him.

An engagement of our dreams! From picking out a beautiful ring, being kept in the loop with…read moretimelines/making of the ring, and finally shipping the ring across the country in time for a perfect proposal, Di'amore went above and beyond! Monali is the jewelry fairy godmother, and made picking out a ring so much fun! Thank you, thank you, thank you! We love our ring, and are so happy!!! Don't walk, run here for all your jewelry needs.. we know we'll be back!

I am back with an update! Got married!…read moreDi'Amore went above and beyond for us. Monali and Jay, thank you again for the most beautiful engagement ring and wedding band. So grateful to have such beautiful pieces!

I have been doing business with this establishment for several years. They have always been…read morecourteous and competent. I think they are won.

my girlfriend's ring had dented, and we went in asking if they would be able to round it out again…read more they were very quick, very friendly, and the ring came out perfect again. i highly recommended coming here if you need jewelry repairs!

No Watches that keep track of what time the full moon is or how evil it is outside BUT Jennifer was…read morea top notch help and got me sorted! EnTItY would Recommend.

My husband bought my wedding ring there. He helped design the ring which makes it even more…read morespecial. I have had the ring now for over 20 years!

Was finally able to get my grandmother's necklace (from the 40's) repaired and my wedding rings…read moresoldered. They took such good care of my items and they turned out BEAUTIFUL!!! Also very quick turned around!!

How does my ring weigh less then when I dropped it off ?!?!?! Smh ,now I have to get my diamonds…read moretested to make sure they didnt swap mines for fake ones !!!!

Visiting Baylor and decided to visit downtown. Stopped here and they have beautiful and simple…read morejewelry. It's unfortunate for my purchase that the price identified was not the price charged at the register. When I questioned the total instead of honoring the price identified, I was told "well it's only a $2 difference." It seemed too much of a hassle to refund the difference so I accepted the purchase and left. Just beware that the listed price may not be what you'll be charged.

Stopped by the booth at the farmers market and loved everything so we went to the store to see all…read morethe inventory. Got the Mar necklace in white and silver (simple and perfect) and it is now my favorite piece. I never wear costume jewelry, this is quality work. They also sell 14k gold. I looked online to find matching earrings since I love it so much but it looks like way more inventory is in store only. I guess i will have to fly back to Texas soon! Prices are very reasonable and I love supporting the revitalization of downtown.

Went in they didn't even greet us or acknowledge us continued on with their conversation didn't…read moreoffer us help . If i could i would give this place 0 stars if i could don't waste your time on going!!!!

The Manager Abby was great she was knowledgeable and had grat personal attention to detail.read more

Sonya was amazing and very patient ! Great customer…read moreservices definitely coming back!

I have been meaning to write this review for a few weeks now. Not sure why I'm the first review for…read morethis business? Weird!! Anyways, let me start by saying I live in Colorado and found a ring online but had problems ordering due to a specific size so I called the online customer service and it took me to this store. Kevin is the store manger and he was the one who helped me. Super professional and helpful and made everything run smoothly and kept all his promises with shipping and sizing and etc. He even sent me a video of him packaging up my ring!! Never seen service like this in my life or at least these days! Now fast forward to now and I live in Colorado and have my beautiful ring which he sent with a sizer bead in case my ring size I gave him was off. My ring is a little big so I currently have the sizer bead still on and need to get my ring fixed. Brought it to my local store and it was a complete nightmare and disaster, honestly I did not know what to do?! Called Kevin at this location and he is going above and beyond to fix my issue and to make me happy. He seriously made my day!! If you are in the market for some new jewelry I highly recommend you check this store out!! Crazy to think I don't live in Texas and I'm writing this review but I can tell you YOU won't regret it!! Thanks Kevin you are the best!!