1. Dianne Taylor

    1. Dianne Taylor

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    Lantana, FL

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    Dianne Taylor

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    8 years ago

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    TD Bank

    TD Bank

    (2 reviews)

    This location is really nice: with a little parking lot in the back, and an entrance from the front…read moreas well. In the middle of the bank are appealing chairs in a comfortable lounge formation. A bank representative immediately responded when I walked in. My experience after this was nothing short of incredible. 10 out of 10 customer service! To start with, I had called this bank ahead of time to ask about their notary services for account holders. I have a TD Bank credit card, and this makes me an account holder! Unlike the bank where I keep my checking account, their notary services will sign wills, and their bank employees will act as witnesses. Awesome! Coming in, I didn't have to wait long- a bank representative sat me down and brought me everything I needed. It was the quickest, simplest, most enjoyable experience I have ever had at a bank. Sitting there in awe, I definitely thought - if I ever decide to switch my checking to a different bank, this would be a high contender on customer service alone. Thank you!

    The T. D. Bank on Dixie Hwy. in Lake Worth, FL is the absolute worst! They are so slow. If the…read moremoved any slower they'd be going backwards. Their overall attitude and performance stinks. They're just plain lazy and have no customer service training or experience. They just don't care. I will never go back there again. I hope they close the branch. They'd deserve it. This is the world we live in. Slow lazy uncaring people.

    Eddy Ramirez - Foundation Mortgage

    Eddy Ramirez - Foundation Mortgage

    (2 reviews)

    Terribly unprofessional. Was rude on the phone and incompetent and combative when challenged about…read morescrewing up.

    STOP !!!! Stay away from this organization and this broker. You will receive all the attention and…read morecommunication through the sales process. Once you start the loan process, everything changes, I mean everything. Communications stops, not difficult, but non-existent. Empty promises and met with excuses. When Loan approval went long, I could not give my landlord a convened move out date, I had to pay an additional months rent, Eddy proudly announced he would pay for the additional months rent, Great, nice gesture, but never a word about it and no money, empty promises. yes, it did cost me an additional $1750 in rent. Yes, there was a closing. I was informed the morning of the closing, "sorry I forgot". 30 minutes post closing, after I got back to the office, EMERGENCY, they needed a verification paper from my employer. After the Closing? this caused issued with my employer, what he was asking for was outside our HR policies, he pushed and pushed. 2 week post closing, I here from Foundation. "We NEED to come into you house for a post hurricane inspection. All we NEED is pictures of everything inside". I told them NO. For 2 weeks, Eddy called me complaining about not getting paid, loosing the ability to work with lenders and issues with his license if I don't allow them access for an interior photo shoot. This also came with the threat of foreclosure if I don't comply. Do yourself a favor, Stay away from Foundation Mortgage, and stay away from doing business with Eddy Ramirez. He is self serving and egotistical. If everything he was doing was in my behalf, then why wasn't there communication. Why were there promises made with no follow through at, if not for self serving needs. Stay Away. Stay Away. Stay Away

    Dianne Taylor - mortgagebrokers - Updated July 2026

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