Amber Rowedder, is a kind, intelligent and knowledgeable property manager lead at SJA, and she has…read morebeen a gem to work with. Each time I've reached out to her, be it something minor or something important, she's prompt in getting back to me and she's excellent at following through until the situation is resolved. I appreciate her responses especially since AI and automation are at an all-time high. She's delightful to work with, and I know when I turn to her for questions or a problem, she will take care of it. On my scale of 1-10 (10 being the best) she is definitely a 10!

SJA managed our property in lake Stevens for about 2 years. Ugh. It was so poorly run that even…read moreafter we told them we were leaving we still did not get a timely reply back until I cc'd management and other staff we had interacted with on the emails. We calculated how much money we were getting after their fees and all the repairs they had done (for our 1990 house that was in great shape) and it turned out to be 65% of the rent. If you need anything be prepared to interact with their robust team of offshore folks in the Philippines. We are still unclear why we needed our septic pumped 2x within 2 years and were quoted $3-4k each time as they did not send us the detailed breakdown of the requested work. We had a suspicion that the folks they use for maintenance and for other repairs were financially incentivized or tied to the company as we did not receive multiple bids and it looked like SJA had ties to the company doing the work. Shout out to Kayla Schwartz who never answered any of my emails until I cc'd Claudette Scott. They did not seem to fully do walk throughs and left our property and wood floors covered in dog pee pads during the walk through. We requested that they not allow tenants to use our fireplace and found they had left that in the listing so we were legally obligated to allow it. Neat. If you want to lose significant amounts of value and gain 0 value except for a huge headache, SJA is the property management firm for you!

Chris and Pinnacle Properties have been great to work with as we navigate renting our home for the…read morefirst time. He is super responsive and very professional. I would highly recommend them to anyone looking to rent their home.

We have worked with Chris for almost 8 years and are very satisfied with how he has managed our…read moreproperties as well as helping us buy new properties. His Expertise and Knowledge with our area is Excellent. His Communication with us has been Great. We would definitely Recommend Chris for all your Real Estate needs.

I bought a $1.2 million home from Angelina Wallent with John L Scott. I found her business acumen…read moreto be not only unprofessional, but she is deceitful and unethical. The contract required the sellers repair a faulty oven/range thermostat control knob. In order to save themselves a couple hundred dollars on a 7 figure transaction, the sellers had a handyman super glue the bad thermostat back on, which immediately broke the first time we used the oven. Angelina was completely aware of this. Warning - do NOT do business with John L Scott.

Best Service i have had, was kind caring and helpful, held our hand the entire time returned our…read morecommunications in a timely manner, After the sale even I had questions they didn't dismiss me as the next sale. Never will deal with another agent!

I've had the pleasure of working with Danielle and Orion and I can't say enough good things about…read moremy experience. From start to finish, they were professional, responsive, and genuinely committed to making the process smooth and stress-free. I was overwhelmed trying to find tenants on my own, but Danielle and Orion guided me through everything that needed to be done. They connected me with reliable vendors at reasonable prices to get the property ready, and once it hit the market, they were able to place qualified tenants in less than two weeks. Highly recommend AHC!

We've had a great experience working with America's Home Caretakers. They manage our property in…read morethe Kirkland/Redmond area, and the entire process has been smooth and professional. Kate Heimdahl has been especially wonderful to work with! she's responsive, reliable, and always quick to communicate. It's clear she really cares about the property and goes above and beyond to make sure everything is handled well. Overall, the team has been easy to work with and very dependable. I'd definitely recommend America's Home Caretakers to anyone looking for a trustworthy property management company.

Recent situation- fire has put the HOA management into some damage control. Fixes are needed in…read moreseveral places. Management response will be interesting to see. Waiting and watching.

I'm at a friend's place near pool A, and we can't leave because of a large aggressive loose husky…read more Security doesn't care. The place is poorly run. The manager is taking most of the money so they can't fix things.

Lisa and her team are awesome, totally friendly and very helpful…read more Also I would recommend for their service , very professional.

When my dad asked for help downsizing from his home of 65 years, I knew this was going to be a job…read morefor professionals! We interviewed several companies and felt that Lisa and Alexa were the right fit for our needs. They took over and did the estate sale and prepared the house for sale and we had several offers in three days! The process was seamless for our family. I would not hesitate to hire Lisa and Alexa in the future and will recommend their services to anyone!

The RAREnorthwest team are amazing! They made my first home search and purchase in Seattle a breeze…read morefrom start to finish. Rachel, Stella, and Brandi were attentive, responsive, and supportive throughout the entire process answering every question and keeping the process moving for a quick turn around. If you're looking to buy in the Seattle area, I can't recommend them enough!

My wife and I bought two homes with this team and were completely satisfied both times. Tori,…read moreRachel, and Trish are great at what they do. They take the time to understand your needs and style, and they work hard to find the right home for your family. They're easy to work with and bring experience and insight you can count on. I highly recommend them.

Brent photographed our house exterior and was commutative, arrived as scheduled, and edited the…read morephotos really well. He even offered to help move our trash bins out of the way when we were at work.

I hired Brent to take pictures of my office and I'm thrilled with everything about the experience…read more There was minimal disruption to my day/workflow, he helped stage and arrange the desk to ensure it would look it's best. The final product makes my office look like a place I want to work! I knew I liked working there but seeing the office through another persons lens (I'll see myself out) is a really fantastic experience! I highly recommend Brent @ WA Real Estate Photography and will definitely be using him again for other projects.

If you are a homeowners association looking for a management company, I would not recommend EMB…read moreManagement. Our experience has been consistently negative for several reasons: Poor communication and lack of follow‑through. Getting clear answers or timely responses is extremely difficult. Issues linger without resolution, even when they directly affect the community. Serious administrative failures. EMB allowed our association's liability insurance to lapse -- an unacceptable oversight that exposed the HOA to significant risk. Inadequate documentation. Their records for a condo resale certificate were incomplete and required multiple corrections. This created unnecessary delays and confusion during a time‑sensitive transaction. Undisclosed and unexplained fees. They charge homeowners fees to close an account, and additional fees appear on closing documents that the property manager claims to have "no knowledge of." This lack of transparency is unprofessional and erodes trust. Overall, EMB has demonstrated poor operational control, weak communication, and little accountability. I strongly recommend that any HOA considering them look elsewhere. I most likely will file a complaint with the state. I am really lucky, my buyer didn't back out of our deal given the management of the condo association

EMB has a mediocre reputation for a reason, the Yelp, Google and BBB ratings speak for themselves…read more I initially had a positive experience with our Community Association Manager Myah, however, as prior secretary of the HOA Board that employs EMB management, I had made a few purchases for the complex that required EMB to facilitate a reimbursement for the monies I spent on various things such as light bulbs, electrical outlet lock boxes, padlocks...etc, to name a few. However the most significant expense I incurred that EMB has for 2 months failed to reimburse me for was a locksmith invoice where I paid to have a simplex keypad lock installed on the pedestrian gate of our gated community. Attached to this review are emails dating back to December of last year. The icing on the cake was when they reimbursed another board member for a purchase for the complex that was submitted over a month after the submission of mine. I gave EMB a chance when I joined the board towards the end of last year. Myah seemed nice and professional. However, her follow through with this simple request has alienated me from the company. Many residents of the complex we live in resent them as well and have expressed their frustration with the company. See photos attached to this review of a snapshot of them complaining on Town Square. Town Square is a platform offer by EMB for complex's who hire them. It is a 3rd party that provides residents with a portal to access things such as documents, meeting minutes, pay their dues, as well as a community forum. While convenient, the company does not provide an edit button for residents and board members to use if they should post and need to correct a typo. Furthermore, replying to threads in the forum-like platform is difficult, as the window for which you type in is so small that you have to constantly scroll up and down to review what you have written before posting it. See attached photos for clarification. Aside from my own issue with the company. EMB has failed to post the 2024 reserve study provided by the accounting services they offer. I have attached snapshots of residents requesting said information, as a well as a text thread of the current HOA board realizing EMB never posted it in 2024, along with a snapshot of an email that the treasurer sent to Myah requesting it, but was never responded to. The current board president has considered switching to Vis Group Inc. and we probably should. We wanted to open a Amazon business account for board members to make purchases for the complex, but EMB stated that they would charge us a 30% fee of the transaction cost. Even though we, the Board and complex, pay them to work for us and management our money. They want to double dip and charge us a fee for spending our own money. I attached a snapshot of the text thread with the board discussing it. Stay away from this company.

We would strongly recommend Matt to our friends and family in the area…read more We met with several realtors before choosing to work with Matthew to sell our home in Bellevue, WA. Matt wasn't the lowest rate, the highest sale volume, nor did he cite a substantially higher sale price. But his recommendations on prep/staging/marketing; his full-service, detailed, and organized approach; and our ability to speak honestly about expectations really stood out. We also appreciated that he recommended ways to highlight the unique touches in the home, rather than (literally) whitewashing everything as some other realtors advised. His approach magnified the things we loved about the home and the care we put into maintaining and improving it. We were out-of-state during the majority of the sale, and relied on Matt and his team very heavily for sale preparation. He made proposals, got quotes, and oversaw work. Matt was upfront about whether he thought each suggested improvement would pay for itself, and actively advised against changes other realtors had suggested that he didn't think were worth it. He was always clear that it was our decision and also happily accommodated us doing some of the work ourselves. Because of his and his team's diligence we were able to hit our target list date, with a house that was shown in its best light. The local market had become more uncertain: markets were softening and a similar house down the street was sitting on the market after weeks, despite a price drop. We adjusted our intended list price (still within his initial range) and our expectations, but Matt remained confident in the home and how it would show. We got an under-asking offer early, and Matt went into overdrive to solicit additional offers. Ultimately we got a very attractive at-list-price offer, the house went pending within a week of listing, and we had a very smooth closing experience. There's always luck involved, but we expect that with most other realtors it would have more work for us to get the house on the market and the sale price would have been lower.

Matt is the best realtor we ever have buying a property. He helped us bought a home in Issaquah in…read morea tricky market condition. He is extremely knowledgable and took time to walk us through the process and expectation. He was always communicative and very reliable whenever we have questions or need to look at some properties. We originally intend to be more passive while looking at houses and would take time to look through options. Matt was very receptive to that and always ensure we are truly comfortable with any decision we make. In the end, we got a new home pretty quickly also below the list price. The negotiation was handled expertly and any problems during the transactions were handled efficiently. I'd totally recommend Matt to anyone looking to buying a property actively or passively alike.