I was searching for shoes with a friend and needed to try on about four shoes. We were assisted by an employee named Robert, and received absolutely amazing service. He had fast service, was respectful, and patient. I look forward to visiting this location again and receiving the same service as I was given today! Thanks Robert! read more

This store does have a lot of options compared to the one closer to my home but like most seem to have little staff to help with anything including checking out. Only one register and associate for a store tat large on a Friday afternoon in Spring seems a little nuts but that's today's world I guess. The store always seems a little messy at least on the first floor. The second seems to be a little better organized at least in the golf section. The pricing is like all others. Ya Gotta Pay to Play. So pay I do. I do appreciate their rewards program. I love a good reward or coupon. Keeping the husband up in cute golf clothes and making sure he has his favorite balls to smack in the face= Happy husband which= Happy wife. It works both ways. read more

Back again because my wife wanted to look at sneakers here. Selection is good but there's very little actually on the sales floor. Once you find the style you like, now you get to find a sales person who goes into the back and hunts for your size. We're not fans of this technique. And the prices are significantly higher than online. The convenience of having it "now" isn't worth it to me. No, Dick's isn't selling guns any more. A bummer as I didn't have much to look at while my wife was looking at shoes. [Review 2041 of 2024 - 3743 in North Carolina - 23061 overall] read more

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Wow, what a wonderful experience! I don't visit Dick's very often and have been an online shopper more so since Covid, however I needed some new running shoes and knew Dick's had a large selection. First and foremost the store is very clean, nicely laid out and customer service is on point. Obviously I dealt with the employees in the shoe department and all I can say is they were amazing. Some of the best customer service I have experienced in years. A large selection of shoes, a smooth process, and everyone was friendly. A huge shoutout to Toya and Keith! I even grabbed the Manager at checkout to express the experience and give kudos to the two employees in particular. Thank you Dick's! read more

No one there to help in the shoe department I was sold a pair of shoes that do not fit

I just had a great experience at dicks sporting goods. The customer service there was outstanding. The reps name was Joey great football conversation and he exchanged my item that I ordered off line and made sure everything was taken care of care of, even with the difference in price. Awesome having people who look out for the customers, great job Docks sporting goods at the Carolina place mall!!! read more

DICK'S Sporting Goods - Sports Wear Near Me - Charlotte, North Carolina

Was dreading the task of having a couple clubs re-gripped but why? It's not like the doc or dentist. Seriously had a wonderful experience. Called in the morning to gather info on what to do and she asked what time I was coming so that she checked the schedule on who would be working and who' to ask for. Got there and picked out a couple at grips and before I could ask for Chase he came up asked if he could help. Got the bar codes and said it would just be 15-20 min. By the time I got back upstairs after paying he was finishing up. So efficient simple, easy, and affordable. Now I just need to get the rest of them done. Thanks Chase and the staff of Dicks for all your help. read more

DICK'S Sporting Goods - Got a couple clubs regripped - Sports Wear Near Me - Charlotte, North Carolina

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It's store can be overwhelming because of its size and it's lack of customer service. I was in the store for over an hour tonight looking for a backpack and Panthers apparel. Not one person asked to help me. Come to think of it, the only associate I saw was standing at the cash register when I finally decided to leave after not getting any assistance. I found a the jersey that I wanted but it had a stain on it. I wanted to find out if another store had it in stock and couldn't find anyone to help me. It was time to take matters into my own hands. I hopped online to the DICKS website and found the exact same jersey, without the stain, for $30 less and with free shipping. Made my online purchase while still waiting for help in the store and decided it was time to leave. read more

DICK'S Sporting Goods - Downstairs of Dick's sporting goods - Sports Wear Near Me - Charlotte, North Carolina

Needed some gloves and they had several cold weather gloves to choose from. Price was average. Sales team did well.

This establishment gets one star because it's clean and neat. This is truly one of the worst places to be in as far as customer service is concerned, the store is pretty big it felt like I walked for miles before I decided to ask the young lady at the register where can I find ice skates and she told me "I believe they are upstairs" after going upstairs I looked everywhere but still could not find them nor anyone who worked there for that matter as I continued to circle the upstairs I actually saw an employee who was clearly busy on his company headphone walking extremely fast so I flagged him only to ask him where could I find the women's ice skates then he told me that Dick's does not carry ice skates then quickly walked away. I went back downstairs and saw an employee (very busy folding) behind a corridor with another employee that was very busy chatting with him, I pulled up on my phone and showed them a picture of the website that says Dicks carry's women's ice skates in that particular store, so the man busy folding said "well maybe they did carry ice skates but not anymore" the other employee a young woman said "there may be a pair upstairs but it's most likely an online return" then the guy said "because of climate we don't carry ice skates" never will I step foot into this store or any other Dick's (very fitting name) again. I googled other sporting good stores and found one near by more of a mom and pop shop with exactly what I was looking for, great customer service and prices. BYE BYE DICK!! read more

I go here every once in a while to kill time or shop for some sporting good needs. It's nice having that big a store (makes for a lot of time suckage) but I can see where it would be frustrating to want to come in and find specific items if you are in a hurry. Supposedly this is one of the Charlotte Dick's "premier running specialty stores" so they care a lot more running shoe brands like Mizuno, Brooks, Asics that you typically can't find in a regular Dick's. Location is convenient to the mall... I like that it's a separate building so it forces people to go outside and enjoy the weather.... bad if it's raining, but I still like that courtyard break from all the stores in Southpark. read more

An architectural beaut the building housing this Dick's alone makes it the best location in Charlotte in my book. Go inside to see that they seem to have a great deal of fashionable sportswear that is unique to only this South Park location. Two floors make this a pretty well stocked store too. I don't often go about recommending sportswear stores but when it comes to finding one with everything, everybody knows Dick's is the place to go. Great layout, lots of options, styles and fashions. You can get all sweaty and still look good when you gear up here. I'm a fan of the always fully-loaded clearance racks. They have just about anything sports-wise except the more extreme outdoors stuff at a Dick's (like kayaking, mountaineering and spelunking they don't have that stuff). Spring is upon us so get in here and add a color-splash to that work-out getup. Shoes, shorts, shirts, pants, under armor, jackets, etc. Workout machines for the colder months and gear for the outdoors. Even a good array of bike-related stuff - right up my alley. read more

It's a big box sporting goods shop. Comparable to Best Buy, but with sport stuff. Dick's, as opposed to other sporting goods shop is focused more on Athletics. Fishing, hunting and camping is usually in the back. So that's that. I came and bought a two way radio for our road trip. It took me a bit finding it, but I found an associate, who found another associate who found the two ways. Then I went and bought goggles, and then I proceeded to check out. All that and a bag of chips. The store is laid out like any other Dick's. Clothing, Under Armour, Nike, Reebok, and running shoes. Upstairs, you'll find their outdoorsy stuff. Kayaks, paddles, fishing rods, waders, hiking boots, two way radios, tents, etc. Staff is very friendly and approchable and very willing to help. Weeeeeeeee!! read more

This place is genuinely a nice sporting goods & clothing store. I would never ever.. have gone inside and really browse, if it was not for the mister. This is your manly store, if the name itself doesn't scream it out loud enough for you. Store - So I got a good look at what the store carried. They have an array of Nike, Reebok, and Under Armor clothing and shoes. I liked their set up and their display, planogram of Nike shorts were appealing enough for me wanting to spend money on a full price of shorts. Clothes - They have clothes for working out, running, golfing.. In the summer time, they are the only store in South Park Mall area that carries Roxy and Billabong swimsuits. I cannot believe no other stores in the mall does not carry them. You're welcome, I saved you the trouble. Be on a lookout though, they do run out of sizes quickly. Con - They do not carry bowling shoes. Prices - Ouch! Expensive, their sale is not so bad. Here is hoping to better prices in the future! read more

Got your Nike, under armour and Carrie underwood line of women's apparel, as well as fitness equipment. However, no pilates rings to be found! The associates have not been the most attentive or helpful to me, usually they seem distracted on their phones, but if I approach to ask a question, they are nice. read more

Keith in footwear was amazing yesterday! He brought out shoes for me until we found the right ones. His knowledge of each brand and how they would work for me was priceless. I'm so happy I bought shoes from him and will trust him to advise me on future shoe purchases. read more

Crappy management & cashiers.... steer clear as they can't handle a basic issue! Ordered a product online & pick up at store. Didn't know you couldn't go try on the shoes to get the right size... took it to cashier & they said you gotta wait 45 minutes till the online order comes over... reluctantly I said oh well ok. Stepped outside to wait & got an email from Dicks saying they cancelled my order? What? The nerve... ordered the same shoes on Amazon immediately & no problems... lost business due to Ill trained employees... read more

While I'd prefer to shop at a local sporting goods store, sometimes the small shops don't have what I'm looking for. Thus, my trip to Dick's Sporting Goods. They have pretty much everything you could possibly need to complete your active lifestyle - clothing for kids and adults, sports equipment, camping gear, in home cardio machines, etc. One note, however, they don't have all items in off season - i.e. they don't have a bunch of swimwear in November or ski coats in May. But, honestly, I kind of expected that. The store is set up nicely and the staff have always greeted me kindly. Because of the sheer size of the store, it can sometimes be a bit frustrating to find help. However, every time I've flagged down an employee they have been quite helpful. My only other wish is that they had a more diverse sale section. It's totally hit or miss for me. Sometimes I can score a great deal or two and other times I get annoyed at the $60 price tag of Nike running pants. But, alas, this store has just about everything I've ever looked for in the sporting industry. read more

I have been to this Dicks several times, and can never find what I am looking for. Most recently I tried to buy a swimsuit, but 15 minutes of searching yielded nothing. It took me only 5 minutes to find the watersports section, but inexplicably they weren't there. "Outdoors" didn't have anything either. I finally managed to track down an employee, and he assured me that they were "over there", pointing across the store. Now, this store is about 40,000 square feet. I walked "over there" and searched for another few minutes before asking another employee. This one pointed up! Apparently "over there" had meant the second floor. I made sure to get better directions this time, and found the swimsuits in only a few more minutes. And that experience is typical, unless you are shopping for one of their specialties. Camping? They've got you covered. Kayaking? You can't miss it! Weightlifting? Easy-ish. Running? Eh, good luck. Cycling? Be prepared to search for it. Swimming? Don't even bother - order online and you'll be much happier. Despite the enormity of the store, they only pay lip service to most sports. If you are picky about your equipment you'd be better off at a specialty store. read more

I suppose it's my mistake for expecting REI whenever I end up at Dick's. Usually it's because I want to go to REI but don't want to drive to Northlake or Pineville. You can expect a very mediocre experience at this mediocre sporting goods store. They have a huge selection, but you'll be searching a while if you want something specific. And they give way more floor space to clothes than actual sporting goods, so I wouldn't expect any particular department to be that great for hard to find items. But if you want socks in every sports brand known to man, you're in the right place. The prices are decent enough, but don't expect REI-level enthusiasm and trained staff. Every time I've checked out I feel like I'm visiting a morgue with a really long line. read more

I am a fan of Dick's.....Sporting Goods! :) Couldn't resist...ha. Yep, another chain review for me today, but this place has everything and those that have been there know what I mean. I enjoy this one at South Park the best as it's huge and the staff has always been helpful when I try to navigate the store in search of my "goods" for the week that I'll be sure to use once and then call it a day. Golf, Tennis, Running, Panthers clothes, supplies, etc. I especially like the shoe collection. read more

DICK'S Sporting Goods - Sports Wear Near Me - Charlotte, North Carolina

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Could've been a lot better but men in shoe section were very unhelping and made some rude remarks about being able to afford certain things! Ur better off going somewhere else for shoes! read more

I hit up this Dick's for all of my sporting and even outerwear needs. If you're not familiar with Dick's Sporting Goods, you should be: it's awesome. Honestly, this one in particular has EVERYTHING you could ever want having to do with sports. I needed shotgun shells for a shooting range thing I had to do. Of course Dick's had like 10 varieties. I needed running gear when I was training for a half-marathon. I got socks, shoes, shorts, tops and a running hat from Dick's--and I was literally choosing from millions of options. My girlfriend thinks the store is a little overwhelming, which I guess it is--but it's perfect for me. You can literally spend hours in here getting anything you could ever desire. The salespeople are great, too, so the overall experience, especially at this location, is pretty awesome. read more

Lot's of athletic apparel & gear. Got that special gift for my special someone! In & out in less than 15 minutes! (yes, I shop like a man) I will say that the staff doesn't seem to be very available or friendly. But hey! I'm not there to wile away my time chatting. read more

You cannot miss this place...it is ginormous. If you are looking for anything that has to to with sports, outdoors, or fitness, you'll want to make a stop here. If you take a moment to sign up for their "frequent buyers" program, you can earn rewards or coupons (at least that is what I did a couple years ago). I purchased a pair of athletic shoes and got a great deal. They usually have pretty good apparel sales. If you don't have anywhere to be in a hurry, take your time going through each section. I had fun pretending what I'd need if I ever decide to go camping or what to get if I start my own home gym. read more

Had great service in the fishing section today (May 16) from an older gentleman with full head of white hair. He approached us and asked us if we needed help. We had many questions about fishing rods and reels and he was very informative. He spoke about his personal experiences which made his advice more valuable. I wish I caught his name because he was just a great saleperson to deal with- informative and super helpful. It is our second consecutive visit to the fishing section where we have had great service. Will keep coming back! read more

Great store for browsing and getting ideas for your next sporting good purchase. I was shopping for a kayak and liked the simple guide on how to buy a kayak. They have a good selection of kayaks on the showroom floor. There is almost every type of sporting good in sections staffed with informative and low pressure sales associates. They welcome browsing so you can stay as long as you want. read more

Very easy in and out. Store was setup well so we could easily maintain social distance. Checkout was a little tight but they had lots of registers open on a Saturday so got checked out immediately. They have an entrance so it's easy to park near and get in and out. The mall was very busy overall. read more

The associates monitoring the shoe wall (all looked 15-17 years old) were standing in a tight-knit circle talking about their personal lives loudly. When I asked to try on a shoe, one of the associates said he had it in the back, walked away, put the shoe BACK on the shoe wall, then returned to his conversation without helping me. Kind of shocking. read more

I mean, you cant really go wrong with a huge sporting goods store that has it a... I would say all, but they were lacking boxing bags for me to punch while my friends shopped. What kind of sporting store doesnt have bags for patrons to relieve stress on? One star deducted, but still a great place with an awesome and honest staff! read more

So I'm running again....I mean 5+ miles every day of the week running again, so I need real good shoes. The speciality running shoe places really dropped the ball for me in 2011, so I decided to buy a set of top end Nike running shoes at Dicks. Got the service I wanted....and the question I had answered and I bought the shoes. Even got a $10 coupon for my next purchase over $50. Not bad....not bad at all. read more

One of the employees at dicks was very rude and unfriendly and racist. Our white friends were putting on the green and didn't say anything to them. But once me and my black friend got on it he told us we were not allowed. Then we tried hitting in the cage and we were denied that also. Very unfriendly environment read more

The security guard here is an idiot who hovers over you which makes the entire shopping experience both unpleasant and uncomfortable, especially if you're considering buying a hiking pack. I waited at the register long enough to order Cheescake Factory online on my phone while they were checking every zipper pocket, nook and cranny in the pack, which was of course empty. read more

Terrible customer service, never have any brands in stock which they show on their website, would never go back. Oh yeh - they also have the worst gun selection on earth. Wish we had a decent sports store in town, this place is an unhealthy mix of yoga pants and pour quality camping supplies. read more

My boyfriend and I purchased bikes from Walmart and ended up taking them back the very next day. Terrible experience. Went on a ride to test them out as soon as we got home and my chain popped off and broke and my boyfriends bike was extremely noisy. We had to walk home in the rain.. just awful. We tried a few bike shops and realized that those shops were out of our price range. We are new riders and just want to get some light exercise in so spending $500+ on a bike wasn't exactly what we were looking to do at the moment. We tried Dick's and found several bikes that would accommodate our needs. Not only that but the guy that helped us out was AMAZING. He gave us so much information and helped us pick our bikes out. I hate that I can't remember his name. It was at least 2 weeks ago. He was an older caucasian gentleman. I want to say his name is Dan..? He works in the bike department and he's great! read more

Whenever my boyfriend and I are at SouthPark Mall, he always wants to stop at Dick's Sporting Goods on the way out to check out any possible sales. I've ended up finding a couple cheap items here while he's browsing. I bought a nice swimsuit top for 11 bucks, for example. Dick's has pretty much every sporting good or athletic clothing item you could ever think of. With a large climbing wall in the middle of the store, it's a pretty experiential, fun place. read more

Don't work with Brian. Truly, a single digit IQ. And sent me to 3 different locations to order for an item for a larger size exchange. I can assure you that without this being a gift... I WILL NOT COME BACK WHEN HE IS STILL WORKING HERE. (I even said happy new year and thanked his for his help, to receive no response) read more

Ben and Mac hooked me up with great service getting a basketball hoop last minute for Christmas. Great customer service. Smart guys

I recently started exercising again and had no real gear for it. Yes, it's been awhile. Off to Dick's Southpark I go. Wow, that store is huge and has every name brand imaginable. Great selection and the staff are very friendly. Needlesss to say, I spent too much money the first time (my issue/not the store's) and I had to go back to exchange something. Not good...as I ended us cruising the sales rack and found some other great deals. I definitely recommend this store for all your athletic needs. read more

Went by Dicks the other day during the day in the middle of the week looking for a golf club they had advertised.I was wanted to try it out first in their 'simluator' before I made the $200 purchase.The store was almost empty but the guy working in the golf department said the simulator was only for being fitted for a set of clubs. He said I could pay $20 or rent it for 30 minutes. I was bummed because they had the driver I was looking for.I told him I guess I would ride over to Golfsmith or Galaxy and used their simulator- he said they had a better choices too. I have bought hundreds of dollars worth of stuff over there but since that's my second bad experience I will shop elsewhere for my sporting goods. read more