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DICK'S Sporting Goods

3.2 (44 reviews)
Closed 9:00 am - 9:00 pm
Updated 3 months ago

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Latrell F.

I just had a great experience at dicks sporting goods. The customer service there was outstanding. The reps name was Joey great football conversation and he exchanged my item that I ordered off line and made sure everything was taken care of care of, even with the difference in price. Awesome having people who look out for the customers, great job Docks sporting goods at the Carolina place mall!!!

Got a couple clubs regripped
Zach W.

Was dreading the task of having a couple clubs re-gripped but why? It's not like the doc or dentist. Seriously had a wonderful experience. Called in the morning to gather info on what to do and she asked what time I was coming so that she checked the schedule on who would be working and who' to ask for. Got there and picked out a couple at grips and before I could ask for Chase he came up asked if he could help. Got the bar codes and said it would just be 15-20 min. By the time I got back upstairs after paying he was finishing up. So efficient simple, easy, and affordable. Now I just need to get the rest of them done. Thanks Chase and the staff of Dicks for all your help.

Downstairs of Dick's sporting goods
Cameron K.

It's store can be overwhelming because of its size and it's lack of customer service. I was in the store for over an hour tonight looking for a backpack and Panthers apparel. Not one person asked to help me. Come to think of it, the only associate I saw was standing at the cash register when I finally decided to leave after not getting any assistance. I found a the jersey that I wanted but it had a stain on it. I wanted to find out if another store had it in stock and couldn't find anyone to help me. It was time to take matters into my own hands. I hopped online to the DICKS website and found the exact same jersey, without the stain, for $30 less and with free shipping. Made my online purchase while still waiting for help in the store and decided it was time to leave.

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10 years ago

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13 years ago

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11 years ago

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12 years ago

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Review Highlights - DICK'S Sporting Goods

Keith in footwear was amazing yesterday!

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DICK'S Sporting Goods - sportswear - Updated June 2026

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