We were in the middle of setting up our trailer at Burnt Rancheria Campground for a several day…read morestay when the trailer keys got locked inside the trailer with the truck keys. We called AAA, and Gregg from Dick's Towing contacted us enroute. He initially said that he didn't have the tools for opening the trailer and that we would need a locksmith, but that he could at least open up our locked pickup so the two of us and our two dogs could wait inside while waiting for a locksmith to come up the mountain. Did I mention it was Memorial Day? Anyway, Gregg arrived about 7:15 p.m. after a one hour wait and was super enthusiastic. He had thought about how we could have locked ourselves out of an RV, and said he would try to open the door. Two minutes later, and the door was open! We had locked the door handle which stays locked if you shut the door from outside. But the deadbolt wasn't locked so he was able to jimmy it without any damage, something he had seen before. My wife and I gave him a huge hug. We would have probably had to spend the night in the truck before a locksmith could get there, and that could have cost several hundred dollars. No food, no heat, two dogs... Gregg was epic! Huge shout out to Dick's!

Excellent Fast courteus sevice... We were stranded in Alpine with a badly overheated car that was…read moreundrivable, Aaa said it would be at least an hour but our tuck showed up in less than 20 minutes and got us home to Boulevard right away!Turned a potential nightmare into a slight annoyance, the driver even gave us a heads up on a possible wheel bearing problem. Thak You SO mutch

What a pleasure to work with Wes! Very Professional and recommend to any one in the area needing a…read moretow.

Came to rescue me when my alternator went out. I was in a rough spot on the highway off ramp and he…read moremade it look easy Safe and friendly, I saved his contact info in my phone for the next time I need him(which I hope i don't) Thanks for being awesome!

Expect your vehicle to to be cleaned out of ANY valuables when these guys tow your car, twice now…read morethey've towed my wrecked cars and they steal everything of value, they have free pass to do so. It says all over their yard 'not responsible for loss or theft'. These jerks just rip you off, period.

A scammer and a liar: 5 lies in 10 minutes…read more After being out of town for three weeks, I came home to a dead battery in my 2024 Accord. I called AAA for a jump start, and Jonathan's towing came out to my house. He tested the battery and said it was beyond saving, and offered to sell me one of his batteries. When I said my car was still under warranty and I would have Honda replace it, he told me batteries are not covered under new car warranties. In that case I said I would drive my car to Walmart and check the warranty while my car idled in the parking lot. If it was not covered, I would buy a new battery from Walmart. He then said Walmart would sell me a new battery, but not install it. When I said to jumpstart my car and I would work out the details later, he once again tried to sell me one of his batteries. He then hooked up some cables to the car, and "tried" to start it, but said the battery was so far gone it could not even be jump started. I then asked to be towed to the dealership, but he said AAA did not allow towing for just a dead battery so my only real option was purchasing his battery. I sent him on his way and called AAA again. 1. AAA said of course they would tow a car if need be. 2. They sent out a new company who easily jump started the car. 3. I drove it to the dealership who confirmed that if the battery was ruined, they would replace it at no charge. 4.They did a complete test on the battery and it passed with flying colors. It has been driving great since then. 5. And of course, yes, Walmart would have installed the battery if I had needed it.

Driver was awesome. Communication issues with insurance dispatch but the driver made up for it…read more Loaded car on rollback and dropped us off at Carlsbad Honda dealer. Insurance wanted to send us to Escondido. Could not have been a better experience with a tow operator...my insurance on the other hand...

I requested a tow and got the best service and was 30% cheaper than other tow services. It was on…read moretime and they even fit my van onto my driveway as it has a blown engine!!! The driver was Jimmy. Victor, the Owner, kept in touch with me the whole way. Done within two hours- Encinitas to Oceanside- and he was in Escondido. Highly recommend this guy!!!

reliable and fair! 5 stars!!!! thank you rts towing!!! these guys saved the day and got us back on…read morethe road.

The driver showed up on time and not only got the car open, he got it started due to a dead…read morebattery. Great price, too - beat other estimates by $40 to $80.

Simply the best and least expensive towing option I found in San Diego…read more Rob was responsive to my questions and showed up exactly on time to tow my Honda Accord from the City of San Diego to San Marcos. I was particularly impressed with his care and attention to securing my car on his flatbed trailer. I highly recommend, and will definitely use, Big Mac's for any of my future towing needs.

great experience using this towing company. The price was reasonable and Rob came on time and is…read moreresponsive to any of my questions. Definitely saved his number and will continue to use this towing company in the future. Highly recommend!

I highly recommend their fast and reliable service. They consistently show up exactly when they say…read morethey will, which is a refreshing change from some other companies. Plus, their rates are very competitive, making it a great value for the quality of service you receive. - Mikey V

The best towing service in San Diego . Vista . Oceanside.San Marcos .escondido area fast good priceread more

*Answered the phone the first time. *Showed up INSANELY…read morefast. *Vic who showed up had an amazing attitude. *Offered me to ride with him. (Excellent driver) *Although my car looked like Jake Paul after fighting Anthony Joshua, Vic was so very careful with it. *Considering all this it was also fairly priced (: ***10/10 ***

Good service. friendly driver. good customer service. okay price, one of two of the best price i…read morecould find for distance. i had two passengers, here didnt mind it which was convenient with the distance i was going.

Supposed to pick up a car to buy. Didn't show. After a couple of days they called after I…read morecomplained to SellusCars. Driver you know you're shady. Don't make me expose what you really did. Super shady both SellusCars and them. You're welcome

This company charged me $1,575 for a tow from Alpine to Otay Mesa (about 40-45 miles), which is…read morealready excessive -- and then damaged my truck. My Volvo VNL 640 had ZERO oil leaks before the tow. Immediately after, the oil pan started leaking, clearly due to improper towing. I reported it right away and was told a supervisor would call me. It has now been over a month -- no response, no accountability. Because of their damage, my truck sat for a week waiting for repairs, costing me even more money in downtime. Overpriced, careless, and completely unresponsive when something goes wrong. Avoid this company.