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    Dickson Insurance

    3.5 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Dickson Insurance

    Car and truck insurance

    Life insurance

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    13 years ago

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    12 years ago

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    Arizona National Insurance

    Arizona National Insurance

    (21 reviews)

    This agency was very easy to work with, and saved us big bucks $$$!!! Our home insurance was out…read moreof sight and had doubled from last year! Jessica shopped many companies for the right fit so I didn't have to spend all day on the phone. She was also very patient with me as I had many questions about coverages. Our policy went down from $2200/yr to $750/yr! We also wrote auto insurance with them for two vehicles to get a further discount. It was important to me to be sure our coverage matched our former policies. As a former insurance agent myself I would not hesitate to send anyone to this agency. Thank you American National Insurance!

    After being customers for three years we've decided to leave Arizona National Insurance…read more Communication with David has been very slow and at times no non-existent. David would say he is working on information for us but never follows up. We needed to update payment information and did not get assistance from David in a timely manner. The insurance company referred us to speak to our broker when we tried to make the change directly through the company. The are too many steps and hurdles to overcome, especially when communication is lacking on the broker's part. We had higher expectations as we found Arizona National Insurance through Dave Ramsey's recommended ELP, but over the years that excitement and trust has dwindled as we recognized our family's need for customer service is no longer a priority or valued.

    Insurance Professionals of Arizona

    Insurance Professionals of Arizona

    (15 reviews)

    Best customer service and you get to talk to real people! Give them a call for free and no pressure…read morequotes!

    An insurance agency that cannot keep a commercial policy active has no business handling insurance…read more I would give Insurance Professionals of Arizona zero stars if that were an option. I used this agency through one of its agents, and the level of negligence and lack of follow through was absolutely unacceptable. My commercial truck insurance policy was allowed to lapse because the agent failed to properly handle the policy and follow through on what needed to be done. Once the policy lapsed, it was canceled. That single failure created a nightmare that took me approximately six months to resolve because finding another company willing to insure a commercial truck after a lapse was extremely difficult. I was the one who suffered the consequences, lost time, and dealt with the added expense and frustration, even though the lapse was not caused by anything I failed to do. This was not a harmless clerical mistake. Commercial truck insurance is critical to operating a business, and allowing a customer's policy to lapse can shut down that customer's ability to work. An insurance professional should understand that better than anyone. I also later discovered that I had apparently been given misleading information about another insurance policy. I was led to believe the policy and its payment arrangements had to be handled through this particular broker. I later learned that payments could have been made directly through the insurance company. That left me feeling as though the arrangement benefited the agency far more than it benefited me. After reading other Yelp reviews, including one describing remarkably similar issues with poor communication, missing follow up, and questionable explanations, it became clear that my experience was not necessarily an isolated incident. Insurance is built entirely on trust, accuracy, and follow through. In my experience, this agency failed at all three. Allowing a commercial policy to lapse and then leaving the customer to deal with six months of consequences is inexcusable. I would never trust this company with another policy, and I strongly recommend that anyone considering them carefully review every document, verify everything directly with the actual insurance carrier, and never assume this agency is properly managing your coverage.

    Dickson Insurance - autoinsurance - Updated July 2026

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