Scott has been great to work with! He installed a lift in my parents home and in my sister's home…read more Top notch service! Dan M

I live in California while Mom is still living in her own hone. I purchase a lift chair and found…read moretheir staff to be very knowledgeable. The attention to detail was outstanding making certain the chair would be fit correctly. Scott personally delivered Mom's chair and offered the best possible service. I'm very thankful to have them located in Monticello for any future needs.

Joe is awesome the prices are unheard of and really good ppl thank you all for being so good to meread more

Joe is a great mechanic with amazing customer service! I wasn't even a customer, but Joe took the…read moretime to check out a noise my car started making just before I left town. When I went to my regular shop, they said they couldn't fix it. I went back to Joe for another opinion. He fixed my car within a week, at a reasonable price. I plan to take my car back to Joe for maintenance and repairs. I'm proud to support a locally owned, small town business.

They got back to me right away even though they didn't have the equipment I was looking to rentread more

Tim was very knowledgeable and helpful in getting me the right equipment. T and T's prices beat…read moreeveryone around. The location was convenient just off of cedar cross road.

Robbie is excellent at helping us with our vehicles. Oil changes, brakes, tire changing and all…read moreother car repairs. We just had 3 of our cars worked on for oil changes and not only is he fair and honest, he checks the car over for lights that are out, other issues you may not have noticed or, in our case, a washer fluid reservoir that had gotten punched by a stick at some point. He has never suggested anything that didn't need to be done and the price is always less than the dealerships. Highly recommended. He also has a towing service if you need it.

Robby got us repaired in quick manner. He worked with our insurance and went above and beyond with…read moregreat service all around. He kept us informed throughout the process. Very friendly, too

Would highly recommend Dustin Baker. Very responsive and has helped with multiple legal needs and…read morereferred to other lawyers for services they don't offer. Definitely worth the call to see if they are right for you.

These guys are great! I was in the area for a conference and needed some last minute printing done…read more I was about 20 minutes away when I called. I was able to email them the file and when I got there, the project was almost done. Even after their graphics department had to resize the file. Great people! If you're in need of printing services, they should be your go to!

Went in there for a last minute printing and they were able to do it when the chain Office stores…read moreneed 2 weeks. Know what you want. They are happy to design as well, but better if you can do it to your liking and have them print it.

I find the service department relies too much on technology to communicate. I receive 3 texts…read morestating first I need over $1000 in repairs. Next text there are supposedly another $3000 repairs. I called for explanation of 3 fuel charges that were the same price and no description. I never received an explanation from Gil or anyone else. I picked up there are 3 or 4 people, again they take my payment no explanation, In this situation, I would hope a Service Manager would explain the repairs and the options. I recently called to get my Tiguan appraised to see if the value justified the repairs or need investigate buying a new car. The Service Manager said I could make an appointment online or he would make the appointment. I ended the call. Do I want to work with a dealership that is clueless as McGrath? As a Sales Person, I would approach this entire Customer Experience differently. I am deciding if it is easier to go to another Volkswagen Dealer that respects me as a customer.

I had the opportunity to work with Ryan and George when unexpectedly having to purchase a new car…read more They both made this an easy process. There was a little hiccup although Ryan quickly resolved and even had a driver send a car from Marion to Dubuque for me! Ryan provided information and stayed true to his word - which is refreshing! The only real problem I had was Clay (finance) really pushed an extended warranty. My father and I had said no multiple times. He even brought in another person to try and sell the warranty. I understand trying to sell you something, although this was a little too pushy!! Even with that, I would definitely recommend anyone buying a car to see Ryan and George at McGrath! Overall, great experience!

Matt is an absolute angel!!…read more The steep pitch of the Ichiban exit (yes I was driving at a normal speed and yes others have had the same trouble! - but no, the restaurant hasn't fixed it ) caused my car to bottom out and knocked my bumper RIGHT OFF!! We heard a bang and a scrape so immediately pulled over in to the first parking lot, which happened to be Vaughn's Automotive. We called the 24 hour emergency number and Matt came right over to help us! He patched us back together so we could safely drive until we can get a more full repair. He was competent, he was kind, he was helpful, and he was funny ... he took a bad situation and made it as good as we could've hoped for. This is a great and honest and kind man! You can feel confident about placing your trust in him! I drove from Rockford to visit my daughter and thanks to Matt, we still made it to line dancing!!

I was stranded at home with my 2004 BMW parked on the street across town since it stopped running…read moresmoothly. I thought I may have needed to have the engine replaced for thousands of dollars. Matt, the owner, picked me up at home, took me to the car, ran the codes, and figured out the issue was a loose air intake duct. He tightened that and my car was good to go! If I had gone to anyone else, like a BMW dealership, I'm sure they would have taken advantage and overcharged me for a simple fix. I'll be having all my cars worked on at Vaughn's. He's earned a lifetime customer. Best experience I've ever had with a mechanic... Honest and dependable! That's what you want in a mechanic shop and that's exactly what Matt and Vaughn's delivers!