Jacqueline is the only real estate person I will recommend, she is a very experienced professional…read morethat's trustworthy, reliable and very knowledgeable in the real estate world and much, much more. When my brother and I lost our parents we were left with the hard decision to make and a lot of things to do. I was in a cold dark place and I wanted to keep the home but circumstances came along and we had to sell. When I called Jacqueline she was so kind and she said she was honored that we picked her for this chapter in our lives. She has a unique way of saying things, I love it. Jacqueline got to work, she helped us every step of the way to get the house ready. When she put the house on the market at a fair price we all agreed on, it sold in 2 weeks. The last night we owned the house she surprised my brother and I with a beautiful fun dinner, with all kinds of food, cake, and everything so that the last night in our parents hone was not sad, but happy. I have never been so surprised in my life, it was magical. Jacqueline has had a positive impact in my life and I will be forever thankful for all her help. Later Jacqueline gave us each a book with our parent's picture on the front and inside pictures of the party and the home they lived in. We both will cherish these books forever. Jacqueline is a beautiful human being inside and outside, she is amazing. Sherry Ornelas

Jacqueline, In my many years of business and sold and…read morepurchased (5) homes over the last 20 years, I would like to thank you for your professionalism, level of detail, and incredibly fast turn around in the sale of my property. In today´s slow market as we are currently experiencing, where homes are staying on the market an average of 120-days you exceeded everyone's expectations by having multiple offers in only 5-days and well above market value - the neighbors truly appreciate you bringing back up the neighborhood home values. Your level of detail in regards to competitive properties, professionally marketing my home, setting a realistic price while meeting my expectations, qualifying the potential buyers, and negotiating a rapid escrow has made this a pleasurable and pleasing sale and business relationship. In addition, with the sale of my current home, I would like to thank you for finding my next home. Not only did this property meet all of my criteria, but exceeded my expectations for price of 37,000 well under market value. I also thank you for introducing me to an honest lender that got me an incredible rate much lower than expected, thanks to you for pushing me to get a good faith agreement and lock rate. You took the time to walk my wife and me through each step as well as always informing us with updates through your phone calls, emails and that great 24hr online live update status created personally for our transaction. At the end of our transaction, Jacqueline selfishly donated a percentage of her commission to a charity organization of our choice, in our name. This was no surprise to me, as Jacqueline demonstrated many kind-hearted acts throughout the entire transaction, like the wonderful, thoughtful key ceremony you gave when I walked through the door as the new owner. The food, Champaign, balloons and gifts were all very much appreciated - again another one of your thoughtful acts of kindness to make sure every moment was special. I appreciate your efforts. I am not only a satisfied client but now also a friend. Best regards Thomas Paterniti

I have been selling Real Estate for 30+ years and I don't think I have ever written a review on one…read moreuntil now. Why? Because I was incredibly impressed with the service received from Tegan. She was always personally responsive with excellent communication skills. She was great. Look no further. If I could give her more than 5 stars I would. Simply excellent.

We got to work with Gemma Orozco on a recent escrow. She was very responsive helpful and extremely…read moreaccommodating. She came in early and helped our clients get their loan documents signed and really went above and beyond to help us meet the closing date. If you want an escrow officer who is truly a team player, call Gema!

The Feltmans navigated the selling of our home with the utmost professionalism. They are at the…read moretop of their game and being a wealth of knowledge, passion & kindness! We are so thankful for them and would recommend to all of our family and friends!

My friends in AI say that "the saying 'Don't do business with friends' is a common piece of…read morebusiness advice stemming from the potential for conflicts and strain on friendships when mixing personal and professional relationships. While some successful businesses are built on friendships, the risks associated with this approach are significant. These include disagreements over money, roles, decision-making, and unequal contributions, which can lead to resentment and damage the friendship. " I am here to challenge that. I needed experience, tenacity and results and that is what I got. Friendship was the cherry on top and if anything, just made a scary process easier. Knowing you are responsible for a parent's portfolio and future is at times lonely and overwhelming. Stacy and Team made the process efficient and easy. Thank you, Stacy, for your professionalism and respect during this experience.

Joe is one of the best and down to earth realtor I had the pleasure to work with!!! Our clients…read morefelt they had no chance because there were multiple offers and some were all cash. However, Joe took a chance on them because this was a family who have been trying to buy for almost 2 years but no luck. I highly recommend working with Joe and his team. They are communicative, understanding and humble. Thanks again for everything guys!

Joe and Heather made finding the house and more important getting it easy! When hurdles came up…read morealong the way they had all the solutions and got us the house of our dreams. Sent two other friends who were using other agents with no luck to them losing house after house .... One is in his new house and the other in escrow. Don't just count on my review. Meet them and you'll see!

I consulted David Perez, a real estate agent of Bullock Russell Real Estate Services for a home I…read morewas interested in possibly purchasing in the mountains. I had originally met Mr. Perez when he was the buyers agent for someone who invited me to view the property they were purchasing with his help. Months later I was in discussions with a different agent and broker about selling property. I had asked that agent to go with me to a property in the mountains I wanted to view. That agent committed to following up at the beginning of the new week, and e-mailed their team members, promising one of them would contact me. Unfortunately, no one associated with that agent ever followed-up and the property I was interested in became contingent and no longer available. I continued to watch the property, and about five months later the property fell out of escrow and was relisted for sale. My experience with the agent I had been in discussions with lost my trust and confidence. I didn't feel they valued me as a potential customer for a sale, and they showed I couldn't trust them for showing me property or negotiating property. Perhaps if I had asked them to sell my car, or help me buy a car, that would of been different. But when you are dealing with hundreds of thousands of dollars into the millions, i'd have to be insane to work with anyone I can't trust. I contacted David Perez of Bullock Russell Real Estate Services since I already had his phone number, he had already helped someone I know purchase a property, and he seemed very knowledgeable when I had previously met him. To my surprise David offered to show me the property, despite knowing it would require several hours of his time, and a three hour round trip drive. He also knew, it was the only property I was looking at in California. David contacted the selling agent to request a time for us to view the property, met at the property on a Saturday, walked me through all the different areas within the property and pointed out issues that concerned him about it. He estimated it may need an addition $250,000 investment to bring it up to code and to correct several concerning issues, including a notice we found on the door from the county indicating it was in violation of several codes. David recommended not purchasing the property and explained why, and that is what a buyer or seller wants and needs from a real estate agent. Someone who is honest, trustworthy and genuinely helping you evaluate a property. I found David very friendly, eager to assist, professional, and knowledgeable. He was able to answer all of my questions about the property being looked at and saved me from making a bad purchase. I didn't buy that property and decided to hold off on property hunting while I determine what state or area I want to look at going forward. I interviewed 5 or 6 different agents and brokers so far, and I found it difficult to find one who I feel I can trust. When dealing with so much money, and something so important, I want someone I'd feel comfortable leaving my wallet on the table around if I had to leave the room. I can only speak to my experience, but I feel confident all my money would still be in my wallet if I left it in the room with Mr. Perez, or when making a decision for buying real estate.

Steve and Jeff are the best in the game. We bought our house with them 9 years ago, and just…read morerecently sold it with them. We had a buyer within the first few days of listing. The whole process was as smooth as possible. We can honestly recommend this competent team.

I had an amazing experience working with Shannon at Platinum One Escrow. She was very accommodating…read moretowards our goals and very patient with our lender issue. We had to transfer to a new lender right when we were supposed to close.  Shannon and her team did everything in their power to help us close quickly and helped walk us through everything. They deserve 5 stars. Amazing service and care for the people they work with.

My recent selection and business dealings with Platinum One Escrow (POE) proved to be a fantastic…read morechoice. I've heard many stories (via family and friends) about various escrow companies that "dropped the ball" at crucial points within the escrow process; thereby, causing a domino effect with delays. However, the team at POE impressed me with their "proactive approach" to solving potential problems. The team was kind, courteous, and very thorough about explaining the entire transaction to me. (They're true professionals with a complete understanding of the business.) In my case, the property was placed in a revocable Trust with incorrect information. We contacted our trust attorney to determine a possible solution that would prevent a delay in escrow. However, our attorney gave a bleak prognosis which may have caused our property to go into probate (an eight to 12-month delay). I was terrified of that possibility and immediately contacted the Escrow Officer (Dorine) at POE. She along with her team attained the appropriate information pertaining to the situation and in turn developed an action plan that avoided probate - we were elated! Furthermore, she was able to rectify the "disconnect" between the trust and deed which was created by our family. This is just one example of how POE found a way to make things happen in spite of the various unknowns associated with property being in escrow. POE ensured our escrow experience was transparent, complete, and as smooth as possible. Therefore, I give Platinum One Escrow a perfect score and would recommend them to my family and friends without any reservations.

Ryan Argue helped us through a full real estate transition, selling our previous home and…read morepurchasing a new one, and we could not have asked for a better realtor. He handled both sides of the transaction exceptionally well. On the buying side, he guided us through pricing, market conditions, and negotiations, and we landed right within the range he had estimated. On the selling side, he advised us on pricing strategy, comps, and preparation, and we sold our home within the exact range he originally projected, which speaks to how accurate and data-driven his approach is. Ryan is extremely knowledgeable, meticulous, and detail-oriented. He understands both real estate and the psychology of buyers and sellers, and he remained calm and steady during what can be a stressful process. His communication skills truly stand out. He stayed consistently engaged through email, text, and regular phone calls, and I never felt under-communicated with. I am very analytical and like to debate and understand the reasoning behind decisions. Ryan always backed his recommendations with solid data and clear logic, never asking us to rely on opinion alone. We interviewed four local realtors before choosing Ryan, and that decision proved to be absolutely the right one over the five-month process. He also has a strong network of trusted contractors and service providers. Overall, Ryan is professional, analytical, and highly competent. I would strongly recommend him to anyone looking to buy or sell a home.

I worked with Ryan during a trying time in my life. I needed to find a new home to raise my kids…read morein quickly and he helped by showing me tons of great properties, including some I hadn't even heard about yet. The process was quick and painless and we were even able to do a 7 day escrow with no hitches. I love my new place and wouldn't have had the chance to be here if not for Ryan and his team.

We were looking for a rental place and our needs were special. Julie must have shown us at least…read moretwo dozen properties over the course of three months without a single hint of frustration - even after one attempt fell through at the very end (and I admittedly got a bit obnoxious about it). After that, she showed us another half dozen properties and once we decided, she handled everything as wonderfully as before and all went through. Would strongly recommend.

Julie and her team worked very hard for us in a unique market and in an unusual situation. She…read morewent above and beyond to work with our relocation company to sell our house. She made everything go smoothly even when our relocation company made it difficult for her. She even surprised us on her ability to negotiate some very interesting terms. Her team was very responsive and timely with all materials and changes during the selling of our property and would recommend and work with her again!

We decided to relocate from SF to Orange County. Being long distance while looking for a house is…read morenot easy. Debra is great, she has so much extensive knowledge and experience in the real estate especially in Coto De Caza. With her network and connections, she helped us find and get the house we really wanted, and continued checking up on us through out our remodeling providing referrals and suggestions. Such an amazing person to work with. We also recommended her to a friend of ours who also purchased her investment property through Debra's help. We truly recommend her to anyone who is looking for their next home or real estate investment property to go through her. Thank you Debra

We were very lucky enough to get Debra as our real estate agent when buying a home through our…read morelender. I didn't expect to get anyone so professional and honest right away. As first time buyers, we didn't know what to expect and Debra was definitely extremely helpful in answering all of my million questions and making us feel comfortable with the process. Even in this crazy market, she helped us to find a great home within a few weeks. We were on a low deposit loan, which was hard to compete with all the cash buyers or higher deposit loans, so Debra was proactive in contacting sellers ahead of time so that we wouldn't waste our time in seeing homes that we had no chance in. If you want someone who is an all star agent, and will be honest with you along the way, Debra will definitely not disappoint. Plus she has interior design experience which has helped us make decisions on the upgrades we want to do on the home. Now, we are proud first time homeowners!