I'm pretty new to the area, and I'd worn out my poor realtor with recommendations for electricians,…read moreplumbers, roofers, and even sidewalk work contractors. So, I decided to give her a break and research a tree service solo. I contacted other services who didn't call me back, but when I put in my information onto their website, I got a punctual call. The Grubb rep was professional and helpful accommodating my hectic schedule. The field reps visited my property and provided a reasonable estimate, and again worked with me for my hectic schedule to drop my trees. Billy and Luke rang my door, stepped back, and met me with professionalism and courtesy. They explained the process and all potentials, allowing me to ask questions, get advice, and make the decisions. Billy and Luke then put on their safety gear and went to work. They efficiently dropped my diseased trees threatening my home. I appreciate the cost and professionalism of everyone from Grubb's!!

Poor experience. Bad communication. Will not be using again…read more We hired Grubb Tree to install a french drain and dig out our front ditch. They cut our water line. Instead of calling a plumber, they incorrectly patched it and our pipes were clogged with mud, leaving us with no water. When we asked the onsite manager, "What is your process for handling a situation like this?" the response was "Well you signed an agreement saying we aren't liable for these types of things. People don't usually read the whole thing and miss that part. As long as it [cost to fix] isn't too much, we will do right by you guys." We felt like this response wasn't helpful as it turned the relationship from collaborative to adversarial. We solved the problem on our own by calling 3 different plumbers to assess the issue and 1 providing a fix. We then tried to coordinate with Grubb Tree to cover the cost of the fix. At this point, we determined that it would be best to coordinate with Luke Grubb who originally estimated and contracted this work in order to ensure that the repairs were reflected in the contract.  This is where the communication broke down. Instead of putting us in touch with Luke, our calls were seemingly screened and forwarded to the onsite manager, who never forwarded our calls. The receptionist said she would "have Luke get back to us", but he never did. After repeated attempts, we were provided paperwork via email that reflected the cost reduction for the plumbing fix and they were scheduled to return and finish the work. This is where we wish the story had ended. Grubb Tree returned to finish the french drain, which they did without headache. When it came time to dig out the front ditch the onsite manager was refusing to perform the work outlined in the estimate, claiming an incorrect interpretation of the imagery and work statement. After back and forth, the matter had to be escalated to Luke. He admitted a "miscommunication" on their part and instructed the team to proceed according to the contract.  The quality of work on the ditch was insultingly poor. It was clear from the haphazard discarding of topsoil and snakelike pattern of the cut out "ditch" that the onsite team was rushing this part of the job and adhering to an almost malicious compliance and interpretation of the statement of work. We understand that mistakes and miscommunications happen. However, we expect to be treated with respect as the paying customer. To us, this would mean our contractor ensures that our voices are heard without condescension. It also means that our contractor performs work of a reasonable quality and assumes a certain level of care. Unfortunately, in this case, we feel like Grubb Tree didn't meet these expectations and it resulted in a poor overall experience. Therefore, we will not be doing business with them again.

I highly recommend this business! Brian the owner got back to me in an extremely timely manner…read moreonce I inquired on Yelp. Brian's company came to my house & took my chair at his posted quote, which I think was a great value. In addition, getting to meet Brian in person allowed me to learn that he is a retired Veteran. As I have lived in Charlottesville for more than 38 years, I take pride in utilizing local businesses when available for my requirements. I have already planned with Brian to use his business in the future, as I have multiple items that need to be hauled away.

I'm in a jam with my chimney, and they fit me in right away. Very thorough and excellent knowledge…read moreand not condescending when explaining things.

Very professional and thorough inspection, excellent technical skills. We plan to be regular…read morecustomers.

I researched multiple companies before selecting three to visit my home and provide a plan and…read moreprice for replacing my driveway. Pyramid Paving was selected because of their reputation, professionalism and price. They completed the work as scheduled meeting all my expectations. Their crew chief was knowledgeable and personable. I will provide additional comments after the driveway is sealed one year later as advised.

This company did an amazing job i did not have the same experience as the other review, the…read moregentleman Who was named Jared was very professional and had the lowest cost as I checked around. I DEFF would recommend this company. He was finished even before the end date that was expected. Thank you again, Michelle A

Stay away! I almost got caught up in a bad situation with this guy. He gave me a price and I…read morethought it was a little steep but decided to give him a chance. We talked about all that I wanted done and we had a verbal agreement. I asked him to forward me a written agreement to ensure we were on the same page. And I gave him a deposit. Next day, he texted me and said he was going to forward the agreement and that if I wanted him to do this and that it would be additional $. Well this and that had been agreed upon as part of the original price. So immediately I asked him for my deposit back. And he kept trying to make different deals. So I stopped payment on the check and found someone else who is going to the same job for a LOT less. I could not believe what this guy was trying to pull off! Do not hire these folks. You will regret it. They got 1 star because I had to.

Randy Carter and the Team at Blue Ridge were courteous, professional, and helped us in every way…read more Replaced two full HVAC systems that were aging out, felt the quality and value of service was unmatched in our local area. A real review from real customers, thank you Blue Ridge for being there for us.

My friend Mike K was having intermittent electrical problems. We did a Yelp search and found Blue…read moreRidge Services. We liked the reviews and placed a call. They promptly returned call and scheduled an appointment for the next day. They came out and founded the panel had rusted and required replacement. They performed a temporary fix and came back with correct replacement panel. Their work was outstanding and the price was fair. Would use them again and highly recommend them.