We had a misunderstanding with the business but the owner Pete took care of their gaffe to our…read moresatisfaction. In business dealings there is always the possibility of miscalculations and underestimates the real measure of the integrity of the business is how they correct their errors. Rubbish Works proves itself to be honest, trustworthy, and honorable.

I was given a price over the phone after giving an exact description of items to be picked up…read more The price increased dramatically after the crew arrived for pickup. I cancelled the job.

Our experience with Blue Ridge Exterior Cleaning was fantastic. From start to finish, every member…read moreof their team was courteous, efficient and incredibly helpful. The guys who completed the exterior cleaning of our home were the best. They were thorough and meticulous in their work. It made such a difference, too. We will call Blue Ridge Exterior Cleaning for any of our future needs. We fully recommend them for any of your exterior cleaning needs as well.

They were great to work with and did an amazing job. They had our house and deck looking like new…read morewithin days of calling to setup the appointment. I mentioned that we had prospective renters coming out to see the house that weekend and they went out of their way to fit us in ahead of time. I definitely recommend their services!

Competent, courteous, dependable and reasonable fee, and very nice people…read more Performed the tree removal work as contracted in a timely fashion. I highly recommend them. I will considrer Terrence Morris and company for future work.

Great job. the workers were very courteous and careful on my yard during their job. Good value for…read morethe service

I'm pretty new to the area, and I'd worn out my poor realtor with recommendations for electricians,…read moreplumbers, roofers, and even sidewalk work contractors. So, I decided to give her a break and research a tree service solo. I contacted other services who didn't call me back, but when I put in my information onto their website, I got a punctual call. The Grubb rep was professional and helpful accommodating my hectic schedule. The field reps visited my property and provided a reasonable estimate, and again worked with me for my hectic schedule to drop my trees. Billy and Luke rang my door, stepped back, and met me with professionalism and courtesy. They explained the process and all potentials, allowing me to ask questions, get advice, and make the decisions. Billy and Luke then put on their safety gear and went to work. They efficiently dropped my diseased trees threatening my home. I appreciate the cost and professionalism of everyone from Grubb's!!

Poor experience. Bad communication. Will not be using again…read more We hired Grubb Tree to install a french drain and dig out our front ditch. They cut our water line. Instead of calling a plumber, they incorrectly patched it and our pipes were clogged with mud, leaving us with no water. When we asked the onsite manager, "What is your process for handling a situation like this?" the response was "Well you signed an agreement saying we aren't liable for these types of things. People don't usually read the whole thing and miss that part. As long as it [cost to fix] isn't too much, we will do right by you guys." We felt like this response wasn't helpful as it turned the relationship from collaborative to adversarial. We solved the problem on our own by calling 3 different plumbers to assess the issue and 1 providing a fix. We then tried to coordinate with Grubb Tree to cover the cost of the fix. At this point, we determined that it would be best to coordinate with Luke Grubb who originally estimated and contracted this work in order to ensure that the repairs were reflected in the contract.  This is where the communication broke down. Instead of putting us in touch with Luke, our calls were seemingly screened and forwarded to the onsite manager, who never forwarded our calls. The receptionist said she would "have Luke get back to us", but he never did. After repeated attempts, we were provided paperwork via email that reflected the cost reduction for the plumbing fix and they were scheduled to return and finish the work. This is where we wish the story had ended. Grubb Tree returned to finish the french drain, which they did without headache. When it came time to dig out the front ditch the onsite manager was refusing to perform the work outlined in the estimate, claiming an incorrect interpretation of the imagery and work statement. After back and forth, the matter had to be escalated to Luke. He admitted a "miscommunication" on their part and instructed the team to proceed according to the contract.  The quality of work on the ditch was insultingly poor. It was clear from the haphazard discarding of topsoil and snakelike pattern of the cut out "ditch" that the onsite team was rushing this part of the job and adhering to an almost malicious compliance and interpretation of the statement of work. We understand that mistakes and miscommunications happen. However, we expect to be treated with respect as the paying customer. To us, this would mean our contractor ensures that our voices are heard without condescension. It also means that our contractor performs work of a reasonable quality and assumes a certain level of care. Unfortunately, in this case, we feel like Grubb Tree didn't meet these expectations and it resulted in a poor overall experience. Therefore, we will not be doing business with them again.

Jim did an incredible job on my windows! Honestly, they hadn't been cleaned in years--between two…read moredogs and countless fingerprints, they were in rough shape. In just 2.5 hours, Jim had them looking like showroom glass. He cleaned both the inside and outside with great attention to detail, was professional throughout, and even arrived 30 minutes early. On top of that, his pricing was very affordable. I highly recommend his services!

Jim is very professional and has reasonable pricing. I was very pleased with his service. I will be…read moreusing him for all my cleaning needs. Also fixed my leaky faucet for no charge when he noticed it while he cleaned my home. Jim went above and beyond!! Thank you again.

Not trustworthy, doesnt follow regulations, overpriced, poor communication…read more Reached out to Mike because I remember seeing his truck in the parking lot at City Church. The "main number" I texted apparently is answer by Mike sometime and his office manager Stephanie other times. Problem is they dont communicate with each other very well, if at all. Based on convo, was talking to Mike for a couple of days. Needed, what i thought, was simple furniture assembly for an armoire purchased from Wayfair. He quoted me a rate of $125 per hour. Sent him the assembly video and confirmed it would require two people given the size of some of the pieces. Appointment day rolls around and only one worker is sent. Texted the main number and Stephanie replies. Rescheduled for another day and the worker comes back with his teenage son Now, according to the Wayfair website and reviews by other purchasers, one buyer and his 14 yo son managed to do the job in 4 hours. Wayfair estimates it takes a handy homeowner 6 hours to complete the job. took Mike's "professional" and his helper 8 hours to do the job. Was never told the rate went up to $175 for the 2nd person involved. so an $1100 purchase cost another $1400 to assemble using Mike 's guy and his teenager. Was never given an estimate of how long it would take based on the video provided. Was never told of the higher rate -- just "Furniture assembly is $125 per hour). Problem is, VA law requires a licensed contractor to provide a written estimate of the cost of the work undertaken and a timeframe for completion neither were provided, yet he is still insisting on full payment of $1400. No discount for wasting our afternoon when he failed to send 2 workers the first day, no discount for a teenage worker. No considerations for the fact no estimate was ever provided. If the VA board of contractors says I should pay $1400, Ill pay $1400. But not paying a penny till they weigh in on his practices.

My family has utilized the services of HandyMike numerous times over the past few years for our…read moretownhouse in Charlottesville, repairing the roof, kitchen, balcony, windows, and even power washing, fixing toilet leaks, and connecting us to reliable electricians, etc. You name it, HandyMike has been able to deliver on great and speedy service at quality prices.

Such a nice guy, who does great, quick work for a fair price. Will definitely use him for future…read moreprojects.

Michael and Regina transformed our 11 year old home inside and out. You will not find two better…read morepeople that work any harder. They went above and beyond what we consider Excellence in painting. They kept us informed on arrival time and points of interest while doing the job. They went right to work when they arrived. The flow of the job seem to be effortless. No one else will ever paint for us. Beautiful job performed on all of interior and out.

I wasn't planning on posting a review today, I was checking out some other companies, so I figured…read morewhile I'm here I might as well. (See dated pics) Leon and his crew, in my book, did an exceptional job taking down 3 trees and removing 1 that had already fallen. I will certainly contact them again for additional tree(s) to be removed. Grandes Cojones, to your crew!

I had them do some tree trimming and removal for me. They took the time to understand what I was…read morelooking for and did a thorough job actually going beyond what I was expecting. Price was exactly what I expected it to be for the amount of work, they didn't try to inflate it. I am considering having them do some more work for me, will update if that happens!