For over a month, a man has been regularly sleeping in the ATM vestibule of this branch in the…read moreearly morning hours. I have told the branch in person and showed them a picture, called the branch, and called the main Chase Customer Service phone number but the guy keeps coming back. A man regularly sleeping in the ATM vestibule overnight shouldn't be tolerated.

One thing I truly like about this location is the abundant parking space available in the huge lot!…read moreNot really a huge branch but it's a decent size with 3 ATMs, no drive through, 3 teller windows, small seating area, and polite advisors. I have been a chase customer for about 15 years and happy with the services they provide as I only need basic checking and savings. This branch is clean and conveniently located by my house. Hours of operation are: Monday-Friday 8:30am-6pm, Saturday's 9am-2pm, and closed on Sundays. Most branches are really busy with long lines but personally every time, I have visited it was a short trip.

Jacob had great customer service. There were no lines when I arrived. Great experience. Bank was…read moreclean.

I went to this branch's ATM to deposit a check when the branch was closed. The ATM said the check…read moreneeded my review but the review screen showed the correct amount to I pressed "accept check". The ATM didn't respond so I pressed it again with no response. It returned my check and card so I went to the branch's other ATM at the drive thru lane. Same thing. It said my check needed my review but the review screen had the correct amount. Pressing the accept check button did nothing. The check was a check from another bank so there should be no problem processing it. Now I have to go back to the branch during business hours. Thanks a lot.

I seldomly come to a branch for a service as I enjoy the benefit of using online banking…read more As expected, I need to get in line, be patient with a teller service ( especially if first time handling a special transaction) and deal with identification process. The place seems huge for the number of visible customers. It has beautiful lobby. Quiet ambiance. Two servicing atm machines are visible , lounge type customer waiting area and eye catching posters.

HSBC sold their branches and accounts to Citizens Bank but has not said how that will affect…read morecustomer accounts for example with regard to fees. I looked on the Citizens website for their existing customers and to get free checking you have to make at least one deposit a month or keep some ridiculously high balance at Citizens like $200,000. One deposit a month doesn't sound like a big deal but if you miss a month they sock you with a $10 fee. Since neither HSBC nor Citizens would tell HSBC customers if those fees would apply to them, I decided to close my long standing accounts. I have had accounts at this branch going back to the late 1970s. I told the teller I wanted to close my accounts and she didn't even ask why I was closing my accounts after 42 years. That's fine, banking can be impersonal but whenever I made a deposit at this branch, the teller would start looking up my recent transactions and try to sell me more services like a line of credit. But closing my accounts after 42 years didn't raise an eyebrow. Not that I would have stayed if she asked why but it seemed odd that she didn't.

I finally walked a mile to this bank, which is opened from 10am-4pm Monday thru Friday and 11am-2pm…read moreSaturday during this pandemic. The bank was relatively busy I only used the ATM. Almost everyone wore face coverings, definitely the staff wore masks. There was a sign addressed COVID-19. No complaints and no issues using the ATM to withdraw money.

The woman would not let me use the restroom. She told me "there is no public restrooms." As a…read moreCitibank customer, I would expect that I can at least use the restroom...

Vikey was outstanding! Friendly and personable. Deposited my coins and got a free bag. They have a…read moreswag bag raffle. Very nice experience and my favorite bank!

My visit was exclusively to open an account for my mom. Daphnee Nicolas was the financial services…read morerepresentative who assisted us and she was absolutely amazing. I enjoyed having a brief conversation with her and she definitely took her time to ensure my mom was satisfied. For me this is important as my mom is special for me and I appreciate those who give her their time and respect. We chose to open a basic checking account but Daphnee did inform us of other options to help us decide which is the best for us. She helped us set up the online banking account, made sure to check if the ATM card worked effectively, and gave us TD souvenirs at the of our visit. The bank is open 7 days a week with Sunday being 11-3pm. This branch also has safe deposits which can be accessed on Sundays as well. Upon arrival sign in is required for financial services and safe deposit use. Though, I didn't need to utilize the teller service but the line was long but I think it did fairly move at a decent pace. Definitely admit to the fact there's only 1 ATM machine located at the main door upon entrance. Which obviously can be frustrating to use during rush hours. Drive through ATM is available as well for your inconvenience. Best perk of this location is their free parking lot. That's definitely one less thing to worry about!!

Really good customer service. Very helpful and very processional. Came here for a car loan and the…read morerates were very reasonable. I was also able to get another personal loan. Nabila was very nice and gave alot.of information

I visited this Jovia branch at around 1:00 PM on Tuesday, June 30, 2026. When I arrived, the ATM…read morewas out of service. I went inside hoping a teller could help, but there wasn't one available. As a result, I had to leave and drive to another branch, adding another 15-20 minutes to my trip. It's extremely frustrating when both the ATM and in-person service are unavailable at the same time, especially when you're trying to complete a simple banking transaction. A branch should never leave customers in a situation where neither the ATM nor a teller is available. This was a complete waste of my time and a very disappointing experience.

Though the ATM is often broken, the Northern Blvd. branch is your place for modern banking with an…read moreold-fashioned reliable community touch. Branch manager Dennis is a winner!

Great Service...dedicated staff...very helpful....great hours including drive…read morewindow....Bibi....Evelyn...are the best.We have been banking here for years.Thx

What can I say about a bank... it's clean, the tellers are always polite and sweet.never had to…read morewait more then 3 mins to see a teller.

This place sucks. I'm literally standing in line as I write this-…read more I'm one of five people standing in line, and there's only two tellers, both of whom are busy. I see one employee that is either playing with his dick or his phone, who could easily be doing something to help out. Stupid.

This branch is the best for TD bank!! The manager Sean Miller is fantastic! He is so patient and…read morehelpful when I or my mom come in with questions. This branch is always clean and the staff is friendly. They keep everyone moving and I have never waited too long when I needed help. They have a great parking lot so it's easy to get here. I've found this branch to be better than others in my area. If you have a TD account, I recommend you come here.

This bank ar nothing but thieves. I made a deposit on Feb 4th for my cc.today I get a notice that…read morethe took another payment.Not yh we first time I want in and nobody would try to fix it just being transferred from debt to dept.yhis is by far the worst bank They are saying I made the payment which is completely not true they didn't even try to get to the bottom of it instead she handed me the phone ND said you talk to them