HORRIBLE & DECEITFUL - I was reccommended to this daycare because we had just moved to North Van. While it was extremely pricey the kids appeared to be happy and the staff nice. After my daughter attended for two months we really saw what was going on there ...this place is ROTTEN! for $1150 a month the care is VERY POOR. I am so upset with the management and the way my daughter's leave was handled. There are only two staff there who actually seem genuinely interested in the children and their well-being. The rest of the staff are very fake and will sugar coat everything to your face. The facility always had a dirty floor and my daughter came home pretty dirty quite often. Because my daughter was one of the younger ones there and couldn't speak for herself I think that she was forgotten a lot. She would come home covered in her lunch, 1150$ a month and they can't wash her hands after a snack! And they boast a strict handwashing system there. They also mixed up my daughters soother with the one of the caregivers son's who attended the daycare, they couldn't figure out what was wrong the entire day until I got there and told them they were trying to give her a soother that was too big and not hers. It was also DISGUSTING covered in hair and dirt and alls I got was "oh he must have dropped it in her crib". Right. He is supposed to be in the other program on the other side of the building, they have two seperate programs, toddlers and preschool. And yet I found quite often they would let the bigger kids into the toddler room. My daughter was also routinely left with a dirty diaper for more than 2 hours before I would pick her up, usually 3-4 hours actually. My daughter never had diaper rash until going to this daycare. Now we come to the point where we are trying to leave daycare. I give them a months notice. However since I did not give notice at the end of the month (I gave Feb. 15 for March 15) I was required to pay for the whole month of March. Instead of doing this Kathy (the manager who you actually never see ... strange) tells me I can tell subsidy that I gave no notice and then she can claim the full month of March from subsidy and they will get their $$ so I don't have to pay for the rest of March. I was told, PROMISED, that this would not affect my subsidy in ANY way and it had nothing to do with me! Well I thought it wasn't too good an idea to lie to subsidy, so I told Kathy I wasn't going to lie to subsidy I was going to tell the truth. I gave a months notice and I did not screw that daycare in any way out of filling my daughters spot, in fact they had two children start after I gave notice, so already her spot was filled. The manager still claimed the full month of March to subsidy though, saying that I didn't give any notice so she could get her full funds, and now my new daycare is not going to be paid for the half month that my daughter attended, because Dinosaur Daycare already claimed it .. FALSELY. And so I GET SCREWED, just like Kathy PROMISED me wouldn't happen! So all in all I would definitely recommend you do not seek childcare from this company. I will be exercising my every right to see that they do not do to any one else what they've done to my family. They are lying, sneaky people who are only interested in the MONEY that comes with watching our children! Childcare should be about the children, hence why its called CHILDcare read more