I requested fill dirt, dirt with roots and that came from the earth ground. I was brought silk clay mud out of a pond off of route 1. I wasn't home when the product was delivered but was made aware of it after the town noticed the absolute mess.
I inquired about a refund and to speak to a manager and I was put on the back burner for almost a week. I spoke with Austin who wasn't very friendly with my refund request. He stated I had two options I could either get a different dirt and figure out what to do with the 800 Square feet of mud in my yard or they could haul the mud and keep the 750 dollars I paid for everything. So being it was a lose lose situation I just wanted the mud gone. I was told it was going to take over a month for the product to be removed from my drive way. Due to this absolutely crazy wait time I inquired with the town and until the town spoke with the company then they felt some sense of urgency.
The mud was delivered 11/4
I was called 11/8
The mud was removed 11/20
This company felt they could just give someone what ever they felt was fit and now I have no fill dirt that I truly needed and I'm out 750 dollars. Not impressed with this company or the people running it, I truly recommend going some where else with your business. read more