Made the mistake of entering the men's side of this store, looking for the Lady Dior Animals collection. The salesperson was showing the us wallets they had on display & I thought to myself this is really masculine.....when it suddenly dawned on us all that we were not in the right section And given the fact we were seeking the girly elephant Animals wallet, we all finally clued in that we were in the wrong side of the sore. Escorted by our same sales person to the women's side and there was the elephant card holder I'd been seeking Tax free, packaged up in a lovely box and decorative bag The store was super busy but we were given full attention and service which is saying something since I was fresh off the plane from SF and my attire totally reflected that. We'll be back for sure! read more

I went shopping to buy a purse and parfum for my wife and while out in Dusseldorf, I decided to stop by the Dior to see there selection. I won't speak on the cleanliness or the selection; I only speak on the way we were treated. When I arrived on July 6 at 5 Pm with my children and my niece we were promptly greeted by a tall blond white woman. She seemed nice at first but then almost immediately she profiled. She looked at the security guard and then looked back as us as to give him a signal to watch us. She asked what we were looking for and I told her a purse and some parfum. As I told her I wanted to browse while my teenage children wanted to browse also, she proceeded to corral us like we were cattle. She prevented me from going to the second floor while my children stayed on the first floor. She told me that she wanted all of us to stay together as a group. I said "you want me to stay together as a group?" and she replied yes. I knew she felt like we were going to steal something and at that moment I knew I wasn't going to spend any money at Dior. I immediately walked out after being insulted and racially profiled by her and she smiled as I left as to insinuate that she was happy that we were leaving. I normally don't do this but in this case, if you are a person of color then I recommend that you skip this location because there is a good chance you will be profiled and not be allowed to shop freely. read more