This review has been in the making for a while. Five stars feel almost beside the point for Gucci…read morenear Santa Maria Novella, where fashion stops being retail and starts behaving like culture. Keep it Gucci. That says it, but it doesn't say enough. With Gucci, you leave with more than a purchase; you leave feeling calibrated. In a city that understands beauty as inheritance, Gucci remains committed to making it feel alive. Five stars, without hesitation.

First time in Italy and just got a new job, so wanted to celebrate with something special. I made…read morean appointment and was so happy to be helped by Francesca. When I arrived, she had the bag I wanted ready for me to try on and inspect. She thoroughly explained the VAT refund process. I also got to toast my purchase with some sparkling wine. A wonderful shopping experience.

I don't call what I purchase, though service was pleasant. Great value for what they had and I…read morewould return if and when I be back in the area.

Treated my wife like the queen she is! Bought leather purses for all the women in our lives. Even…read morehad their initials pressed in. Fantastic service.

I randomly stumbled across Adam Leather Factory walking home, and like many foreigners seeing…read morehundreds of leather shops all looking the same in Florence, I was really hesitant to walk in as it seemed like just another one of the shops run by non-Italians who are more geared towards lower quality items and tourists who don't know better selling at higher prices. Boy, was I wrong. Very wrong. The moment I stepped in, to the left I saw gentleman who had several leather strips out on a ladle and was hand-sewing a wallet for a customer at the counter. I was immediately greeted with an extremely warm smile and voice by Mickael who was just an absolute gem to talk to and chat with, and helped me find the right item for my Dad. Mickael before stepping out then let Mozzi know about what I was looking for and how they could work with me, and I had so much fun talking with Mozzi in my broken Italian that we chatted and laughed together for over AN HOUR together in his shop! In the meantime I saw just how kind he was to all the various customers all over the world who came into his shop working with them and making them feel extremely comfortable from the second they walked in. Mozzi even customized the lettering of a wallet with a specific idea I had in mind, and I saw all the amazing beautiful custom work he's done and proudly owns as well, like a one-of-one Macbook Pro Leather Satchel Messenger Bag that was just a work of art, or leather air-pod cases he made that were just brilliant - brilliant. His work needs to be seen by more people around the world. At the end of our hour chatting together and just having a blast talking and learning from one another, Mozzi gave me an excellent price on the items I was interested in, and just made my entire week being a class-A gentleman who TRULY cares about his work and being creative and passionate and being a step above everyone else. He is an artisan, and it was really an absolute joy and perfect happen-stance to meet him. Mozzi, thank you again brother. UN GRANDE PIACERE. Can't wait to swing by again for any other items I may need on my next trip. I wish you all the best brother, you deserve it!!! Keep up the amazing honest hard-work. You are on a roll and up and coming!

The staff was friendly, knowledgeable and helpful. I found this shop more inviting and relaxed than…read morethe others I visited while in Florence.

Came here to check out the leather products and their products are cool, vibrant, and comfortable…read more I tried a leather jacket, i believe it was made with lamb, and it was smooth, comfortable, and lightweight. The design and colour were on spot. The customer support was exceptional and helpful. They brought me many sizes, colors and provided lots of good suggestions and feedback. I was very happy with the experience overall. Definitely come back here in the future : )

We were on the hunt for a leather belt and this place came up as an option. The best part about it…read moreis undoubtedly the vibe-it's just a really cool place. Vibrant colors, hip crowd, super friendly workers. Ben's story and the name of the store is super interesting and obviously inspired. We ended up getting a belt made which turned out nicely (picked out our own clasp, also) and was done pretty timely. There were a lot of other very appealing items (shoes, jackets), as well. Definitely happy we chose to stop here.

For a very reasonably priced retail store, they have really good service. They didn't have my size…read morebut they went to the back stock room and found my size/ so nice! Most of the products are manufactured in China, and the prices were very reasonably and the quality was pretty good.

This is one of those stores where you need to spend some time hunting around to find a good buy…read more But when you do, it's like hitting the jackpot with the inexpensive prices (price range €9-€69) Picked up a light jacket and sweatshirt with puffy vest attachment for €25 total. Both at a 50% off discount. There is also a second floor that can be reached using the stairs found all the way at the back. The staff was helpful and friendly which is also a nice find in the center of town.

Best experience buying leather goods in this shop! We were just there last week. The owner, Ale, is…read morenot pushy at all, but so helpful. My husband bought me a baby-soft lambskin black leather jacket that has a great zipper on it that allows you to UNzip it from the bottom for when you sit down and want a little more room to move. Hubby got two wallets, and I got two gorgeous bookmarks (one as a souvenir for a friend); each of which were engraved with our initials for free. You can see Ale engraving the bookmarks in my picture. One thing I really liked about the owner is that he was willing to give us a deal on the jacket alone before we added more items to our total purchase. Many times, a merchant will hold back on offering a deal UNTIL you add more items, but he offered us a great deal on just the jacket, and that made us want to add more things! Yes, it's all authentic, the smell is amazing, and his prices are very fair. We will absolutely return to Prestigio on our next visit -- probably for a cute crossbody and another jacket. He's got a great location in the old city center, too, right between the Duomo and the chapel. You can't miss it! Go visit Ale and enjoy the experience!

0 stars. We experienced blatant racism at this shop in Florence today. My cousin and I walked into…read morethis store to check out a bag. The shopkeeper walked to us, literally clapped his hands twice & dramatically shooed us away saying this shop is not for us. Shocking & disgusting!

This is a cool spot but has become a total tourist trap because of social media…read more You enter into cool basement of an old building. Very low ceilings which isn't great if you're tall like I am. Reasonably priced. Cool pieces from local artists. Wide variety of products.

Lady working extremely rude! Put all 10 items down and bought nothing! Would not recommend giving…read moremoney to rude people!