By far the best insurance company to have review your current policy and give you options that work…read morefor you. They take their time in speaking with and are quick to get you offers/options. Alejandra Torres and Berenice are the best to work with whether it's a personal policy or business. Don't waste your time anywhere else!

Great service and insurance options, super helpful customer service. Alex was excellent at helping…read morenavigate the health insurance options. Thanks Alex for all of your great guidance and help!

Travis and his staff are wonderful. Montana was at the front desk and immediately helped me with my…read morequestions. I had emailed my car insurance declaration page a few days prior and they already had an 'apples to apples' comparison from several companies. They also had a few ideas on how to protect my house and cars with an umbrella policy. I recommend checking them out if you have a chance. They will work hard to get you the coverage you need and at a very reasonable price.

BE Cautious of this business.... They, meaning the Insurance agents themselves. They charge you…read moreextra hidden fees that is never discussed when buying their policy. I had called to purchase a new policy and to add my granddaughter as a new driver. Spoke to Jose and during our conversation, he never once mentioned the extra $160.00+ fee that is charged by the agency themselves. They call it, "Policy or Service Fee Consent" but they, Jose never mentioned these fees. They charge it separately from the policy itself. It wasn't until I went to sign the paperwork, I seen the hidden fee, and I specifically typed on the signature line, "LET'S DISCUSS THESE FEES". I did not receive a call from anyone at Superior. and it was already after closing. I called the next day and spoke to a woman and told her I wanted to cancel my policy because these extra fees that were never discussed, she stated in a raised voice, "you're not getting that back and that you signed the paperwork approving it". So, I guess when the electronic signature crap they send you automatically signs your name even though it gives you a choice to type what you want, it converts it to a signature. My paperwork shows exactly what I typed and SIGNED. They at Superior are saying that I SIGNED IT AND AGREED TO IT... THAT'S A LIE. I am filing a complaint with the NC Insurance Commissioner of their shady business doings. I have never had an Insurance Agency bill me a service fee on top of what I am charged from the Insurance company themselves, including the one I am currently with. Keep shopping for a better and more honest Insurance Agency!!!

I moved to Charlotte many years ago fresh out of college and did not know where to turn for my…read moreinsurance needs. Michael Pritchard and his staff provided me knowledgeable information for my vehicle, my house, and my life insurance needs. As life changed and needs changed, they have been right by my side to guide me along the way. Tandi Brown is amazing! She is extremely professional, responsive, and personable. I'm extremely appreciative of the entire agency's willingness to go above and beyond to make sure that I have everything I need in a prompt and timely manner. Honest moment, I was not a fan of State Farm until I met Michael Pritchard....15 years later, I'm a loyal customer! RDB

I've been with this office since I moved to Charlotte in 2006. Since day I've received nothing but…read morepositive quick service from the office staff there. In recent years I've been working with Tandi, and outside of being an extremely personable individual, Tandi is knowledge and when she doesnt know something she is quick to research and get back to you! I know that all information, pricing, quotes etc that I get from Tandi will be accurate and I never have to reconfirm what she's done. If you're looking for a insurance agent I highly encourage you to visit this office and see how you'll have your needs well met!

Love Beth she is great. She will make sure you get affordable insurance. Also, at a reasonable…read moreprice...

We have trusted Mark and Beth for over 15 years with our multi home, life, and auto needs! They are…read morecourteous and kind and ALWAYS offer us competitive pricing and keep us "together " with everything we need. I'd recommend them in a heartbeat to service your insurance portfolio needs.

I had the absolute BEST experience getting life insurance! I was asissted by Taryn Barnett. I had…read moreobtained life insurance for both myself and my daughter. Miss Barnett was absolutely amazing! She was instrumental in helping me understand every single plan. She explained each plan in great detail, answered all my questions, and then answered them again if I forgot what she said. Miss Barnett also broke down each plan on paper for me, and explained the pros/cons for each. While assisting me, She was also was assisting others in office and answering phones to gelp other customers. I was very impressed by her attention to detail, her patience, and customer service. I am certain I went to the right place for my life insurance. Any time I have a question, she has made herself readily available via phone, and for that I am grateful.

From the owner: My vision of the business is: To exceed our customer expectations by providing memorable service,…read morefast and fair in a comfortable environment, to maintain a reputation of excellent customer service and commitment to quality not quantity. Expect remarkable service from me 24/7 License #: NC-1000711201, GA-217402, SC-3001232471

I had a great experience with Jessica Ross State Farm. I got a great rate on home and auto…read moreinsurance with her for many years. I would definitely recommend Jessica Ross State Farm.

From the owner: NC-1000591681 Serving all of the insurance needs of the Charlotte, Matthews, Pineville, Indian…read moreTrail, and Ballantyne area. Providing quality insurance services while recognizing customer needs for auto insurance in Charlotte, homeowners insurance in Charlotte, condo insurance in Charlotte, renters insurance in Charlotte, life insurance in Charlotte and health insurance in Charlotte as well as financial services products. Our team will always make sure that your experience is the greatest experience you could have had. Stop in and see us for a FREE insurance quote or review in Charlotte, NC!

Had to chase this guy down for over a week to get him to do his job, "Oh I was busy". He finally…read moresent me an insurance quote for several vehicles that was HIGHER than the price I got from the same insurance company calling them directly. Never once did he call me afterwards to ask if I had received the quote, what did I think, etc. Obviously this place doesn't need the business for a $4000 annual policy.

I have multiple policy's with Charlie at Brightway Insurance. He is hands on and very…read moreknowledgeable. I have the insurance I want at the best possible price. I have been a happy customer for years.

Liberty Mutual for insurance was a smart choice for me when it came to auto insurance and Home…read morebundle deal. Easy to work with, great customer service. With business interests here and other cities Liberty Mutual insures our trucks and cars and everything else.

From the owner: At Liberty Mutual, we’re more than just an insurance company. Here’s what makes us unique for…read moreCharlotte residents: Global Reach: As a global insurer, we provide commercial and specialty insurance, surety, and reinsurance solutions across the U.S. and around the world. Personalized Service: Our licensed agents are dedicated to helping you find the right coverage for your insurance needs. Whether it’s auto, home, or business insurance, we’re here to assist. Community Presence: With over 900 locations worldwide, including Charlotte, we’re committed to serving our local communities and providing peace of mind.