Theresa came as a recommendation from a friend. She specializes in older homes like mine, where my…read morepremium had crept up and up. I had three other quotes, one from an online firm recommended by USAA. They did find some savings but Theresa came out on top. Not only was her communication clear & concise, but she found higher coverage with a lower premium! We communicated mostly over email, as is my preference, and I was never placed on hold. She's friendly, knowledgable, and CONSTANTLY on top of things. Oh yeah, she saved me $3700!!! Now I can pay the balance on my roof and even take care of some landscaping. Thanks Theresa, can't thank you enough :-)

One of my largest expenses every month is insurance. I was stressed about the amount I was paying…read morefor 4 cars that included my 2 sons cars. On top of that, I have some toys (boat, motorcycle, scooter) and a home. I met Theresa of Goosehead at a function and she offered to review all my policies from multiple agents and insurance companies. She reviewed them and suggested I wait until one of the family motor vehicle infraction dropped off our record. A few months later she reached out to me (awesome followup) and told me the time was now. She literally saved me almost $2,000. Theresa and Steve were awesome and now I have to go to Goosehead for my insurance needs. I absolutely recommend Theresa at her team at Goosehead. Keep those insurance companies honest and let her team review all your coverages and premiums.

Ann Marie Batten is the ideal agent! She increased my coverage and lowered my rate at the same…read moretime. She sincerely cares about protecting her clients assets and preparing for the future. I highly recommend her.

This is by far one of the most unprofessional businesses I've every dealt with. Trying to get a…read morereturn call when they owe you money instead of the reverse.... doesn't happen. When I did get through I got excuses why I wasn't called back on the dates and times (multiple) I told I would be and what can only be described as whining. Took all my business and am still waiting for back money I'm owed due to their mistake overcharging me. Huge mistake to trust this agency at all.

Nothing the problems I have is I been charge with ITEMS THAT I I NEVER EVER AUTHORIZED ,I BEEN…read moreGOING TO THE BANK AND INFORMED THEM ,but a little bits is been done.I had to replaced my Bank card over 14 plus times and. It still happening I am at my worst end

Great staff! Recently I was in the area visiting and they treated me well. I love the coffee that…read morethey offer as well. Great place to bank with.

Marisa is a true professional in her craft she not only helped me raise my credit score, but she…read morecalmly walked me through the process and made me feel comfort the entire way. I know have the availability. Through her guidance to have a fantastic credit score. If you are in the need of someone to help you with your credit, I would highly recommend Marisa and her company. thank you Marisa for all that you've done. AnnaLisa

DO NOT USE MARISA! nothing gets done on your credit. they take your money and don't do anything for…read moreyou! I have never dealt with someone so unprofessional. when I confronted her about my own issues she very unprofessionally responded using exclamation points and yelling. she's awful!. I will be reporting this company. She won't even give a refund. She is blaintly lying in her response, as you can see in the picture I attached, I asked for a refund. I also have two more emails in which I kept asking for one and she never acknowledged that I wanted a refund, just kept giving excuses.

Thank you so much!!! Estrella Insurance for once again coming through for me at my renewal. Hassle…read morefree, excellent customer support and great value for what I need. Most importantly!!! Thank you to my agent Lydia Zuleta from Estrella Insurance #312 on Military Trail, West Palm Beach.

best example of good business management and customer service in my 46 years of experience I've…read morenever seen a more well qualified and experienced group fast , polite and honest group.. my family and I use this location to pay our employees and bills because it's fast and efficient... I would rate the staff a 10 if possible!!

If I could give it 0 stars I would . I went in to pay for a bill and take out some cash i asked the…read moreguy too take out 140 from my debit card pay the bill with it and give me the change . When I was done waiting for my receipt he didn't give me my change from the bill.. I asked where is my change he said didn't you want it all on the FPL bill ... obviously not! Why would I pay 140 dollars when the bill was 68. I was livid then they tell me there is nothing they can do about it . I will never be back and the people in there are clearly not meant to work there.

This location has one of the best customer service. Definitely meeting JP Morgan Chase standards.read more

I want to thank everyone who helped me with a huge problem I had with my checking account. This…read morebanking location went above and beyond customer service. I did not get the run abound and when transferred to the proper department I was not forced to repeat the problem over and over again. For the past month someone has been using my account. Since I don't really check my account I was unaware. The person who committed the fraud to my account must have known all my information. I have a pretty good idea who did this and can't believe he would. The bank was also able to help me file a police report. This was devastating and I was very nervous that the bank would not be able to help me recover such a large amount of money. The person using my account must have known my weekly pay. As soon as I called this bank, they helped me right away. I tried calling the 1-800 # first but kept getting transferred so I called the bank near my work since I was still on shift. My weekly pay of $4700 for the past 3 weeks was completely returned to me and an investigation started right way. This was a total of almost 15k, that Chase was able to return, a blessing. This is truly the best bank and I am so grateful to all those who helped me. Wouldn't bank anywhere else. Thank you.