Responded to marketing snail mail for a new Home Owners policy. Who says direct mail is dead?…read more My CSR Betsey Merino did a great job in reviewing my needs and offering just the right levels of coverage. Will highly recommend this agency and Betsy.

My experience today with State Farm was exceptional. Art was professional and personable. He…read morepatiently took time to give me a clear explanation to each question about my options with State Farm auto insurance. The quote, I got for the exact same coverage, was hundreds of dollars less than my current insurance. Art made me feel like a valued customer and I will recommend State Farm, and Art in particular to anyone looking for excellent customer service, and great coverage.

Nice experience, very professional, all documents and questions were completed and answered very…read morepromptly. Thank you.

Coulton Moir has been so helpful through this long process of obtaining new car insurance that I…read moreneeded to purchase in Florida while I was still in Indiana. In addition he was able to find some ways to reduce my costs which I really appreciated. He also helped me get some other insurance that I needed and patiently walked me through the process. I am so glad he is my insurance agent.

Was reommended for finding $10M umbrella policy. Karim Mali did a great job in finding new cheaper…read moreunderlying coverage and the $10M umbrella coverage we were looking for.

We ultimately took our business elsewhere after losing confidence in the advice we were receiving…read morefrom Sonia Salem. We repeatedly requested the policy and endorsements before making a purchasing decision, but were unable to review the actual policy until after it had been bound. When we later asked detailed questions about specific endorsements and policy language, our concerns were answered with general assurances rather than references to the written contract. After asking for clarification, we never received a response. We found another agency that provided the specimen policy and endorsements before binding coverage and answered our questions by referring directly to the policy language. If reviewing the actual contract before you buy is important to you, I would recommend working with a different agent.

I had a fantastic experience working with Rudy and Cassy at Bedford Insurance Group. I was…read morestruggling with the high costs of adding my teenage daughter to my car insurance, but they found a new policy that saved me $1,000 over 6 months! The process was incredibly easy I provided some basic info and had a quote within 24 hours. What impressed me most was their honesty; they also looked at my mother's policy and straight-up told her they couldn't beat her current rate, so she stayed where she was. They even promised to keep checking for her every three months to see if they can save her money in the future. If you want a team that is professional, efficient, and genuinely honest, I highly recommend Rudy and Cassy!

Couldn't ask for kinder or caring agents. Made finding my…read moreinsurance a breeze. Gave them information requested and found my insurance home and auto with no pressure.

Great service!!! They were even able to reduce the cost of my home insurance. Easy transaction…read moretoo. Very happy.

I have been a client of this agency for many years (formerly Foundation Insurance of Florida). I…read morehad called them as my auto insurance was up for renewal and asked them to please see if there is another provider with a lower rate. I was told that Travelers had the best rate. I called other insurance groups as well as Progressive .....same coverage for $480 less every 6 months. To think that I trusted them to help me and give me the best service only to not be looking out for my best insurance rate. To the people that I recommended this agency to, I apologize.

Jessica is absolutely amazing! She went above and beyond to review my policy and was able to get me…read morea lower rate with more coverage. That's not something you hear every day! She took the time to explain everything clearly, answered all my questions, and made the entire process smooth and stress free. I truly appreciate her attention to detail and dedication to making sure I'm properly covered while still saving money. If you're looking for an auto insurance agent who genuinely looks out for your best interest, Jessica is the one to call!

I have only been in this office for over a year but they have provided me with top notch service…read more They are always on top of things and returns phone calls promptly. I highly recommend them for any of your auto or home insurance needs.

for years my wife have had our home and auto insurance with progressive via brightway at 8936 north…read moremiitary trail balm beach gardens fl. the agent at bright way has been excellent beyond him i can't say anything good about brightway, because my wife always was the bookkeeper for out family and she did a excelelnt job un til she passed in feburary, now today i was trying to make some adjustments to my auto insurance and tried five times to reach my brighteway agent but each time i ended up with the brightway main office, asome place in theis country, and each time they tried to transsfer me to my local brightway agent but each time it went back to the main office, my fouth call they put me on hold so i requested a call back again poor servic, e aftr a 40 minute wait they never called back, so on my on fifth call i got a lady named verronica and she transferred me to progressive, this time i got a wonder woman named patti in tampa the latdy was outstanding at progressive she gave me all my answeres and made the necessary adjustments to my policy and also took my payment . this could have all been done five meiuteds if i had been transfwerred to progressive in the firsat place snd i wopuld not have wasted two hours of my day being frustrsatede the first brightweaway lady did try tyo help me but she was not that knowledgable about auto insuance but ahe at least tried but she should have just transferred me to progressive as veronica did. could tr so now i feel better that i have my insurance corrected and all my questions answered , patti at progressice should be commended she was a pleasure to deal with and for a change she knew her job and did it with a very pleasant attirtude. please don't rate my review based on my spelling never was top of the class in spelling and i flunked typing, but i must say thank you again to patti at progressive , i should have askerd her wahat city she was end but if progressive knows who she is you need to commend her as being one of the best customer service you have. now that i have calmed down i am make note o let my brightway agent know that his company is using a automatrted system that is on parr with the old native american smoke signaln system. they could use more training for thier customer service people. at least they didn't send you you different smoke sifginal over and over. after wasting almost two hous i wisjh i couild thank pattie at progressid personaly, she realy made my dauy.. but i don't care to meet anyone at brightway . i must say theat veronica did the right thing and found out what i needed and decided who could help me by contacting progressive. i hacve said enought, now i can calm down and go watch tv before supper.. again patti at progressive needsw to be recognized for her professionalism and courtesy. she sure left me with a great impression about progressive. in the several years with them my wife and i never had a problem with thier service and up to now i have always had great service forom my bightwy agent but it is difficult to get grat service from a person when you are unable to reach them. you can bet your butt i will not recommennd brightway to anyone after what i had to do today to get an answer on somthing that took less than five mitues to clear up, patti, thanks again i. hope they let you know you are way above average. and good for your company's reputation.

We've had the pleasure of partnering with The Murphy's for the past five years, navigating through…read morevarious insurance needs along the way. Rhonda, Sam & the entire team consistently provide the support our property needs

I've been with this company for 10 years they sent me a letter they won't renew my policy in June I…read moredecided to cancel it now and requested a refund for the few months that I have left they asked me to send them a letter signed by me which I did they refuse to refund my money be very careful with these people I've never had a claim but they are very uncooperative

Property & Casualty Insurance Group has saved us time and money. They really go above and beyond!…read more I never thought I'd be posting about an insurance agency but they really deserve it. It's nice to deal with a company that treats you with respect and empathy when you need it most!